Xerox 495 Operator's Manual

Continuous feed duplex printer
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Xerox 495 Continuous Feed Duplex Printer

Operator Guide

January 2007
708P88702

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Summary of Contents for Xerox 495

  • Page 1: Operator Guide

    Xerox 495 Continuous Feed Duplex Printer Operator Guide January 2007 708P88702...
  • Page 2 United Kingdom ©2007 by Xerox Corporation. All rights reserved. Xerox® and all the products mentioned in this publication are trademarks of Xerox Corporation and Xerox Limited. Products and trademarks of other companies are also acknowledged. Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as icons, screen display looks, etc.
  • Page 3: Table Of Contents

    Action bar buttons Printer diagram Operator panels Sub-operator panel Autoload panel Stacker panel Paper forward and reverse switch panel Pre- and post-processing equipment Xerox 495 Continuous Feed Duplex Printer Operator Guide Table of Contents 2-10 2-10 2-12 2-13 2-13 2-14...
  • Page 4 Check by the printing position check function Loading paper to a post-processing device 6. Adjusting print quality 7. Defining production jobs Quick start Page -ii Xerox 495 Continuous Feed Duplex Printer Operator Guide Table of Contents 2-35 2-35 2-35 2-36...
  • Page 5 Replacing the smoke filter Cleaning the machine The fuser glass (front and back) The Toner supply and collector areas Cleaning the touch screen Calibrating the touch screen Xerox 495 Continuous Feed Duplex Printer Operator Guide 7-10 7-10 7-10 7-11 7-12...
  • Page 6 Transfer cycle Fusing cycle Configuration Outline of printing process Paper transport section Auxiliary units Controller shelf Main and sub operator panels Page -iv Xerox 495 Continuous Feed Duplex Printer Operator Guide Table of Contents 9-10 9-11 9-11 9-11 9-12 9-13 9-13...
  • Page 7 Table of Contents INDEX Xerox 495 Continuous Feed Duplex Printer Operator Guide Page -v...
  • Page 8 Table of Contents Page -vi Xerox 495 Continuous Feed Duplex Printer Operator Guide...
  • Page 9: About This Manual

    Printer. The printer is designed for ease of use, but to use your machine to its fullest potential, take some time to read this Operator Guide. In order to operate the Xerox 495 Continuous Feed Duplex Printer, it is mandatory for an end user representative to accept an XPe (XP embedded) End User License Agreement (EULA).
  • Page 10: Audience

    It is assumed that all users understand the peripheral equipment that may be used in the print line. It is also assumed that suitable operation manuals will be available for this peripheral equipment. Xerox 495 Continuous Feed Duplex Printer Operator Guide ABOUT THIS MANUAL...
  • Page 11: Document Organization

    ABOUT THIS MANUAL Document organization Xerox 495 Continuous Feed Duplex Printer Operator Guide The Operator Guide contains the following sections: • Chapter 2 - Product Overview which describes the main components. • Chapter 3 - Getting Started shows you how to switch the printer off and on, the use of the Help and how to change from one user role to another.
  • Page 12: Document Conventions

    This warning alerts you to areas of the product where there is the possibility of personal injury. WARNING This warning alerts you to areas of the product where there are heated surfaces, which should not be touched. Xerox 495 Continuous Feed Duplex Printer Operator Guide ABOUT THIS MANUAL...
  • Page 13: Product Overview

    Product overview The Xerox 495 Continuous Feed Duplex Printer is a non-impact continuous-feed printer combined from the LED recording and dry electrophotographic recording technologies for double-sided printing. The machine is controlled from a liquid crystal colour touch screen where you can view your operation and application settings.
  • Page 14: Front And Back Marking Units

    This can be set for a particular line definition (see "Defining a paper path" on page 7-21) or can be changed on the Production screen (see "Running jobs" on page 4-3). Default definitions and values can only be modified by Support users. Xerox 495 Continuous Feed Duplex Printer Operator Guide PRODUCT OVERVIEW...
  • Page 15: Getting To Know The Printer Engine

    Front covers and doors Left Stacker Door Right Stacker Door Xerox 495 Continuous Feed Duplex Printer Operator Guide Inside the printer you will find the printer engine and the controller. The Printer Engine contains the image processing, paper handling and fusing components.
  • Page 16: Components Inside The Printer Doors

    The Fuser Door provides access to the fusing components. See “Components inside the Fuser Door” on page 2-6. The remaining components provide maintenance indicators. See “Performing routine maintenance” on page 8-1. Xerox 495 Continuous Feed Duplex Printer Operator Guide PRODUCT OVERVIEW Touch Screen Kit A[R3a] Display LED...
  • Page 17: Components Inside The Internal Door

    Drum Unit B Developer Entry Port [R2b] Ejection Lever B Developer Discharge Port [R2b] Xerox 495 Continuous Feed Duplex Printer Operator Guide The internal door, when opened, provides further access to the maintenance task components. Roller Unit B[R1b] Transfer Unit A...
  • Page 18: Components Inside The Fuser Door

    Fuser Exit Guide Backside Printing Confirmation Mirror Page 2-6 Components inside the Fuser Door The Fuser Door, when opened, provides access to the fusing components. Fuser A Heater PRODUCT OVERVIEW Autoloader B Xerox 495 Continuous Feed Duplex Printer Operator Guide Fuser B...
  • Page 19: Components Inside The Stacker Door

    PRODUCT OVERVIEW Components inside the stacker door Smoke Filter Xerox 495 Continuous Feed Duplex Printer Operator Guide The stacker doors, when opened, provide access to the stacker components, the smoke filter and the controller PC. Stacker Panel Paper Tension Lever...
  • Page 20: Rear Covers And Doors

    Patrol Lamp - shows the operational status of the printer as shown in the following tables: Status Green Red flashing Green and yellow flashing Xerox 495 Continuous Feed Duplex Printer Operator Guide PRODUCT OVERVIEW Empty Developer Container Vent Engine status The engine is powered off, part of...
  • Page 21: Paper Loading Components

    PRODUCT OVERVIEW Paper loading components Xerox 495 Continuous Feed Duplex Printer Operator Guide The paper loading section components are shown in the following illustration. Emergency Power-Off Switch Autoload Panel Hopper Paper Guides • Sub-operator panel - See “Sub-operator panel” on page 2-28.
  • Page 22: Understanding The Touch Screen

    Grayed buttons cannot be selected. Some buttons, such as the Eject button shown, toggle between states. Keyboard - used to enter numeric or alphanumeric data. Xerox 495 Continuous Feed Duplex Printer Operator Guide PRODUCT OVERVIEW Meaning and use the keyboard to enter a part of the...
  • Page 23 PRODUCT OVERVIEW Symbol Xerox 495 Continuous Feed Duplex Printer Operator Guide Vertical scrollbar - press on the up or down arrow to scroll one line up or down. If you keep your finger on the up or down arrow, the screen will scroll continuously, one line at a time until you remove your finger from the screen.
  • Page 24: Functional Areas

    Status Bar Action Bar Page 2-12 The touch screen forms the main control panel of the Xerox 495 Continuous Feed Duplex Printer through which most of the functions and configurations can be selected. The language of this display can be in English, French (Français), Italian (Italiano), German (Deutsche),...
  • Page 25: Title Bar

    Product name, software package version and customer name User area and navigation buttons Xerox 495 Continuous Feed Duplex Printer Operator Guide Printer Name The title bar gives the product name, software package version, customer name, the name given to the local printer and the current user role.
  • Page 26: Tab View

    Note: An appropriate option tab will be displayed to the right of the Screen tab once that option has been installed. If, subsequently, the option license has lapsed, the tab will still appear but will be grayed out. Xerox 495 Continuous Feed Duplex Printer Operator Guide PRODUCT OVERVIEW...
  • Page 27 Device Marks Attachment Channel TCP/IP File Xerox 495 Continuous Feed Duplex Printer Operator Guide These five tabs are used to access the different screens as well as several sub-screens. The following table shows the tab screen structure. Engine Config Test...
  • Page 28: Run View

    Actions to Eject, Eject One Page. • Actions within a bubble menu. • User change (forced or automatic). • Error messages and their codes. Xerox 495 Continuous Feed Duplex Printer Operator Guide PRODUCT OVERVIEW button will flash if an error Action Log...
  • Page 29 PRODUCT OVERVIEW Xerox 495 Continuous Feed Duplex Printer Operator Guide • Error log - This displays all error codes and their labels, as they occur. By clicking on an error label, you will immediately access its accompanying Help. When you press the Reset button, all errors that have been remedied will be removed from the Error Log.
  • Page 30: Consumables View

