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Problem
There are white
fungus on the surface
of Kimchi.
The power is off for
some compartments.
Kimchi is soggy and
less chewy.
Your home appliance
and smartphone is
not connected to the
Wi-Fi network.
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Possible Causes
Is the Kimchi container cover
open?
Is the control panel set to "Top
Off" or "Mid/Bot. Off"?
Did you add an adequate
amount of salt or seafood
seasoning when you made
Kimchi?
The password for the Wi-Fi
that you are trying to connect
to is incorrect.
Mobile data for your
smartphone is turned on.
The wireless network name
(SSID) is set incorrectly.
The router frequency is not 2.4
GHz.
The distance between the
appliance and the router is too
far.
Solutions
• Close the cover completely. If the
cover does not close completely, the
Kimchi may contact with air to
generate oxidation yeasts (white
fungus).
Cover up the surface of Kimchi with
wraps or hygienic vinyl to store it for
a longer time.
• Change to other settings.
• If you add too little salt then it will
look good but the enzyme contained
in the Kimchi will make it less chewy
and soggy.
Also, seafood seasoning can affect
Kimchi in terms of ripening it quickly
or making it soggy.
• Find the Wi-Fi network connected to
your smartphone and remove it,
then register your appliance on LG
SmartThinQ.
• Turn off the Mobile data of your
smartphone and register the
appliance using the Wi-Fi network.
• The wireless network name (SSID)
should be a combination of English
letters and numbers. (Do not use
special characters.)
• Only a 2.4 GHz router frequency is
supported. Set the wireless router to
2.4 GHz and connect the appliance
to the wireless router. To check the
router frequency, check with your
Internet service provider or the
router manufacturer.
• If the distance between the
appliance and the router is too far,
the signal may be weak and the
connection may not be configured
correctly. Move the location of the
router so that it is closer to the
appliance.
EN
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