Printing Problems Solution Chart - Xerox FaxCentre F12 User Manual

Printing Problems Solution Chart

Problem
Your product does
not print
Half of the page is
blank
Xerox FaxCentre F12 User Guide
Probable Cause
The IEEE-1284 parallel
cable or USB cable is
not connected properly.
The IEEE-1284 parallel
cable or USB cable is
defective.
The port setting is
incorrect.
The toner and drum
cartridges are not
installed properly.
The printer driver may
not be installed
properly.
The parallel port cable
specifications may not
be correct.
The page layout is too
complex.
The page orientation
may be incorrect.
Suggested Solution
Check the cable connection.
Check the cable with a computer and
printer that work. If printing is still not
possible, replace the cable.
Check the printer settings in the
Windows Control Panel to ensure that
the print job is being sent to the correct
port. (For Example: LPT1.)
Check that the toner and drum
cartridges are installed properly.
Reinstall the software.
Use the IEEE-1284 parallel port cable
supplied with the machine or replace it
with an IEEE-1284 compliant cable.
Reduce the resolution setting from 600
dpi to 300 dpi. Install more RAM in the
computer.
Change the page orientation in the
printer setup dialog.
Page 8-17