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Xerox he Document Company , the digital X and all Xerox products mentioned in this publication are trademarks of Xerox Corporation. Product names and trademarks of other companies are hereby acknowled ged. Changes are periodically made to this document. Changes, technical inaccuracies, and typographical errors will be corrected in subsequent editions.
Editing Numbers or Names ...2-10 Inserting a Pause...2-10 Making Connections ...2-11 Installing Drum and Toner Cartridges...2-13 Loading Paper ...2-16 Setting the Language...2-20 Setting the Local ID and Name ...2-21 Setting the Date and Time ...2-23 Installing Software ...2-24 Xerox FaxCentre F12 User Guide...
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Preparing Documents for Faxing ...5-2 How to Send a Fax...5-3 Adjusting Document Settings ...5-5 Resolution...5-5 Lighten/Darken ...5-6 Original Type ...5-7 Sending a Fax Automatically...5-8 Sending a Fax Manually...5-10 Confirming Transmission ...5-11 Using Toll Save Transmission...5-12 Xerox FaxCentre F12 User Guide...
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Memory Transmission...5-35 Fax Fowarding ...5-36 Setting up RX FORWARD ...5-36 Setting up TX FORWARD ...5-37 Priority Transmission...5-38 Polling ...5-39 What is Polling? ...5-39 TX Poll ...5-39 Delay RX Poll ...5-40 Monitoring a Dual Job Status ...5-42 Xerox FaxCentre F12 User Guide...
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System Data Settings...5-48 Setting Prefix Dial Number...5-49 Setting Fax Duplex...5-49 Clearing Memory...5-49 6 Scan ...6-1 The FaxCentre F12 TWAIN Scanner Program ...6-2 Scanning Procedure ...6-3 7 Maintaining the FaxCentre...7-1 Cleaning ...7-2 Cleaning the FaxCentre F12 ...7-2 Cleaning the CVT Glass...7-3 Control Panel and LCD Display ...7-3...
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Transmission Report ...9-9 Reception Report...9-9 Help List...9-9 System Data ...9-9 Message Confirmation...9-10 Printing a Report...9-10 Clearing Memory ...9-11 ControlCentre 5.0 ...9-12 Installing ControlCentre 5.0...9-12 Running ControlCentre 5.0 ...9-12 Using ControlCentre 5.0...9-13 Settings Tab ...9-14 Advanced Tab ...9-15 Xerox FaxCentre F12 User Guide...
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Canadian Certification... A-8 Environmental Compliance... A-9 Energy Star®... A-9 11 Appendix B - Specifications ... B-1 Printer Specification ... B-2 Fax Specification... B-3 Scanner and Copier Specification... B-4 General Specification ... B-5 Paper Specification... B-6 Xerox FaxCentre F12 User Guide...
About This Guide Xerox FaxCentre F12 User Guide Thank you for purchasing the FaxCentre F12. The FaxCentre F12 is designed for ease of use, but to use your machine to its fullest potential, take some time to read the User Documentation.
Includes instructions for ordering and replacing consumables. - Basic Troubleshooting - Chapter 8 Guides the user through problem solving and provides a list of error messages and recommended corrective actions. Xerox FaxCentre F12 User Guide...
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Xerox FaxCentre F12 User Guide - System Setup - Chapter 9 Provides instructions for programming the default system settings available on the machine. Also provides information about setting up and using ControlCentre 5.0. - Safety Notes - Appendix A Provides safety procedures and approval certification information for the product.
Customer Support Page 1-4 If after product installation further assistance is required, please call our experts at the Xerox Welcome Centre or your local representative. When telephoning please quote the machine serial number. Use the space below to make a note...
Ø Button is synonymous with key. Ø Page is synonymous with sheet. Ø FaxCentre F12 is synonymous with the machine. Ø There are two types of orientation referred to in this guide, Image Orientation and Feed Orientation. Image Orientation Image Orientation describes the direction of the image on the page.
Short Edge Feed (SEF) When observed from the front of the machine, originals or media with the short edges to the left and right of the document feeder or paper tray. SEF Orientation Original / Media Feed Direction Xerox FaxCentre F12 User Guide...
Enter the copy quantity Ø required. Press [Start]. Ø Xerox FaxCentre F12 User Guide The [Bracket Text] typeface is used to emphasize the selection of a feature or key. For example: Press [Menu/Exit] on the control panel. The display shows Ø...