    • Red - means that the life of the consumable has expired. An error message will be displayed and, to continue, you will have to change the consumable. Xerox 495 Continuous Feed Duplex Printer Operator Guide PRODUCT OVERVIEW...
  • Page 31 Kit A[R3a] & B[R3b] 100% - 12% Toner collector 100% Smoke filter 100% - 13% Xerox 495 Continuous Feed Duplex Printer Operator Guide The percentage values shown in the windows have the following significance. Green Orange 18.8% - 1% 9% - 1%...
  • Page 32: Print Line

    Ready or Ready Not Aligned. The device state can be: • Ready • Not Ready • Error • Soft Stop • Waiting (Warming Up) • Off (Engine Power off) • Maintenance • Not aligned Xerox 495 Continuous Feed Duplex Printer Operator Guide PRODUCT OVERVIEW...
  • Page 33: Background Colour

    PRODUCT OVERVIEW Xerox 495 Continuous Feed Duplex Printer Operator Guide Background colour The device background changes colour and pattern according to the device state and its alignment condition.” The device state determines the background colour. The following table shows the possibilities.
  • Page 34: Device Name

    For printers, this shows the printer name entered in the Engine>Config. tab. For pre- and post-processing devices, this displays the name entered Definitions>Line>Device tab. Device icon This illustrates a representation of the device type. Xerox 495 Continuous Feed Duplex Printer Operator Guide PRODUCT OVERVIEW...
  • Page 35: Bubble Menu

    PRODUCT OVERVIEW Status bar Description window Xerox 495 Continuous Feed Duplex Printer Operator Guide Bubble menu A bubble menu will be displayed on the screen whenever you press on a device icon in the print line. The contents of the bubble menu will vary according to the device selected and the status of that device.
  • Page 36 A job is in progress. The printer is in the process of ejecting paper. The printer is between statuses. The printer is undergoing maintenance. Xerox 495 Continuous Feed Duplex Printer Operator Guide PRODUCT OVERVIEW...
  • Page 37: Action Bar Buttons

    Action bar buttons Button Xerox 495 Continuous Feed Duplex Printer Operator Guide The buttons at the bottom of the screen are used to control your printer. Power button - used for powering the printer engine on and off. When the engine is powered on, the button shows this state and the green LED is lit.
  • Page 38: Printer Diagram

    If an error condition occurs, the doors in the printer diagram will automatically open to show the location of the problem. Press anywhere behind an open door to close all open doors. Xerox 495 Continuous Feed Duplex Printer Operator Guide PRODUCT OVERVIEW Description...
  • Page 39 PRODUCT OVERVIEW Xerox 495 Continuous Feed Duplex Printer Operator Guide Under the printer diagram, you will find the following icons: • - This icon means that the buzzer is activated. When it is crossed , it means that the buzzer is not activated. See “Making general configurations”...
  • Page 40: Operator Panels

    The sub-operator panel is behind the small door at the upper part on the right side of the printer. Open the small door to use the panel. The components are shown in the following table: Function Xerox 495 Continuous Feed Duplex Printer Operator Guide PRODUCT OVERVIEW Counter Counter sw...
  • Page 41 "clicks" and show the charger per 26" click. The customer must multiply by 2.17 to get the actual linear feet used. Counter switch The counter switch is for Xerox Service Use ONLY. It is used to lock and unlock the mechanical counter. ALARM INPUT - Indicates that printer power supply is abnormal.
  • Page 42: Autoload Panel

    It requires a key to reset. The emergency switch is for emer- gency use only. Using this switch may destroy data in the system. Xerox 495 Continuous Feed Duplex Printer Operator Guide PRODUCT OVERVIEW Effectiveness Effective always.
  • Page 43 Name Forms Load Forms Length Perforation number Forms Fold-out/in select Xerox 495 Continuous Feed Duplex Printer Operator Guide Function Load Feeds paper automatically to the stacker table when pressed with paper set on the tractor. This func- tion is called autoload.
  • Page 44: Stacker Panel

    The stacker panel is at the top of the stacker. Open the right stacker door on the front of the printer to use the stacker panel. The components are shown in the following table: Function Xerox 495 Continuous Feed Duplex Printer Operator Guide PRODUCT OVERVIEW Paper output selector lever...
  • Page 45: Paper Forward And Reverse Switch Panel

    Feeds paper 1/6” (4.2mm) toward the stacker. Holding down this switch feeds the paper continuously. Reverse Feeds paper 1/6” (4.2mm) toward the hopper. Xerox 495 Continuous Feed Duplex Printer Operator Guide Function Ordinary printing Using special paper Removing a paper jam The Paper Forward/Reverse switch is at the upper part on the front of the printer.
  • Page 46: Pre- And Post-Processing Equipment

    Paper that has been processed can be delivered to an external post- processing device such as a cutter, folder or rewinder. Xerox 495 Continuous Feed Duplex Printer Operator Guide PRODUCT OVERVIEW...
  • Page 47: The Print Line Bus (Plb)

    Identifying the PLB boxes Cabling the PLB Xerox 495 Continuous Feed Duplex Printer Operator Guide The Print Line Bus (PLB) connects all devices in a defined print line. It is made up of PLB boxes connected to each other. Each PLB box is also connected to a single device.
  • Page 48: Characteristics

    For example if the unwinder defined by the print line is not ready, it will show the status not ready and no work will be produced. Xerox 495 Continuous Feed Duplex Printer Operator Guide PRODUCT OVERVIEW...
  • Page 49: Licensing

    PRODUCT OVERVIEW Licensing Xerox 495 Continuous Feed Duplex Printer Operator Guide There are two licenses associated with the Xerox 495 Continuous Feed Duplex Printer: • XRX_XE495CF - Without this license the printer is prevented from operating. The license enables you to put an attachment online, to start a job and to make a software upgrade.
  • Page 50: Renewing The License

    These licenses are denoted by a red background. You should check the expiry of your licenses on a regular basis. Contact your dealer to renew your licenses. Xerox 495 Continuous Feed Duplex Printer Operator Guide PRODUCT OVERVIEW...
  • Page 51: Getting Started

    Xerox 495 Continuous Feed Duplex Printer Operator Guide This chapter tells you: • How to switch the printer on and off including emergency stop procedures. • How to use the on-line help provided at the touch screen. • Making general configurations •...
  • Page 52: Switching The Printer On And Off

    Note: This could take several minutes. The printer warms up. 5. Switch on any pre- and post-processing devices following the instructions in the appropriate User Manual. To switch off the printer: Xerox 495 Continuous Feed Duplex Printer Operator Guide GETTING STARTED Counter...
  • Page 53: Remote Powering On And Off

    GETTING STARTED Remote powering on and off Xerox 495 Continuous Feed Duplex Printer Operator Guide This procedure switches off the printer engine and the controller. To switch off the engine only, press the Power button on the Production screen. Notes: When turning the power off, check that the green lamp of the fuser is lit.
  • Page 54: Emergency Stop

    After being activated, a key is needed to reset it. If a pre- or post-processor is attached to the printers emergency power off loop, operating the emergency power of switch on the device will also cause a shutdown. Xerox 495 Continuous Feed Duplex Printer Operator Guide GETTING STARTED...
  • Page 55: Using Help

    GETTING STARTED Using help Xerox 495 Continuous Feed Duplex Printer Operator Guide Your printer has built-in help, which can be accessed in a number of ways: 1. In the form of a book with a table of contents leading you to the procedure you want to carry out.
  • Page 56: Making General Configurations

    4. Check the Buzzer ON box to activate the buzzer which will sound in the event of an error. This will show the buzzer icon as activated below the printer diagram. Xerox 495 Continuous Feed Duplex Printer Operator Guide GETTING STARTED...
  • Page 57: Setting The Time On The Screen

    GETTING STARTED Setting the time on the screen Xerox 495 Continuous Feed Duplex Printer Operator Guide The time displayed on the screen can be changed. This will change the time in the controller and on the screen. To change the time: 1.
  • Page 58: Setting Print Modes

    Note: Duplex mode in this case means that the simplex data will be printed and the back page data will be blank. The printer adds 2 pages each time to the counter until it reaches the Xerox 495 Continuous Feed Duplex Printer Operator Guide GETTING STARTED...
  • Page 59 GETTING STARTED Xerox 495 Continuous Feed Duplex Printer Operator Guide indicated number. The printer will then stop, cutting the second engine. After approximately. one minute, the printer will restart in simplex mode and 1 page will be added each time to the counter.
  • Page 60: Changing User Roles

    3. Press the appropriate button in the Password column if the access required is Key Operator, Maintenance or Support. 4. Enter your password using the keyboard and press the button. Xerox 495 Continuous Feed Duplex Printer Operator Guide GETTING STARTED...
  • Page 61: Setting Locked Components

