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Xerox DocuColor 12CP User Manual

For document centre color series 50 and docucolor 12
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  • Page 2 Xerox®, The Document Company Xerox®, the stylized X, and all Xerox product names and product numbers mentioned in this publica- tion are registered trademarks of XEROX CORPORATION.
  • Page 3: Table Of Contents

    Contents Safety notes ......... 1 Electrical safety.
  • Page 4 Problem solving ........22 Clearing paper jams .
  • Page 5: Safety Notes

    If any of the following conditions occur, switch off the power to the machine immediately and disconnect the power cord from the electrical outlet. Call an authorized Xerox Service Representative to correct the problem. – The machine emits unusual noises or odors.
  • Page 6: Maintenance Safety

    Do not perform any maintenance procedures unless you have been trained to do them by a Xerox representative or unless a procedure is specifically described in this guide or one of the copier/printer manuals.
  • Page 7: Overview

    Overview Figure 1: Xerox DocuColor 12 with a Finisher/Mailbox The In-line Stapler Finisher is an optional accessory for the Xerox DocuColor 12 and Document Centre ColorSeries 50 copier/printers. It attaches to the right side of the copier/ printer, as shown in Figure 1. The In-line Stapler Finisher will be referred to as the Finisher in the remainder of this guide.
  • Page 8: Finisher/Mailbox Configuration

    Finisher/Mailbox configuration When the Finisher is configured as a Finisher/Mailbox, the top 10 bins are designated as mailbox bins for print jobs. Unstapled print jobs can be directed to any one of these bins or to either of the output trays. Stapled print jobs must be sent to the Finisher Output Tray. All copy jobs from the Finisher/Mailbox configuration are directed to the Center Output Tray.
  • Page 9: Components

    Components Left Door - Open to clear jams in Areas 5 and 6. Right Door - Open to clear jams in Areas 7 and 8. The top edge of the Right Door is also used to grasp the Finisher when separating the Finisher from the copier/printer for jam clearance.
  • Page 10: Enabling The Finisher Options

    To support the IOT finisher functionality, the Fiery XP12 and X12 system software must be at a minimum of version 1.1. Windows 2000 From the Start menu, select Settings > Printers > Xerox Document Centre CS 50 PS. From the File menu, select Properties. Select the Device Settings tab.
  • Page 11: Windows 95/98

    Windows 95/98 From the Start menu, select Settings > Printers > Xerox Document Centre CS 50 PS. From the File menu, select Properties. Select the Device Options tab. Under Installable options, select Output Tray. In the Change setting for box, select Finisher Output Tray + Mailbox.
  • Page 12: Mac Os 7.6 And Above

    If a PostScript Printer Description file has already been associated with the printer, go to step 6. Browse until you find: • xrdccs50.ppd Xerox Document Centre CS50 PS Highlight the file and click Select. In the Chooser, select Setup to display a list of options.
  • Page 13: Using The Finisher

    Using the Finisher The Finisher can staple from 2 to 50 sheets (50-sheet maximum applies to up to 24 lb/90 gsm paper). You can staple both portrait and landscape documents with single or dual staples. Output to the Finisher Output Tray is delivered face down. •...
  • Page 14: Resolving Stapling Conflicts

    Resolving stapling conflicts If a staple option is not compatible with the print settings you have selected in the printer driver, a caution symbol will appear next to the staple option. If you select an item with a caution symbol next to it, a dialog box containing details about the conflict will open. You can either go back to the print settings and make the appropriate changes or you can ignore the conflict.
  • Page 15: Stapling Mixed Size Documents

    Stapling mixed size documents Documents containing different page sizes can be stapled if: • all of the sizes in the document are supported by the Finisher • the feed edge (front to rear) of each paper is the same length. The Finisher accepts the following mixed media sizes: A4 LEF with A3 SEF 8.5 x 11 LEF with 11 x 17 SEF...
  • Page 16: Printing Procedures

    Printing procedures When you are ready to print your job, follow the procedure for your operating system. The steps shown may vary depending on the application you are using. NOTE: The procedures in this section apply to the Document Centre ColorSeries 50 copier/printer.
  • Page 17: From Windows 95/98

    From Windows 95/98 Open your document. From the File menu, select Print. In the Print dialog box, select your printer name from the Name drop-down list box. Click the Properties button. In the Properties dialog box, select the desired print settings. Click the Device Options tab.
  • Page 18: From Mac Os 7.6 And Above

    From Mac OS 7.6 and above Open your document. From the File menu, select Page Setup. Select the desired paper size and orientation. Click OK. From the File menu, select Print. From the drop-down list box immediately beneath the printer name, select Output Options.
  • Page 19: Using Centreware Internet Services

    The System Administrator can also use CentreWare Internet Services to change the default setting for the out-of-staple condition. NOTE: For complete information about accessing CentreWare Internet Services and printing PostScript files, refer to the Xerox Document Centre ColorSeries 50 Digital Copier/Printer Printer User Guide. Checking the device profile information CentreWare Internet Services provides device profile information about your Document Center ColorSeries 50 copier/printer.
  • Page 20: Checking The Status Of The Finisher Output Trays