Cautions are statements that suggest mechanical damage may be the result of an action. For example: CAUTION: When cleaning the FaxCentre F12, do not use organic solvents or aerosol cleaners. Warnings are statements that alert users to the possibility of personal injury.
Related Information Sources Xerox FaxCentre F12 User Guide Information available for the FaxCentre F12 consists of: - This User Guide - The Installation Sheet Page 1-9...
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Page 1-10 Xerox FaxCentre F12 User Guide...
Xerox FaxCentre F12 User Guide Thank you for purchasing the FaxCentre F12. This product provides printing, copying, faxing and scanning functionality. This chapter provides an overview of your FaxCentre F12 and step-by-step instructions for setting up your machine and installing the software.
FaxCentre F12. Pull open the paper cassette Ø and remove the packing material from the paper cassette. Page 2-2 Using the instructions provided in this section, unpack your Xerox FaxCentre F12. Tape Xerox FaxCentre F12 User Guide...
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User Starter Toner Cartridge Documentation NOTE: The FaxCentre F12 is equipped with a USB port and a parallel port for use with IBM Compatible computers with a 100MHz Pentium or higher equivalent processor. NOTE: You must be running Windows 98, Windows 2000, Windows Me or Windows Xp to use the USB cable.
Identifying the Machine Components Front View Document Output Tray Control Panel Paper Cassette 1 Page 2-4 Use the illustrations in this section, identify your FaxCentre F12 components and their location. Automatic Document Feeder Document Input Tray Release Front Lever Cover...
Rear View Automatic Document Input Document feeder Support Document Output Support Printer Cable Connector Telephone Connections Paper AC Power Cord Output Tray Connector ON/OFF Switch Paper Output Support Xerox FaxCentre F12 User Guide Page 2-5...
“LCD Error Messages” on page 8-12. (status map) Page 2-6 Use the illustration below to identify the components and keys of your FaxCentre F12 control panel. ex) The paper is jammed in the exit area. Xerox FaxCentre F12 User Guide...
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Use to perform a switch-hook operation such as call waiting. Use to dial a number or enter alphanumeric characters. Xerox FaxCentre F12 User Guide Turns on when a paper jam occurs. To clear the jam, see “Paper Jams” on page 8-3.
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Page 2-8 allows you to change the zoom rate and HINT: By default the system will timeout back to the default copy state after 30 seconds. To change this see Page 9-3. to change the Xerox FaxCentre F12 User Guide...
M, then N and O, and finally 6. Xerox FaxCentre F12 User Guide As you perform various tasks, you’ll need to enter names and numbers. For example, when you set up your machine you enter your name (or your company’s name) and telephone...
Speed dial number. To insert a pause, press [Pause/Redial] at the appropriate place while entering the telephone number. A “-” will appear in the display at the corresponding location. . Press the correct number to Xerox FaxCentre F12 User Guide...
Cord from the wall jack to the LINE jack. Connect the USB Cable Ø directly to your computer. Xerox FaxCentre F12 User Guide Use the following instructions to make the necessary connections required to install your Xerox FaxCentre F12. USB Cable Page 2-11...
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(Parallel or USB cables are not required for standalone features.) HINT: If using a parallel cable, ensure that it meets IEEE standard 1284 specifications and is not longer than twelve feet. Power ON/OFF switch Xerox FaxCentre F12 User Guide...
Ø open the side cover [2]. Open the front cover. Ø Xerox FaxCentre F12 User Guide Using the instructions provided, install the Drum and Toner cartridges. CAUTION: Ensure that the side cover is always open before opening the front cover.
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Remove the drum cartridge Ø from its packaging and slide it into the FaxCentre F12 until it locks into place. Remove the starter toner Ø cartridge from its packaging. Gently shake the cartridge to Ø...
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Slide the toner cartridge into Ø the FaxCentre F12 until it locks into place. Turn the toner lever Ø downwards until it locks into place. Close the front cover [1] and Ø the side cover [2]. Xerox FaxCentre F12 User Guide...
Page 2-16 Using the instructions provided, load paper into your Xerox FaxCentre F12. The paper cassette can hold a maximum of 550 sheets of 80 g/m (20 lb) plain paper. Xerox FaxCentre F12 User Guide...
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70° angle, insert it into the corresponding position and push it to your left side until it stands up completely. Fan the paper and insert it Ø into the cassette. Xerox FaxCentre F12 User Guide Page 2-17...