    GETTING STARTED Setting locked components Xerox 495 Continuous Feed Duplex Printer Operator Guide The notebook can be locked or unlocked by Key Operators in order to prevent Operator access to any or all features available in the Notebook. When the machine starts up for the first time, the Notebook will be closed with the cover displayed.
  • Page 62: Changing The Password

    The language of this display can be in English, French (Français), Italian (Italiano), German (Deutsch), Spanish (Espanol) or Dutch (Nederlands). Each user can select their own language. 1. Select the Users tab. Xerox 495 Continuous Feed Duplex Printer Operator Guide GETTING STARTED...
  • Page 63 GETTING STARTED Xerox 495 Continuous Feed Duplex Printer Operator Guide The Users screen is displayed. 2. Press the Language button. 3. Choose the language. 4. Press CHANGING USER ROLES Page 3-13...
  • Page 64 CHANGING USER ROLES GETTING STARTED Page 3-14 Xerox 495 Continuous Feed Duplex Printer Operator Guide...
  • Page 65: Running Production Jobs

    Xerox 495 Continuous Feed Duplex Printer Operator Guide Running production jobs This chapter describes the procedures used for running production jobs. The contents are: • Quick start - a checklist for experienced Operators. • Running jobs - step-by-step instructions. •...
  • Page 66: Quick Start

    7. Start printing. 8. Stop as soon as the first pages are printed and check the alignment, margins and print quality. 9. Start the printer again after making any necessary adjustments. Xerox 495 Continuous Feed Duplex Printer Operator Guide RUNNING PRODUCTION JOBS...
  • Page 67: Running Jobs

    Coverage Ratio Check Output value Xerox 495 Continuous Feed Duplex Printer Operator Guide 1. Select the Production tab. The Production screen is displayed. This is the normal screen when printing and will be the opening screen. The facilities on this tab are available to all users.
  • Page 68 The power consumption and heat under control or under no control differ from those in ordinary mode. Paper transport at the stop sequence in high printing rate mode Xerox 495 Continuous Feed Duplex Printer Operator Guide RUNNING PRODUCTION JOBS...
  • Page 69 RUNNING PRODUCTION JOBS Xerox 495 Continuous Feed Duplex Printer Operator Guide is solely done by the printer and not recognized by the host computer. Therefore, if a paper jam occurs, a duplicate page may be printed as the recovery page.
  • Page 70: Changing The Notebook Settings

    If the Notebook area is available, it comprises four pages. You can change pages by pressing the folded corner. Xerox 495 Continuous Feed Duplex Printer Operator Guide RUNNING PRODUCTION JOBS button to set the printer to a ready state.
  • Page 71: Notebook Paper Settings

    Offset display Offset arrows Xerox 495 Continuous Feed Duplex Printer Operator Guide Notebook paper settings The paper settings page of the notebook deals with the settings for the different grades of paper and is shown in the following illustration.
  • Page 72: Notebook Density Settings

    Application tab. Press the required direction arrows in the appropriate Offset button to set the offset between -0.5” and +0.5” or -0.1mm and +0.1mm. Xerox 495 Continuous Feed Duplex Printer Operator Guide RUNNING PRODUCTION JOBS Offset print density cursor...
  • Page 73: Setting The Check Output Value

    RUNNING PRODUCTION JOBS Setting the Check Output value Xerox 495 Continuous Feed Duplex Printer Operator Guide Offset buttons allow you to precisely position on the sheet where the logical pages (data) will be printed. This is especially useful when using pre-printed paper.
  • Page 74 10. When the print job is finished, a notification dialog is displayed to signify that the number of pages that were selected have been Xerox 495 Continuous Feed Duplex Printer Operator Guide RUNNING PRODUCTION JOBS...
  • Page 75: Bubble Menus

    RUNNING PRODUCTION JOBS Bubble menus Xerox 495 Continuous Feed Duplex Printer Operator Guide printed. The counter is reset to its original setting. 11. Press the button to return to the state where the feature is enabled and accessible but not active. The printer goes back to NOT READY.
  • Page 76: Bubble Menu Possibilities

    Note: There exists the following limitation around the pre-processor in a release situation. It is possible to press the Release button when the pre-processor is off, Unwinder, for example. The problem is that Xerox 495 Continuous Feed Duplex Printer Operator Guide RUNNING PRODUCTION JOBS...
  • Page 77 RUNNING PRODUCTION JOBS Xerox 495 Continuous Feed Duplex Printer Operator Guide if you go to the bubble menu and press Release when the Unwinder is powered off, the paper will start moving and finally provoke a jam, because it breaks or tears.
  • Page 78: Cancelling Jobs

    • Press the Yes button to cancel the print position check. • Press the No button if you do not want to cancel the print position check. Xerox 495 Continuous Feed Duplex Printer Operator Guide RUNNING PRODUCTION JOBS...
  • Page 79: Paper Path

    Xerox 495 Continuous Feed Duplex Printer Operator Guide This chapter describes how to load paper into the printer and how to make adjustments to the paper path components. WARNING Operator tasks identified in this chapter should only be completed if the required training has been given to enable the tasks to be completed without risk or injury.
  • Page 80: Ejecting Paper From The Printer

    Unwinder bubble menu, all the paper in the print line will be moved. You can release paper by pressing the appropriate icon on the print line and choosing Release from the bubble menu. Xerox 495 Continuous Feed Duplex Printer Operator Guide PAPER PATH...
  • Page 81: Paper Loading

    Paper Loading Loading on the hopper Paper Box Guide Paper Xerox 495 Continuous Feed Duplex Printer Operator Guide Paper loading is a two-stage procedure. 1. The paper is loaded on the hopper. 2. The paper is autoloaded. To load paper in the hopper: 1.
  • Page 82: Paper Autoloading

    If so, flatten it a little to ease the folding. Make sure, however, that the perforation is not too flat or folded in the opposite direction because stacking performance or other problems may occur. Xerox 495 Continuous Feed Duplex Printer Operator Guide PAPER PATH...
  • Page 83 PAPER PATH PAPER LOADING 2. Thread the paper through the decurler and brush. Supplementary table Supplementary table lever Decurler lever Brush handle Xerox 495 Continuous Feed Duplex Printer Operator Guide Page 5-5...
  • Page 84 5. Adjust the rear tractor pins to the paper width (rear sprocket holes) by turning the tractor adjuster. Xerox 495 Continuous Feed Duplex Printer Operator Guide PAPER PATH Tractor Adjuster Rear Tractor Pins...
  • Page 85 PAPER PATH Paper Xerox 495 Continuous Feed Duplex Printer Operator Guide 6. Check that the sprocket holes of the paper are correctly inserted onto the front tractor pins, then close the tractor covers. 7. Check that the brush is down.
  • Page 86 If the paper jams during loading, press the Cancel switch on the autoload panel to stop autoloading, clear the paper jam then try again (see "Clearing paper jams" on page 9-3.) Xerox 495 Continuous Feed Duplex Printer Operator Guide PAPER PATH...
  • Page 87: Setting The Perforation Position

    Tractor Cover Scale Perforation Xerox 495 Continuous Feed Duplex Printer Operator Guide After a paper jam has been removed or if the paper position is changed with the Forward or Reverse switch, you will need to set the perforation position.
  • Page 88 5. Move the perforation position according to the scale on the supplementary table. 6. Press the Fold-out/in Select switch and set the lever to the Print side to lower the supplementary table. Xerox 495 Continuous Feed Duplex Printer Operator Guide PAPER PATH Supplementary table...
  • Page 89: Cutting Paper

    PAPER PATH CUTTING PAPER Cutting paper If it is necessary to cut the paper, cut it outside the decurler. Decurler Hopper Paper Cutting Position Xerox 495 Continuous Feed Duplex Printer Operator Guide Page 5-11...
  • Page 90: Removing Paper

    7. Set the table switch to Auto. 8. Adjust the paper forming on the stacker table so that the table will reach high enough. Guide Xerox 495 Continuous Feed Duplex Printer Operator Guide PAPER PATH Table...
  • Page 91 PAPER PATH Xerox 495 Continuous Feed Duplex Printer Operator Guide When the stacker table goes up (1), the paper may move to the right or left (2) and hit the guides (3). This is not good and the printer will fall into the error “Form length guide held up.”...
  • Page 92: Checking Printing

    Note: If printing is started immediately after autoloading, several sheets should be printed until the first sheet is in position. The number of sheets depends on the print page length. Xerox 495 Continuous Feed Duplex Printer Operator Guide PAPER PATH...
  • Page 93: Check By The Printing Position Check Function

    PAPER PATH Check by the printing position check function Xerox 495 Continuous Feed Duplex Printer Operator Guide Feed prints from the printer into the stacker table and check the printing status. After checking, return the paper to the original printing position and restart printing from the page after the last confirmed print.
  • Page 94: Loading Paper To A Post-Processing Device