    Checking the status of the Finisher output trays CentreWare Internet Services provides you with the status of each of the 10 mailbox bins, as well as the Center Output Tray and the Finisher Output Tray. To check the bin and tray status: Access the Document Centre ColorSeries 50 CentreWare Internet Services Home Page.
  • Page 21: Checking The Staple Cartridge Status

    Checking the Staple Cartridge status In addition to information about the other consumables for your Document Centre ColorSeries 50 copier/printer, CentreWare Internet Services provides the status of the Finisher Staple Cartridge. To check the Staple Cartridge status: Access the Document Centre ColorSeries 50 CentreWare Internet Services Home Page.
  • Page 22: Changing The Out-Of-Staple Default Setting

    Changing the out-of-staple default setting The Finisher has an out-of-staple default setting. This setting controls whether the copier/ printer will stop or continue processing when the Staple Cartridge is empty. Changing this default setting is a System Administrator function and requires a password. To change the out-of-staple default setting: Access the Document Centre ColorSeries 50 CentreWare Internet Services Home Page.
  • Page 23: Adding Staples

    Adding staples Check the printer regularly and load a new Staple Pack when needed. Ensure that you have a new Finisher Staple Pack on hand before beginning this procedure. Do not use a Convenience Staple Cartridge. The staples are not interchangeable.
  • Page 24 Grasp the exposed edge of the white Staple Pack and remove the Staple Pack from the Staple Car- tridge (Figure 5). Remove a new Finisher Staple Pack from its packaging. CAUTION: Do not remove the white paper strip that holds the staples in place until the Staple Pack has been loaded into the Staple Cartridge.
  • Page 25 Remove the white paper strip from the Staple Pack (Figure 7). Grasp the Staple Cartridge by the gold bar and insert the Staple Cartridge into the cartridge holder (Figure 8). Push the Staple Cartridge into the cartridge holder until the Staple Cartridge snaps into place. •...
  • Page 26: Problem Solving

    Problem solving Clearing paper jams When a paper jam occurs, a paper jam message and instructions for clearing the paper jam is displayed on the copier/printer Touch Screen. NOTE: Remove the jammed paper carefully and gradually so you do not tear it. If the jammed paper tears, be sure to remove all the torn pieces of paper.
  • Page 27 Do one of the following: • If paper is visible in the Interface Area, remove the paper and proceed to step 5 (Figure 10). • If no paper is visible in the Interface Area, proceed to step 3. Open the copier/printer Right Door and remove the jammed paper (Figure 11).
  • Page 28 Area 5 jam Open the Left Door of the Finisher. Move Handle 5 to the lower position (Figure 12). Rotate Knob 6 counterclockwise to release the jammed paper (Figure 13). Remove the jammed paper (Figure 13). Lift Handle 5 until it snaps into place. Close the Left Door of the Finisher.
  • Page 29 Area 7 jam Open the Right Door of the Finisher. Pull up on Handle 7 until it snaps into place (Fig- ure 14). Remove the jammed paper (Figure 15). Push down on Handle 7 until it snaps into place. Close the Right Door of the Finisher. •...
  • Page 30 Area 7 and 8 jam Perform steps 1 to 4 of the “Area 7 jam” proce- dure. Swing Handle 8 to the right until it snaps into place (Figure 16). Remove the jammed paper carefully (Figure 17). Swing Handle 8 to the left until it snaps into place.
  • Page 31 Area 9 jam Lift and hold the Finisher Exit Cover (Area 9), located above the Finisher Output Tray (Figure 18). Remove the jammed sheet (Figure 18). Lower the Finisher Exit Cover. If the jam message continues to display, open and close the Finisher Exit Cover again. IN-LINE STAPLER FINISHER USER GUIDE Figure 18: Lifting the Finisher Exit Cover and removing paper from Area 9...
  • Page 32: Problem Solving Table

    Problem solving table Use the table below to identify and troubleshoot problems that may be related to the Finisher. Problem Job is not printing Job is not being sent to the Finisher Output Tray Finisher is not stapling the print job Finisher is stapling in the wrong position No option to staple...
  • Page 33: Ordering Supplies

    In Latin America call: your Respective Affiliate Supplies Order Center Customer support The Xerox Customer Support Centers are available to provide general information, answer questions and take service calls. You can reach the Customer Support Center at the following toll-free phone numbers:...
  • Page 34: Technical Data

    300 sheets maximum capacity Same size media: 60 or 100 stapled sets (set by Xerox Service Representative) 1000 sheets of 8.5 x 11 in. or A4 500 sheets of paper larger than 8.5 x 13 in. (216 x 330 mm)
  • Page 36 Prepared by: Xerox Corporation Global Knowledge & Language Services 780 Salt Road Webster, New York 14580 March 2000 701P34148...

This manual is also suitable for:

In-line stapler finisher