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Ensure that the paper is Ø positioned under the snubbers. Snubber Do not fill above the max fill line. Max Fill Line Page 2-18 Xerox FaxCentre F12 User Guide...
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Do not allow the guide to press against the edge of the paper tightly; the guide may bend the paper. Close the paper cassette. Ø Xerox FaxCentre F12 User Guide Page 2-19...
Ø ‘LANGUAGE’ is displayed then press [Enter]. Using the navigation keys, to display the Ø required language option and press [Enter]. The language will change to the required setting. Press [Stop/Clear] to exit. Ø Xerox FaxCentre F12 User Guide...
Setting the Local ID and Name Xerox FaxCentre F12 User Guide In some countries you are required by law to indicate your fax number on any fax you send. The System ID, containing your telephone number and name (or company name), will be printed at the top of each page sent from your machine.
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Press [Enter] when the name on the display is correct. Ø You have now entered the System ID for your machine. Press Stop/Clear to return to standby mode. Ø Xerox FaxCentre F12 User Guide...
Setting the Date and Time Xerox FaxCentre F12 User Guide The current time and date are shown on the display when the machine is on and ready for faxing (Standby mode). The time and date are printed on all faxes you send.
You are now ready to install the drivers and other software that will enable PC printing and scanning. NOTE: Ensure the FaxCentre F12 is plugged in and connected to your computer’s parallel or USB port before installing software from the CD. Windows 95 and Windows NT 4.0 do not support USB connection.
Copy Xerox FaxCentre F12 User Guide This chapter provides step-by-step instructions for copying documents. This chapter includes: - Copying Procedure - Standard Copy Features Page 3-1...
If not, press the [Copy] key on Ø the control panel. Before making copies identify what is to be copied, the number of copies required and any special programming requirements. Use the following steps to make a copy. Copy Key Xerox FaxCentre F12 User Guide...
2. Enter the Paper Supply Xerox FaxCentre F12 User Guide You can copy to a size of media as large as a sheet of legal size (216 x 356 mm / 8.5 x 14 inch) paper. For full media specifications, refer to Appendix B - Specifications.
- onion skin or thin paper - wrinkled or creased paper - curled or rolled paper - torn paper Do not load documents containing different sizes or weights of paper. and 105 g/m (12.5 lb Xerox FaxCentre F12 User Guide...
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Align the stack to the left and Ø against the rear edge of the document feeder tray. Adjust the guides to just touch the edges of the originals. Xerox FaxCentre F12 User Guide Document guides Page 3-5...
- Original Type - page 3-9 - 1-2 Sided Copy - page 3-10 - Collated - page 3-11 - Reduce/Enlarge - page 3-11 Up to 999 copies can be entered using the numeric keypad. Numeric Keypad Stop/Clear Key Xerox FaxCentre F12 User Guide...
Selection block on the LCD moves to the left or the right. As the Selection block moves to the right, the contrast becomes darker. Press [Enter] to save the Selection. Ø Xerox FaxCentre F12 User Guide...
Text Mixed Photo Color Xerox FaxCentre F12 User Guide The Original Type setting can be used to improve copies of different documents by specifying the type of document being loaded. Press [Original Type] on the control panel to display the Ø...
1-2 Sided Copy Options Produces copies with the binding orientation along the long edge of the paper as in a magazine. Produces copies with the binding orientation along the short edge of the paper as in a calendar. Xerox FaxCentre F12 User Guide...
Collated Reduce/Enlarge Xerox FaxCentre F12 User Guide When the Collated feature is On, the machine collates the copy job into sets. For example, 2 copies of a 3 page job will print one complete document followed by the second complete document (e.g.
Fax mode. Page 3-12 You can reset all the Copy and Fax feature selections you have made back to the factory default status. After resetting the machine will be in Fax mode. Stop/Clear Key Xerox FaxCentre F12 User Guide...
Print Xerox FaxCentre F12 User Guide This section describes printing from your PC to your Xerox FaxCentre F12. This chapter includes: - Printing a Document from an Application - Printer Settings Page 4-1...
Choose [Print] or [Page Setup] from the File menu. Ensure Ø the FaxCentre F12 is Entered as your default printer. Click [Properties] or [Setup] if you want to make any adjustments that are appropriate for printing your document.