    2. Press Load in the bubble menu to release enough paper for the post- processing device. Note: If insufficient paper is ejected, then the distance between devices has not been properly set during the definition of the print line. Xerox 495 Continuous Feed Duplex Printer Operator Guide PAPER PATH Paper output selector lever...
  • Page 95: Adjusting Print Quality

    Note: Print quality is also affected by the paper thickness (see "Defining paper characteristics" on page 7-7). Xerox 495 Continuous Feed Duplex Printer Operator Guide Page 6-1...
  • Page 96 ADJUSTING PRINT QUALITY Page 6-2 Xerox 495 Continuous Feed Duplex Printer Operator Guide...
  • Page 97: Defining Production Jobs

    Once a job has been created, you will normally only have to recall the job and load the correct paper to be able to print it. For duplex jobs, check that the attachment to be used is available in the print line segment selected. Xerox 495 Continuous Feed Duplex Printer Operator Guide Page 7-1...
  • Page 98: Quick Start

    1. Select the job to test from the Production tab. 2. Select the connection and put it online. 3. Start the printer. DEFINING PRODUCTION JOBS Actions to use the search facility. Xerox 495 Continuous Feed Duplex Printer Operator Guide...
  • Page 99: Checking The Existence Of A Job

    DEFINING PRODUCTION JOBS Checking the existence of a job Xerox 495 Continuous Feed Duplex Printer Operator Guide 1. Select the Definitions tab, then the Job tab. 2. Press the icon on the top left of the Job pull-down list to display the search facility.
  • Page 100: Defining A Job

    To create or amend a job: 1. Select the Definitions tab, then the Job tab. The Job screen groups the Paper and Application screen settings associated with a normal job. Xerox 495 Continuous Feed Duplex Printer Operator Guide DEFINING PRODUCTION JOBS...
  • Page 101: Copying A Job Definition

    DEFINING PRODUCTION JOBS Copying a job definition Exporting a job definition to the Production screen Xerox 495 Continuous Feed Duplex Printer Operator Guide 2. Press the button to create a new job or choose an existing job from the pull-down list.
  • Page 102: Importing A Job Definition From The Production Screen

    Note: You cannot delete the Default job or a job definition in use within the Production screen. Xerox 495 Continuous Feed Duplex Printer Operator Guide DEFINING PRODUCTION JOBS , you will be prompted to confirm...
  • Page 103: Defining Paper Characteristics

    DEFINING PRODUCTION JOBS Defining paper characteristics Creating or amending a paper definition Xerox 495 Continuous Feed Duplex Printer Operator Guide To define paper characteristics you must have the User status of Key Operator or higher. A paper definition determines the printer characteristics that will be applied to the paper.
  • Page 104 However, you should be aware of the following restrictions: The range is from 6.5 to 18 inches (165.1 to 457.2mm). If you place a tick in the Paper Width Checked box, you must enter a Xerox 495 Continuous Feed Duplex Printer Operator Guide DEFINING PRODUCTION JOBS...
  • Page 105 “1”. Xerox 495 Continuous Feed Duplex Printer Operator Guide GUI width that is equal to or within the range of the width measured by the IOT ± a tolerance of 1/6 inch. In this case, the IOT value is used.
  • Page 106: Copying A Paper Definition

    To create or amend a job from a production job: 1. Select the Definitions tab, then the Paper tab. Xerox 495 Continuous Feed Duplex Printer Operator Guide DEFINING PRODUCTION JOBS , you will be prompted to confirm...
  • Page 107: Deleting A Paper Definition

    DEFINING PRODUCTION JOBS Deleting a paper definition Xerox 495 Continuous Feed Duplex Printer Operator Guide 2. Press the button to import the paper definition from the current Production screen. The parameters set in the Production screen are then applied to the Paper screen. Importing is impossible if the paper definition is in the process of modification or if it has the same name as that on the Paper screen.
  • Page 108: Defining Applications

    Set the application details. • Set the image offset for both marking units. • Set the image density steps and default. • Set the conditions to print 2-up printing. Xerox 495 Continuous Feed Duplex Printer Operator Guide DEFINING PRODUCTION JOBS...
  • Page 109 DEFINING PRODUCTION JOBS Xerox 495 Continuous Feed Duplex Printer Operator Guide 2. Press the Main tab. 3. Press the button to create a new application or choose an existing Application from the pull-down list. 4. Select the required Emulation from the pull-down list.
  • Page 110 To save the changes you make to the offset in the Notebook, you have to import them into the Definitions>Application>Main tab by pressing the parameters from the current Production screen. Xerox 495 Continuous Feed Duplex Printer Operator Guide DEFINING PRODUCTION JOBS button to import the application...
  • Page 111 DEFINING PRODUCTION JOBS Xerox 495 Continuous Feed Duplex Printer Operator Guide 9. Press the Density tab. Each marking unit has 5 density levels, which can be set from the Density tab. Each of these 5 density levels has 15 contrast levels, which can also be set from the Density tab.
  • Page 112 Normal left to right • Normal right to left • Inverted left to right • Inverted right to left 13. Press the arrows on the appropriate Offset button to enter the value, Xerox 495 Continuous Feed Duplex Printer Operator Guide DEFINING PRODUCTION JOBS...
  • Page 113 This is the normal behavior (to automatically reprint the jammed pages) and the DEFAULT value on the GUI. Suppress MICR Jam Repositioning (not available for the 495). Suppress all Jams Repositioning - No lost pages will be resent.
  • Page 114 Offset arrows to define the positioning of the overlay on the page in the direction shown by the arrow. The flash overlay is a bitmap image that will be placed in the same Xerox 495 Continuous Feed Duplex Printer Operator Guide DEFINING PRODUCTION JOBS...
  • Page 115: Copying An Application Definition

    Copying an application definition Exporting an application definition to the Production screen Xerox 495 Continuous Feed Duplex Printer Operator Guide place on each printed page. Flash overlays can be imported from floppy disc or CD (see "Importing flash overlays" on page 7-34).
  • Page 116: Importing An Application Definition From The Production Screen

    For this purpose, the Jobs button can be used to list all the jobs to which this application name is attached. Xerox 495 Continuous Feed Duplex Printer Operator Guide DEFINING PRODUCTION JOBS , you will be prompted to confirm...
  • Page 117: Defining A Paper Path

    36 inches (914mm) between two printers for slack, is input. The Default Line configuration is Xerox 495 Continuous Feed Duplex Printer in stand-alone mode. If any pre- or post-processing equipment is not ready, the printing system will not be started.
  • Page 118 (a cutter for example), choose the appropriate marks from the Marks pull-down list. See “Defining processing marks” on page 24. for details of how to create processing marks. Xerox 495 Continuous Feed Duplex Printer Operator Guide DEFINING PRODUCTION JOBS...
  • Page 119: Exporting A Line Definition To The Production Screen

    DEFINING PRODUCTION JOBS Exporting a line definition to the Production screen Deleting a line definition Xerox 495 Continuous Feed Duplex Printer Operator Guide 8. Press the button to save the current line. The Save screen containing the list of existing lines is displayed.
  • Page 120: Reviewing Installed Devices

    To create or amend processing marks: 1. Select the Definitions tab, the Line tab, then the Marks tab. 2. Press the button to create a new marks definition or choose Xerox 495 Continuous Feed Duplex Printer Operator Guide DEFINING PRODUCTION JOBS...
  • Page 121 DEFINING PRODUCTION JOBS Xerox 495 Continuous Feed Duplex Printer Operator Guide an existing Marks definition from the pull-down list. A table showing details of the marks is shown on the screen. • The X position is the distance from the edge of the paper nearest the front of the machine.
  • Page 122 The Save screen containing the list of existing marks is displayed. 11. For a new marks definition, select the Write Marks As field, enter a name for the marks using the alphanumeric keyboard and press the Xerox 495 Continuous Feed Duplex Printer Operator Guide DEFINING PRODUCTION JOBS or back-...
  • Page 123: Deleting A Marks Definition

    DEFINING PRODUCTION JOBS Deleting a marks definition Xerox 495 Continuous Feed Duplex Printer Operator Guide Enter button. 12. Press on the Save screen. Note: When you press whether you want to replace an existing definition if it already exists. To delete a marks definition: 1.
  • Page 124: Defining The Attachment

    The Channel screen groups the IBM Channel host connection related settings. 2. Press the button to create a new attachment or choose an existing Attachment from the pull-down list. Xerox 495 Continuous Feed Duplex Printer Operator Guide DEFINING PRODUCTION JOBS...
  • Page 125 DEFINING PRODUCTION JOBS Xerox 495 Continuous Feed Duplex Printer Operator Guide 3. Press the Physical Port radio button corresponding to the system to which your printer is attached. This is Channel A or Channel B. 4. Select the required Emulation from the pull-down list.
  • Page 126: Creating Or Amending A Tcp/Ip Attachment Configuration

