Error Codes - Xerox WorkCentre Pro 421 User Manual

Error Codes

Error
Type
Code
CALL FOR C01 - 05
SERVICE
Temporary C13
paper supply
mechanism
error
C14
CALL FOR C21-
SERVICE C99
CALL FOR CA1
SERVICE CA2
Transport jams E01
in main body
E02
E03
WorkCentre Pro 421 User Guide
Probable Cause
Tray 1 error
Tray 2 error
Paper jam inside the machine. Open the side cover and exit cover
Paper jam near the Fuser Unit. Open the side cover of the copier and
Paper remaining inside the
machine at power on (except
for ADF).
Corrective Action
Call your local service representative.
Pull tray 1 out and push back in. If the
problem persists call for service.
Pull tray 2 out and push back in. If the
problem persists call for service.
Call your local service representative.
Call your local service representative.
and remove any jammed paper. Also
if you have a job separator or an
offset catch tray open the cover and
remove any jammed paper. Close all
covers.
remove the jammed paper. Also if
you have a job separator or an offset
catch tray open the cover and
remove any jammed paper. Close all
covers.
Open the side cover and exit cover
and remove any jammed paper. Also
if you have an ADU (Auto Duplex
unit), a job separator, or an offset
catch tray, open the cover and
remove any jammed paper. Open the
side cover of the Paper Feed
Processor (tray 2) and remove any
jammed paper. Close all covers.
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