You can use your machine with all your Windows 95/98/2000/ Me/XP or Windows NT 4.0 applications. Ensure you have set the FaxCentre F12 as the default printer for all your Windows operations. Most Windows software applications allow you to make changes to the printer settings.
Choose File > Print > Properties or File > Page Setup Ø command from within any Windows application. Choose the Xerox FaxCentre printer from the Printers Ø folder, click the right mouse button, then Enter Document Defaults from the drop-down list.
Printer Properties Tabs Xerox FaxCentre F12 User Guide When the Printer Properties are displayed, you can review and change settings for your print job. Your printer’s Properties window consists of 5 tabs: - Paper - Image Quality - Page Layout...
Click the [Defaults] button to reset the parameter values for Ø current tab to their default settings (i.e., before you made any pending changes). Xerox FaxCentre F12 User Guide...
Xerox FaxCentre F12 User Guide This chapter contains information about the Fax function and the features available. It gives step by step instructions on how to send and receive faxes using all the features and functions available. The following topics are included:...
Remove all staples and paper clips before feeding the Ø document. Make sure any glue, ink or correction fluid on the paper is Ø completely dry before loading the document. Do not load documents containing different sizes or weights Ø of paper. Xerox FaxCentre F12 User Guide...
Align the stack to the left and Ø against the rear edge of the document feeder tray. Adjust the guides to just touch the edges of the originals. Xerox FaxCentre F12 User Guide Document guides If necessary, pull out this support. Page 5-3...
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You can adjust the following document settings to suit your Ø fax needs (see 5-5): • Resolution – to select resolution. • Lighten/Darken – to adjust contrast. • Original Type – to suit the type of original you are sending. Numeric Keypad Start Key Xerox FaxCentre F12 User Guide...
Documents containing extremely fine detail. Super Fine mode is enabled only if the remote machine also supports Super Fine resolu- tion. (See the Note below.) Xerox FaxCentre F12 User Guide When sending typical text based documents, the default document settings produce good results.
5 contrast levels. Set to darker mode when the document contains faint pencil markings or light print. Set to lighter mode for dark print. Press [Enter]. Ø Page 5-6 Lighten/Darken Lighten/Darken Key Xerox FaxCentre F12 User Guide...
COLOR: Use when sending a color fax. Press [Enter]. Ø Xerox FaxCentre F12 User Guide Original Type Original Type setting is used to select the text type for the current copy or fax job. To select the image type, take the...
Adjust the guides to just touch the edges of the originals. Adjust the document settings Ø if necessary. Page 5-8 Document guides If necessary, pull out this support. Xerox FaxCentre F12 User Guide...
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NOTE: You do not need to press [Start] if you are using a one- touch button to enter the number. Xerox FaxCentre F12 User Guide Numeric Keypad If the SEND FROM MEM feature is set to ON (default setting), the document is scanned into memory and the display shows the memory capacity and the number of pages being stored in memory.
Adjust the guides to just touch the edges of the originals. Adjust the document settings Ø if necessary. Page 5-10 Document guides If necessary, pull out this support. Xerox FaxCentre F12 User Guide...
[Start] or [Enter]. Confirming Transmission Xerox FaxCentre F12 User Guide Numeric Keypad NOTE: If you want to cancel the fax, press [Stop/Clear] at any time during the transmission. The display will show:...
Enter the number of the remote fax machine using the Ø number keypad. You can also use a one-touch button or press [Speed Dial] then use a speed dial number. Press [Enter] to confirm the number. Ø navigation keys to switch Xerox FaxCentre F12 User Guide...
Receiving a Fax Xerox FaxCentre F12 User Guide The procedures for receiving a fax are as follows: About Receive Mode Ø Receiving Automatically in FAX Mode Ø Receiving Automatically in ANS/FAX Mode Ø Receiving Manually in TEL Mode Ø Receiving Fax in Memory Ø...
The current receive mode is displayed when the FaxCentre is in Standby mode. If you seldom use the fax line for voice conversations, set your FaxCentre to receive a fax automatically by selecting the FAX mode. Current receive mode Xerox FaxCentre F12 User Guide...
Receiving Automatically in FAX Mode Xerox FaxCentre F12 User Guide Your FaxCentre is preset to FAX mode at the factory. If you have changed the fax mode, take the following steps to receive faxes automatically: Press [Menu/Exit] and then Ø...