    The TCP/IP screen groups the TCP/IP host connection related settings. 2. Press the button to create a new attachment or choose an existing Attachment from the pull-down list. Xerox 495 Continuous Feed Duplex Printer Operator Guide DEFINING PRODUCTION JOBS , you will be prompted to confirm...
  • Page 127 DEFINING PRODUCTION JOBS Xerox 495 Continuous Feed Duplex Printer Operator Guide 3. Select the required Emulation from the pull-down list. The current available emulation is IPDS. 4. Press the TCP Port field to insert a new port or leave the default one as it is.
  • Page 128 (see below). Otherwise, the definition will be available the next time it is selected on the Production screen. Xerox 495 Continuous Feed Duplex Printer Operator Guide DEFINING PRODUCTION JOBS , you will be prompted to confirm...
  • Page 129: Copying An Attachment Definition

    Exporting an attachment definition to the Production screen Deleting an attachment definition Xerox 495 Continuous Feed Duplex Printer Operator Guide If you want a copy of the attachment definition, select an attachment definition on the Attachment tab and use the Write As feature to rename The name of the selected definition will be displayed and highlighted.
  • Page 130: Importing Flash Overlays

    Stampa PC. 2. Unscrew the top left screw of the sliding door and slide open. 3. Insert the CD into the CD-ROM drive on the Stampa PC. Xerox 495 Continuous Feed Duplex Printer Operator Guide DEFINING PRODUCTION JOBS Black blanking plate...
  • Page 131 3. Drag your finger to the bottom of the list Xerox 495 Continuous Feed Duplex Printer Operator Guide 4. Select the Tools tab, then the Resident tab. 5. Press 6. Navigate to where the overlays are located.
  • Page 132 1. Select the Tools tab, then the Resident tab. 2. Select the file that you to rename. 3. Press the Rename button. 4. Enter the new name. 5. Press Xerox 495 Continuous Feed Duplex Printer Operator Guide DEFINING PRODUCTION JOBS...
  • Page 133: Valid Print Area (Vpa)

    Non-print area 0.5” (12.7mm) 0.5” (12.7mm) Xerox 495 Continuous Feed Duplex Printer Operator Guide The data will be printed centrally on the page with a margin of 0.5 inches (12.7mm) either side. This is called the Valid Print Area (VPA).
  • Page 134 VALID PRINT AREA (VPA) DEFINING PRODUCTION JOBS Page 7-38 Xerox 495 Continuous Feed Duplex Printer Operator Guide...
  • Page 135: Performing Routine Maintenance

    Xerox 495 Continuous Feed Duplex Printer Operator Guide Performing routine maintenance This chapter contains the routine maintenance procedures for the printer. The Operator tasks are listed on the next page with a cross reference to where the procedures for those tasks can be found.
  • Page 136: Operator Tasks

    PERFORMING ROUTINE MAINTENANCE Frequency As required or with Error Code 01-01 or 02-01 At each operation Error Codes 04-01 or 04-02 Error Code 0A-03 or 0A-04 Error Code 05-01 Error Code 0B-01 Weekly Daily Xerox 495 Continuous Feed Duplex Printer Operator Guide...
  • Page 137: Ordering Supplies

    Xerox 495 Continuous Feed Duplex Printer Operator Guide Various supplies are available for the printer. To obtain supplies, contact your local Xerox office, giving your company name, the product number and its serial number. Use the spaces below to keep a record of the telephone number and machine serial number.
  • Page 138: Checking Consumable Use

    The colour of the value box beside each consumable will change according to its current condition. • Green - means that the consumable is in a start of life condition, or Xerox 495 Continuous Feed Duplex Printer Operator Guide PERFORMING ROUTINE MAINTENANCE...
  • Page 139 PERFORMING ROUTINE MAINTENANCE Xerox 495 Continuous Feed Duplex Printer Operator Guide there is sufficient life remaining. • Orange - means that the consumable is nearing its end of life. • Red - means that the life of the consumable has expired. An error message will be displayed and, to continue, you will have to replace the consumable.
  • Page 140: Replacing The Toner

    2. Open the right and left printer doors. 3. Check that the Toner [Ka] LED is flashing. 4. Slide the toner cassette into the groove of the toner cassette Xerox 495 Continuous Feed Duplex Printer Operator Guide PERFORMING ROUTINE MAINTENANCE Toner Entry Port [Ka]...
  • Page 141 PERFORMING ROUTINE MAINTENANCE Toner Cassette Lock Lever Entry Port Lid Seal Xerox 495 Continuous Feed Duplex Printer Operator Guide receptacle and push it in fully. 5. Lift the toner cassette lock lever to secure the toner cassette. Seal 6. Pull out the entry port lid.
  • Page 142 12. Close the left and right printer doors. 13. Press the button on right of the touch screen to confirm the change and to return to the consumables view. Xerox 495 Continuous Feed Duplex Printer Operator Guide PERFORMING ROUTINE MAINTENANCE Entry Port Lid Toner Cassette Lock Lever...
  • Page 143: Replacing Toner [Kb]

    PERFORMING ROUTINE MAINTENANCE Replacing Toner [Kb] Xerox 495 Continuous Feed Duplex Printer Operator Guide To replace the toner for the back marking unit, proceed as follows: 1. Press the button to switch to the consumables view which shows the usage of all consumables and press the Change button beside Toner [Kb] in the Back box.
  • Page 144 8. Check that the toner has totally dropped and that the seal did not break. 9. Push in the entry port lid fully. Xerox 495 Continuous Feed Duplex Printer Operator Guide PERFORMING ROUTINE MAINTENANCE Seal Entry Port Lid...
  • Page 145 PERFORMING ROUTINE MAINTENANCE Xerox 495 Continuous Feed Duplex Printer Operator Guide 10. Lower the toner cassette lock lever. Toner Cassette Lock Lever 11. Remove the empty toner cassette by sliding it back out of the toner cassette holder. Note: Keep the empty toner cassette and use it at a later stage as a toner collector.
  • Page 146: Replacing The Developer

    2. Press the Change button beside Developer in the appropriate box, Front or Back. The developer replacement screen for the selected developer change (front or back) will be displayed. 3. Follow the instructions on the touch screen. Xerox 495 Continuous Feed Duplex Printer Operator Guide PERFORMING ROUTINE MAINTENANCE...
  • Page 147: Replacing The Roller Unit

    Replacing the roller unit Replacing Roller unit A[R1a] Xerox 495 Continuous Feed Duplex Printer Operator Guide There is a counter linked to the life of both roller A and roller B. An Error Code 03-01 or 03-03 is automatically displayed when either roller reaches its theoretical replacement value.
  • Page 148 6. Line up the guides of the new roller unit with those of the transfer unit and insert the roller unit fully. Guides Guide Roller Roller unit A[R1a] Xerox 495 Continuous Feed Duplex Printer Operator Guide PERFORMING ROUTINE MAINTENANCE Roller unit A[R1a] Thumbscrew Waste Toner Cap...
  • Page 149: Replacing Roller Unit B[R1B]

    PERFORMING ROUTINE MAINTENANCE Replacing Roller unit B[R1b] Xerox 495 Continuous Feed Duplex Printer Operator Guide CAUTION Do not damage the guide roller of the new roller unit. 7. Tighten the thumbscrew to secure the unit. 8. Turn the lever of transfer unit A in a clockwise direction to close the transfer unit, and then push the handle in.
  • Page 150 Do not touch the waste toner cap of the roller unit, as it may open and cause the toner to scatter. 6. Insert the roller unit fully. Guides Printer Xerox 495 Continuous Feed Duplex Printer Operator Guide PERFORMING ROUTINE MAINTENANCE Retraction Lever Drum Unit A Waste Toner Cap...
  • Page 151 PERFORMING ROUTINE MAINTENANCE Xerox 495 Continuous Feed Duplex Printer Operator Guide CAUTION Do not to damage the guide roller of the new roller unit. 7. Tighten the thumbscrew to secure the unit. 8. Turn the retraction lever of roller unit B[R1b] in a 90 degrees counter- clockwise direction, to return the unit to the set position.
  • Page 152: Replacing The Cleaner Brush And Blade

    3. Check that the Kit A[R3a] LED is flashing. 4. Open the internal door. 5. Loosen the two thumbscrews at cleaner brush cover A[R3a]. Cleaner Brush Cover A[R3a] Xerox 495 Continuous Feed Duplex Printer Operator Guide PERFORMING ROUTINE MAINTENANCE Cleaner Blade A Drum Unit A...
  • Page 153 PERFORMING ROUTINE MAINTENANCE Disposal Bag Xerox 495 Continuous Feed Duplex Printer Operator Guide 6. Remove the cover and store it temporarily in a safe place. Cleaner Brush cover A[R3a] 7. Place the disposal bag (attached to kit A[R3a]) at the entry of the cleaner brush slot.
  • Page 154 CAUTION Do not wipe the white powder from the cleaner blade. 14. Attach cleaner brush cover A[R3a] and tighten the thumbscrews to secure. Xerox 495 Continuous Feed Duplex Printer Operator Guide PERFORMING ROUTINE MAINTENANCE Cleaner Brush...
  • Page 155: Replacing Kit B[R3B]

    Cleaner Brush cover B[R3b] Kit B[R3b] LED Cleaner Blade B Xerox 495 Continuous Feed Duplex Printer Operator Guide 15. Close the internal door, then the left and right printer doors. 16. Press the button on the right of the touch screen to confirm the change and to return to the consumables view.
  • Page 156 10. Remove the mouth of the disposal bag from the brush slot. 11. Hold the handle of the new cleaner brush and insert the brush fully into the brush slot. Xerox 495 Continuous Feed Duplex Printer Operator Guide PERFORMING ROUTINE MAINTENANCE Cleaner Brush Core Rod...
  • Page 157 PERFORMING ROUTINE MAINTENANCE Xerox 495 Continuous Feed Duplex Printer Operator Guide 12. Hold the knob of cleaner blade B and pull it towards you. 13. Insert the new cleaner blade B, keeping it making sure that is positioned correctly in the guides.
  • Page 158: Replacing The Toner Collector

    2. Open the waste toner collector door at the rear of the printer. Toner Collector 3. Hold both sides of the toner collector and pull the collector towards you. Xerox 495 Continuous Feed Duplex Printer Operator Guide PERFORMING ROUTINE MAINTENANCE...
  • Page 159 PERFORMING ROUTINE MAINTENANCE Xerox 495 Continuous Feed Duplex Printer Operator Guide 4. Slide the lid of the toner collector to close. 5. Discard the toner collector using the attached vinyl bag. 6. Slide the lid of the new toner collector to open.
  • Page 160: Replacing The Smoke Filter

    6. Close the smoke filter door and the left stacker door. 7. Press the button on the right of the touch screen to confirm the change and to return to the consumables view. Xerox 495 Continuous Feed Duplex Printer Operator Guide PERFORMING ROUTINE MAINTENANCE Handle Smoke Filter Door...
  • Page 161: Cleaning The Machine

    Cleaning the machine The fuser glass (front and back) Lamp Unit A Fuser Glass Xerox 495 Continuous Feed Duplex Printer Operator Guide Three areas of the machine should be cleaned on a regular basis. These are: • The fuser glass (front and back).
  • Page 162: The Toner Supply And Collector Areas

    If you should get toner on your clothes, brush it off and wash the item in cold water. DO NOT use hot water or dry cleaning as this may make the mark permanent. Xerox 495 Continuous Feed Duplex Printer Operator Guide PERFORMING ROUTINE MAINTENANCE...
  • Page 163: Cleaning The Touch Screen

    PERFORMING ROUTINE MAINTENANCE Cleaning the touch screen Xerox 495 Continuous Feed Duplex Printer Operator Guide From time to time you may want to clean the touch screen. In order to do this the screen needs to be deactivated to prevent unwanted selections.
  • Page 164: Calibrating The Touch Screen

    3. Follow the instructions on the screen. The user interface will automatically redisplay after 30 seconds if you do not touch it. Xerox 495 Continuous Feed Duplex Printer Operator Guide PERFORMING ROUTINE MAINTENANCE...
  • Page 165: Problem Solving

    Xerox 495 Continuous Feed Duplex Printer Operator Guide This chapter provides useful information when trying to resolve problems. The contents are: • Clearing paper jams • Checking software revisions • Using the system tools • Status codes • Error codes...
  • Page 166: Clearing Errors

    2. Press on the error label, you will immediately access its associated Help. Alternatively, you can press the message on the status bar to access the help. 3. Press the RESET button to clear all errors that have been remedied. Xerox 495 Continuous Feed Duplex Printer Operator Guide PROBLEM SOLVING...
  • Page 167: Clearing Paper Jams

    Clearing paper jams Locating the paper jam Lock Bracket Xerox 495 Continuous Feed Duplex Printer Operator Guide CAUTION Remove paper jammed during autoload or printing completely so as not to leave any piece of paper left on the transport path. If printing is resumed with paper left in the transport path, the paper may be scorched, emit smoke at the fuser or cause poor fusing.
  • Page 168 6. Raise transfer unit A lever and open the transfer unit completely. After checking for jammed paper, close transfer unit A completely. 7. Open the Fuser Door. Xerox 495 Continuous Feed Duplex Printer Operator Guide PROBLEM SOLVING R Guide Lever...
  • Page 169 Lamp Unit Lamp Unit Lever Lamp Unit Lever Lamp Unit Xerox 495 Continuous Feed Duplex Printer Operator Guide 8. Hold the lamp unit lever of fuser B and pull this slightly towards you. Autoloader B Autoloader B Lever 9. While pulling the reflector unit lever towards you, open the unit downward.
  • Page 170: Removing Non-Fused Paper

    If the paper is badly torn then go to step 5. • Press the RESET button on the stacker panel. Xerox 495 Continuous Feed Duplex Printer Operator Guide PROBLEM SOLVING Fuser Exit Guide Lever...
  • Page 171 Fuser A Fuser B Extract in this direction Drum Unit B Xerox 495 Continuous Feed Duplex Printer Operator Guide • Open the reflector unit for fuser B and autoloader B. • Cut the paper before the tractors and before fuser A.
  • Page 172 7. Reload the paper (see "Paper Loading" on page 5-3). 8. Press the RESET and START switches on the stacker panel. Paper Cutting Position Paper Cutting Position Do not extract in this direction Second Tractor Cover Xerox 495 Continuous Feed Duplex Printer Operator Guide PROBLEM SOLVING...
  • Page 173: Clearing A Paper Jam At Autoload

    Clearing a paper jam at autoload Downward Paper Removal Opening Xerox 495 Continuous Feed Duplex Printer Operator Guide If an autoloading error causes a paper jam, execute autoload again after removing the jammed paper completely from the printer as explained below.
  • Page 174: Clearing A Paper Jam Outside The Drum Unit

    (See “Removing non-fused paper” on page 6.). 5. Check that there is no paper left in each section. 6. Close each opened section slowly. Xerox 495 Continuous Feed Duplex Printer Operator Guide PROBLEM SOLVING Remove from tractors...
  • Page 175: Clearing A Post-Processor Jam

    Clearing a post-processor jam Paper jam inside printer when connected to a post-processing device Paper jam between printer and post-processing device Xerox 495 Continuous Feed Duplex Printer Operator Guide Jams in post-processing equipment fall into two categories: • Jam in post-processors that report jams •...
  • Page 176: Checking Software And Hardware Revisions

    CHECKING SOFTWARE AND HARDWARE REVISIONS Checking software and hardware revisions Page 9-12 To check the software and hardware revisions, select the Engine tab, then the Revisions tab. Xerox 495 Continuous Feed Duplex Printer Operator Guide PROBLEM SOLVING...
  • Page 177: Using The Tools Screen

    PROBLEM SOLVING Using the tools screen Displaying the error log Xerox 495 Continuous Feed Duplex Printer Operator Guide A number of tools are available for monitoring and testing the activities of the printer. The system maintains a log of errors listed in order of severity. This can be consulted to check for error patterns.
  • Page 178 Severe Errors are displayed. These are errors where you need to reprint or reconstruct pages. These errors are displayed on the panel and you need to press the Reset button and restart the job. Xerox 495 Continuous Feed Duplex Printer Operator Guide PROBLEM SOLVING...
  • Page 179 PROBLEM SOLVING Xerox 495 Continuous Feed Duplex Printer Operator Guide • only the Fatal Errors are displayed. These are errors that generally occur at Initial Program Load (IPL) from which there is no recovery. These errors are displayed on the panel and you need to press the Reset button, configure the printer and host and restart the job.
  • Page 180: Printing Test Overlays

    9. Press to drain the test. 10. At the Production tab, press the Online button to disable the test attachment. 11. Choose another attachment and press the Online button to enable Xerox 495 Continuous Feed Duplex Printer Operator Guide PROBLEM SOLVING...
  • Page 181: Status Codes

    PROBLEM SOLVING Status codes Xerox 495 Continuous Feed Duplex Printer Operator Guide Status codes are displayed along with some engine state messages. These codes are shown in the following table. Code 00-00 00-01 00-02 00-03 00-04 00-05 00-06 STATUS CODES...
  • Page 182: Error Codes