FaxCentre, your FaxCentre will automatically go into FAX mode after a predefined number of rings. NOTE: If your answering machine has a ‘user-selectable ring counter’, set the FaxCentre to answer incoming calls within 1 ring. repeatedly until ‘7:FAX Xerox FaxCentre F12 User Guide...
Receiving Manually in TEL Mode Receiving Fax in Memory Xerox FaxCentre F12 User Guide Press [Menu/Exit] and then Ø SETUP’ appears on the display, then press [Enter]. Press the navigation keys repeatedly until Ø ’RECEIVE MODE’ is displayed on the lower line, then press [Enter].
Automatic Dialing Page 5-18 The are four features enabling you to use automatic dialing. These are: One-Touch Dialing Ø Speed Dialing Ø Group Dialing Ø Searching for a Number in the Memory Ø Xerox FaxCentre F12 User Guide...
One-Touch Dialing Xerox FaxCentre F12 User Guide The 25 one-touch buttons on the control panel lets you store frequently used fax numbers and automatically dial a number with one touch of a button. Using the [26-50] button, you can store up to 50 fax numbers on the one-touch buttons.
A one-touch sheet is included with your FaxCentre. Once you store numbers in one-touch dial buttons, make a note of the numbers on the sheet to remind you which number is stored in each button. Xerox FaxCentre F12 User Guide...
Speed Dialing Xerox FaxCentre F12 User Guide You can store up to 200 numbers in Speed Dial locations (1- 200). Storing a Number for Speed Dialing Press [Menu/Exit] and then Ø SETUP’ appears on the display, then press [Enter]. Press the navigation keys repeatedly until Ø...
LCD display. Press [Enter] to delete the contents in the selected number and continue, or [Menu/ Exit] to keep the old number and start over with a different number. repeatedly until ‘3:FAX Xerox FaxCentre F12 User Guide...
Xerox FaxCentre F12 User Guide The LCD display asks you to enter one-touch or speed dial Ø number. Press a one-touch button or enter the speed dial number you want to include in the group. Press [Enter]. Repeat to enter other one-touch or speed dial Ø...
Then continue the procedure to complete the desired operation. Your FaxCentre automatically scans the document loaded in the document tray into the memory, and the FaxCentre will dial each of the numbers included in the Group. Xerox FaxCentre F12 User Guide...
Searching for a Number in the Memory Xerox FaxCentre F12 User Guide There are two ways to search for a number in the memory. You can either scan from A to Z sequentially. Or you can search using the first letter of the name associated with the number.
A password can be entered for secure polling operations. A password is required for local and remote secure transmissions and receptions. Xerox FaxCentre F12 User Guide...
Transmitting to a Remote Mailbox Xerox FaxCentre F12 User Guide A document can be transmitted confidentially by using a mailbox that is established in memory of the FaxCentre. The transmitted mail will not be printed immediately, but will be stored in memory of the remote fax machine until being accessed by someone who has the proper security code for that mailbox.
The LCD prompts you to enter a password. Enter a numeric security password. Ø After you enter the password, it cannot be verified. Write it down and keep it in a secure location for your reference. To repeatedly until Xerox FaxCentre F12 User Guide...
Xerox FaxCentre F12 User Guide change the password, delete the mailbox and setup a new mailbox with a new password. This password must be used to print the confidential documents. Press [Enter] when the password number appears correctly. Ø The LCD prompts you to enter a mailbox name.
Enter the desired number using the number keypad. Ø The document is scanned and stored in the chosen mailbox. You can store another document by pressing [Enter] or you can return to the stand by mode by pressing [Stop/Clear]. repeatedly until Xerox FaxCentre F12 User Guide...
Xerox FaxCentre F12 User Guide Printing Documents in your Mailbox You can print the contents of your mailbox. When you receive a mailbox document, the fax machine displays ‘MAIL’, total number received, and the mailbox name in the lower line of the display.
Page 5-32 The following additional methods of faxing are available: Redial Ø Delayed Transmission Ø Memory Transmission Ø Fax Fowarding Ø Priority Transmission Ø Polling Ø Monitoring a Dual Job Status Ø Department Control Mode Ø Xerox FaxCentre F12 User Guide...
Redial Delayed Transmission Xerox FaxCentre F12 User Guide To redial the number last called: Press [Redial/Pause] briefly. Ø If a document is loaded in the ADF, the FaxCentre automatically begins to send. To search through Redial memory: Press and hold [Redial/Pause] for about 2 seconds.