    Consumables view and press the Change button to replace Toner [Ka]. If you would like to change this consumable now then go to the Consumables view and press the Change button to replace Toner [Kb]. Xerox 495 Continuous Feed Duplex Printer Operator Guide PROBLEM SOLVING Procedure...
  • Page 183 Fuser Door open (during printing or emergency stop) 08-04 Paper tension lever released Xerox 495 Continuous Feed Duplex Printer Operator Guide Procedure If you would like to change this consumable now then go to the Consumables view and press the Change button to replace the toner collector.
  • Page 184 2. Press AUTO on the stacker panel to raise the table to the correct position. 3. Close the right stacker door. 4. Press RESET on the touch screen and then set the printer to ready. Xerox 495 Continuous Feed Duplex Printer Operator Guide PROBLEM SOLVING...
  • Page 185 09-0B Stacker/Paper output selector lever check (during printing or emergency stop) Xerox 495 Continuous Feed Duplex Printer Operator Guide Procedure The stacker table is not in the correct position. It may have been pulled out. 1. Push in the stacker table fully.
  • Page 186 FORWARD/REVERSE on the autoload panel, to correct the paper alignment. 3. Press FOLD-OUT/-IN on the autoload panel to select the correct paper fold. 4. Press RESET on the touch screen and then set the printer to ready. Xerox 495 Continuous Feed Duplex Printer Operator Guide PROBLEM SOLVING...
  • Page 187 13-06 Pinch roller A position error 13-07 Pinch roller B position error Xerox 495 Continuous Feed Duplex Printer Operator Guide Procedure The paper width was set manually but LOAD was not pressed on the autoload panel. 1. Press LOAD on the autoload panel.
  • Page 188 2. Remove the paper jam (see "Clearing paper jams" on page 9- 3. Restart the autoload procedure (see "Paper autoloading" on page 5-4). 4. Press LOAD on the autoload panel. Xerox 495 Continuous Feed Duplex Printer Operator Guide PROBLEM SOLVING...
  • Page 189 21-03 Paper skew (emergency stop) 22-32 Fuser 1 temperature too high Xerox 495 Continuous Feed Duplex Printer Operator Guide Procedure A paper width of 18 inches or more has been detected. 1. Press RESET on the touch screen. 2. Remove the paper jam (see "Clearing paper jams" on page 9- 3.
  • Page 190 3. Set the printer to ready. 4. If the problem persists, power the printer off then on. 5. If the problem persists, call for service or advice quoting the error code number and message. Xerox 495 Continuous Feed Duplex Printer Operator Guide PROBLEM SOLVING...
  • Page 191 32-01 Stacking error 60-26 Developer 1 temperature alarm Xerox 495 Continuous Feed Duplex Printer Operator Guide Procedure 1. Record the displayed error code and message. 2. Press the RESET button to clear the error code. 3. Set the printer to ready.
  • Page 192 The interlock for developer unit [R2b] is not set. 1. Re-position developer unit [R2b] to correctly trigger the interlock. 2. Press RESET on the touch screen and then set the printer to ready. Xerox 495 Continuous Feed Duplex Printer Operator Guide PROBLEM SOLVING...
  • Page 193 Developer 2 magnetic roll rotation alarm 62-24 Toner 1 density too high Xerox 495 Continuous Feed Duplex Printer Operator Guide Procedure 1. Record the displayed error code and message. 2. Press the RESET button to clear the error code. 3. Set the printer to ready.
  • Page 194 3. Set the printer to ready. 4. If the problem persists, power the printer off then on. 5. If the problem persists, call for service or advice quoting the error code number and message. Xerox 495 Continuous Feed Duplex Printer Operator Guide PROBLEM SOLVING...
  • Page 195 Internal door open 6A-02 Internal door open (during printing or emergency stop) Xerox 495 Continuous Feed Duplex Printer Operator Guide Procedure 1. Record the displayed error code and message. 2. Press the RESET button to clear the error code. 3. Set the printer to ready.
  • Page 196 3. Set the printer to ready. 4. If the problem persists, power the printer off then on. 5. If the problem persists, call for service or advice quoting the error code number and message. Xerox 495 Continuous Feed Duplex Printer Operator Guide PROBLEM SOLVING...
  • Page 197 76-64 LED array 2 temperature alarm 2 7D-17 Motor driver board alarm Xerox 495 Continuous Feed Duplex Printer Operator Guide Procedure 1. Record the displayed error code and message. 2. Press the RESET button to clear the error code. 3. Set the printer to ready.
  • Page 198 3. Set the printer to ready. 4. If the problem persists, power the printer off then on. 5. If the problem persists, call for service or advice quoting the error code number and message. Xerox 495 Continuous Feed Duplex Printer Operator Guide PROBLEM SOLVING...
  • Page 199 8D-B7 Non-volatile RAM error 8D-B8 Video data parity error 2 8D-B9 Video data empty 2 Xerox 495 Continuous Feed Duplex Printer Operator Guide Procedure 1. Record the displayed error code and message. 2. Press the RESET button to clear the error code.
  • Page 200 3. Set the printer to ready. 4. If the problem persists, power the printer off then on. 5. If the problem persists, call for service or advice quoting the error code number and message. Xerox 495 Continuous Feed Duplex Printer Operator Guide PROBLEM SOLVING...
  • Page 201 94-39 Developing bias 1 alarm 94-69 Developing bias 2 alarm Xerox 495 Continuous Feed Duplex Printer Operator Guide Procedure 1. Record the displayed error code and message. 2. Press the RESET button to clear the error code. 3. Set the printer to ready.
  • Page 202 3. Set the printer to ready. 4. If the problem persists, power the printer off then on. 5. If the problem persists, call for service or advice quoting the error code number and message. Xerox 495 Continuous Feed Duplex Printer Operator Guide PROBLEM SOLVING...
  • Page 203 A3-A3 Stacker table motor alarm A3-A4 Stacker upper/lower limit alarm AF-82 Transfer ozone fan 1 alarm Xerox 495 Continuous Feed Duplex Printer Operator Guide Procedure 1. Record the displayed error code and message. 2. Press the RESET button to clear the error code.
  • Page 204 3. Set the printer to ready. 4. If the problem persists, power the printer off then on. 5. If the problem persists, call for service or advice quoting the error code number and message. Xerox 495 Continuous Feed Duplex Printer Operator Guide PROBLEM SOLVING...
  • Page 205 C0-03 IOT DACK time-out C0-04 Bad pre-conditions Xerox 495 Continuous Feed Duplex Printer Operator Guide Procedure 1. Record the displayed error code and message. 2. Press the RESET button to clear the error code. 3. Set the printer to ready.
  • Page 206 3. Set the printer to ready. 4. If the problem persists, power the printer off then on. 5. If the problem persists, call for service or advice quoting the error code number and message. Xerox 495 Continuous Feed Duplex Printer Operator Guide PROBLEM SOLVING...
  • Page 207 C0-24 Hardware error (PCU board) C0-25 Hardware error (ST10Fxxx chip) Xerox 495 Continuous Feed Duplex Printer Operator Guide Procedure 1. Record the displayed error code and message. 2. Press the RESET button to clear the error code. 3. Set the printer to ready.
  • Page 208 3. Set the printer to ready. 4. If the problem persists, power the printer off then on. 5. If the problem persists, call for service or advice quoting the error code number and message. Xerox 495 Continuous Feed Duplex Printer Operator Guide PROBLEM SOLVING...
  • Page 209: System Error Codes

    F0-06 Invalid parameter F0-17 Invalid parameter size Xerox 495 Continuous Feed Duplex Printer Operator Guide 1. Record the displayed error code and message. 2. Press the RESET button to clear the error code. 3. Set the printer to ready. 4. If the problem persists, power the printer off then on.
  • Page 210 7. Reselect the attachment on the Production tab. 8. Press the online indicator to enable the attachment. 9. Press Yes to confirm that you would like to reboot the Controller. Xerox 495 Continuous Feed Duplex Printer Operator Guide PROBLEM SOLVING...
  • Page 211 Invalid gateway F0-A9 IP address conflict F0-AA Link out of range Xerox 495 Continuous Feed Duplex Printer Operator Guide Procedure 1. Select the Definitions tab, the Attachment tab, then the TCP/IP tab on the touch screen. 2. Press the Subnet Mask field to insert a new mask.
  • Page 212 3. Set the printer to ready. 4. If the problem persists, power the printer off then on. 5. If the problem persists, call for service or advice quoting the error code number and message. Xerox 495 Continuous Feed Duplex Printer Operator Guide PROBLEM SOLVING...
  • Page 213 F4-14 Invalid TCP/IP port F4-15 Invalid IP address Xerox 495 Continuous Feed Duplex Printer Operator Guide Procedure 1. Record the displayed error code and message. 2. Press the RESET button to clear the error code. 3. Set the printer to ready.
  • Page 214 3. Press the Save button to save the current line attachment definition. 4. Press the OK button on the Save screen. 5. Press RESET on the touch screen and then set the printer to ready. Xerox 495 Continuous Feed Duplex Printer Operator Guide PROBLEM SOLVING...
  • Page 215 F4-24 Software 2-Up requested page not F8-08 Invalid resolution Xerox 495 Continuous Feed Duplex Printer Operator Guide Procedure 1. Select the Definitions tab, the Attachment tab, then the TCP/IP tab on the touch screen. 2. In the Link box, select the appropriate link. Select only the link that is currently indicated as “Present”.
  • Page 216 1. Select the Engine tab, then the Print Mode tab, on the touch screen. 2. Check the box beside the 'Both side printing' command. 3. Press RESET on the touch screen and then set the printer to ready. Xerox 495 Continuous Feed Duplex Printer Operator Guide PROBLEM SOLVING...
  • Page 217: Safety Notes

    Warning markings Xerox 495 Continuous Feed Duplex Printer Operator Guide To ensure you operate the equipment safely please read these safety notes carefully before using this product Your Xerox product and recommended supplies have been designed and tested to meet strict safety requirements. These include safety agency approval, and compliance to established environmental standards.
  • Page 218: Electrical Supply

    The transformer provides 200V ac, 50 Hz, 3 phase as specified on the data plate of your Xerox 495 equipment. WARNING: This product must be connected to a protective earth circuit.
  • Page 219: Warning - Electrical Safety Information

    WARNING - Electrical safety information Xerox 495 Continuous Feed Duplex Printer Operator Guide WARNING - ELECTRICAL SAFETY INFORMATION • Use only power cord supplied with this equipment. • Improper connection of the equipment-grounding conductor can result in electrical shock. •...
  • Page 220: Operational Safety Information

    OPERATIONAL SAFETY INFORMATION Operational safety information Page A-4 To ensure the continued safe operation of your Xerox equipment, follow these safety guidelines at all times. Do these: • Always connect equipment to a correctly grounded supply. If in doubt, have the supply checked by a qualified electrician.
  • Page 221: Maintenance Information

    Maintenance information Ozone safety information For consumables Product safety certification Xerox 495 Continuous Feed Duplex Printer Operator Guide Do not attempt any maintenance procedure that is not specifically described in the documentation that is supplied with your copier/printer. • Do not use aerosol cleaners. The use of cleaners that are not approved may cause poor performance of the equipment, and could create a dangerous condition.
  • Page 222: Regulatory Information

    Regulatory Information Page A-6 CE Mark The CE mark applied to this product symbolizes Xerox's declaration of conformity with the following applicable Directives of the European Union as of the dates indicated: January 1, 1995: Council Directive 72/23/EEC amended by Council directive 93/68/EEC, approximation of the laws of the member states related to low voltage equipment.
  • Page 223: Environmental Compliance

    Xerox 495 Continuous Feed Duplex Printer Operator Guide Product Recycling and Disposal If you are managing the disposal of your Xerox product, please note that the product contains lead, mercury and other materials whose disposal may be regulated due to environmental considerations in certain countries or states.
  • Page 224 ENVIRONMENTAL COMPLIANCE Page A-8 Xerox 495 Continuous Feed Duplex Printer Operator Guide...
  • Page 225: Specifications

    Specifications This section contains the functional, physical and paper specifications for the Xerox 495 Continuous Feed Duplex Printer. Xerox 495 Continuous Feed Duplex Printer Operator Guide Page B-1...
  • Page 226: Basic Specifications

    (see "Valid print area (VPA)" on page 7-37). Connection TCP/IP or IBM Channel (optional) Page B-2 The following table lists the basic specifications of this printer. Specifications Xerox 495 Continuous Feed Duplex Printer Operator Guide...
  • Page 227: Functional Specifications

    Sound level Ambient temperature Relative humidity Maximum wet bulb temperature Recommended dust condition Xerox 495 Continuous Feed Duplex Printer Operator Guide The following table lists the functional specifications of this printer. Specification 240x240dpi, 300x300 dpi or 600x600dpi IPDS only See "Valid print area (VPA)" on page 7-37 for details The printer provides a connector with a standard interface for pre- and post-processing.
  • Page 228: Paper Specifications

    Storage conditions Page B-4 The following table shows the physical properties required in forms paper used in the Xerox 495 Continuous Feed Duplex Printer; Specifications NIP, high-grade, and recycled paper Fanfold continuous forms with sprocket holes (unless feeding from a pre-processing device).
  • Page 229: Principles Of Operation

    Principles of Operation This section describes the operation, the printing functions and the machine configuration of the Xerox 495 Continuous Feed Duplex Printer. Xerox 495 Continuous Feed Duplex Printer Operator Guide Page C-1...
  • Page 230: Operation Outline

    Precharger A 2. Optical Unit A (LED Array) Photo- conductor Drum A Developer Unit A 3. Transfer Charger B Tractor Assembly Hopper A - Front side printing B - Back side printing Xerox 495 Continuous Feed Duplex Printer Operator Guide...
  • Page 231: Recording Cycle

    Recording cycle Transfer cycle Fusing cycle Xerox 495 Continuous Feed Duplex Printer Operator Guide command. Control characters are interpreted and graphic character codes are converted into internal codes and stored in the intermediate buffer. When one sheet of data for the front and back sides is stored in the intermediate buffer, the data is extended and one page of printing data is stored in the bit map memory.
  • Page 232: Configuration

    The control unit section consists of a controller, power supplies, a main operator panel, and a sub-operator panel. Xerox 495 Continuous Feed Duplex Printer Operator Guide Autoloader B Roller Unit B[R1b]...
  • Page 233: Outline Of Printing Process

    Outline of printing process Printing Data Forms Xerox 495 Continuous Feed Duplex Printer Operator Guide The following illustration shows the printing processes of this printer. Toner Collection System Brush 6. Cleaning 5. Fusing Paper 4. Transfer Toner 3. Development 1. The precharger uniformly charges the entire surface of the photoconductor drum at the center in the recording unit.
  • Page 234: Paper Transport Section

    1. Touch screen - The touch screen is the main user interface through which printer operations are defined and executed. 2. Sub-operator panel - The sub-operator panel consists of switches and indicators necessary for power-on/off and maintenance. Xerox 495 Continuous Feed Duplex Printer Operator Guide...
  • Page 235 7-33 attachment list 4-5 7-28 7-30 attachment tab 7-28 7-30 Xerox 495 Continuous Feed Duplex Printer Operator Guide attachment types 7-28 auto switch 5-12 autoload 2-24 autoload error 5-4 autoload panel 2-9 autoload paper jam 9-9...
  • Page 236 -R2a 2-5 developer entry port-R2b 2-5 developer replacement 8-2 device icon 7-21 device list 7-21 device tab 7-24 device type tab 7-21 7-28 7-12 7-21 7-27 8-12 8-12 7-24 Xerox 495 Continuous Feed Duplex Printer Operator Guide INDEX 7-24 7-30...
  • Page 237 2-34 folding length 5-8 fold-out/in Select switch 5-10 fold-out/in select switch 2-31 fold-out/in switch 5-9 Xerox 495 Continuous Feed Duplex Printer Operator Guide forced 2 Up 7-16 forms length switches 2-31 forms load switches 2-31 forms switches 2-31 forward switch 2-31...
  • Page 238 7-14 on button 2-28 one decimal switch 2-31 one page eject button 5-2 on-line help 3-1 online indicator 4-5 operational help 3-5 operator tasks 8-2 operator user 3-10 overview 2-1 Xerox 495 Continuous Feed Duplex Printer Operator Guide INDEX...
  • Page 239 PLB cable 2-35 PLB terminator 2-35 position print on page 7-14 post-processing device 2-34 post-processing equipment 2-24 Xerox 495 Continuous Feed Duplex Printer Operator Guide post-processor jam 9-11 power button 2-25 power hold 3-3 power pick 3-3 power ready 3-3...
  • Page 240 2-13 toggle buttons 2-10 toner 8-3 toner cassette 8-6 toner cassette lock lever 8-7 toner collector 8-24 toner collector are cleaning 8-28 2-28 2-32 5-12 7-32 5-10 2-14 8-10 Xerox 495 Continuous Feed Duplex Printer Operator Guide INDEX...
  • Page 241 1-3 2-13 3-10 user roles 3-10 users tab 2-14 3-10 3-11 3-12 Xerox 495 Continuous Feed Duplex Printer Operator Guide 8-24 valid print area 7-37 vent 2-8 vertical compensation 7-9 vertical scrollbar 2-11 VPA 7-37 9-16 warming up 2-24...
  • Page 242 INDEX Index-8 Xerox 495 Continuous Feed Duplex Printer Operator Guide...

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