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The display shows the memory capacity and the number of pages being stored in the memory. The FaxCentre returns to Standby mode and the LCD Ø display reminds you that you are in Standby mode and that Delayed Transmission is set. Xerox FaxCentre F12 User Guide...
Memory Transmission Xerox FaxCentre F12 User Guide Documents are automatically stored in memory and sent to a remote station. Use this feature to send your documents to multiple locations. After transmission, the documents are automatically erased from the memory. Feed the document(s) face down into the ADF.
The date and time is entered and displayed in the following order: Month Year Hour Minute You can also use digit you want to correct, then enter a new number. repeatedly until ‘3:FAX to move the cursor under the Xerox FaxCentre F12 User Guide...
Xerox FaxCentre F12 User Guide To Enter AM or PM for 12-hour format, press Ø ‘END TIME’ is displayed on the lower line. Press [Enter] when the time and date on the display is Ø correct. Using the same procedure used for START TIME, enter the Ø...
The display shows the memory capacity and the number of pages being stored in the memory. The FaxCentre shows the number being dialled and the Ø total pages of the document, and begins sending the document. repeatedly until ‘3:FAX Xerox FaxCentre F12 User Guide...
Polling Xerox FaxCentre F12 User Guide What is Polling? Polling is used when one fax machine requests another to send a document. This is useful when the person with the original document to be sent is not in the office. The person who wants to receive the document calls the machine holding the original and requests that the document be sent.
’POLLING’ is displayed on the lower line, then press [Enter]. navigation key to display ’DELAY RX POLL’ Press the Ø on the LCD display, then press [Enter]. The LCD display asks you to enter the number of the remote fax machine. repeatedly until ‘3:FAX Xerox FaxCentre F12 User Guide...
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Xerox FaxCentre F12 User Guide Enter the number of the remote fax machine using the Ø number keypad. To enter the number, you can also press a one-touch button, or press [Speed Dial] and enter a speed dial number. Press [Enter] to confirm the number. The display asks you Ø...
While the FaxCentre performs dual tasks, press [Job Status] to see the current status on the display of the other operation. Each time you press [Job Status], the current status of the two operations displays alternatively. Xerox FaxCentre F12 User Guide...
Department Control Mode Xerox FaxCentre F12 User Guide For usage management, your FaxCentre is equipped with Department Control Mode. This is a security function, and can restrict use with Department Codes. If codes do not match, this mode prevents operation. You can also find out how long and by which department the FaxCentre was used.
Try again with the correct code. Press repeatedly until ’PRINT’ appears on the Ø display, and press [Enter]. If you want to print the Department Code list, press [Enter] repeatedly until ‘7:FAX Xerox FaxCentre F12 User Guide...
Xerox FaxCentre F12 User Guide when ’DEPT. CODE’ is displayed on the lower line. The Department Code list shows all the Department codes and names. After printing, the machine returns to Standby mode. If you want to print Department Journal list, press [Enter] when ’DEPT.
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Enter new master code, and press [Enter]. Ø The LCD prompts you to enter the code again. Enter the code again. Press [Enter], and the master code is changed. Ø To return to Standby mode, press [Stop/Clear]. Ø Xerox FaxCentre F12 User Guide...
These options are preset at the factory, but you may need to change them. To find out how the options are currently set, print the System list. For details on printing the list, see “Reports” on page 9-9. Xerox FaxCentre F12 User Guide...
Setting Prefix Dial Number Setting Fax Duplex Clearing Memory Xerox FaxCentre F12 User Guide You can set the prefix dial number up to 5 digits. This dial number is to dial first before any autodial number is started. It is useful to access PABX exchange.
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Page 5-50 Xerox FaxCentre F12 User Guide...
Scan Xerox FaxCentre F12 User Guide Your FaxCentre F12 is equipped with a True Color Quality Scanner capable of reproducing color charts, photographs, graphics or printed text. This chapter includes: - The FaxCentre F12 TWAIN Scanner Program - Scanning Procedure...
The FaxCentre F12 TWAIN Scanner Program Page 6-2 The FaxCentre F12 TWAIN Scanner program is used to scan documents and photographs. You can decide what portion of a document you want to scan, adjust the brightness and contrast, color balance, resolution, and many other scanner settings.
Adjust the guides to just touch the edges of the originals. Xerox FaxCentre F12 User Guide This section explains advanced scanning with a Twain compliant application program. NOTE: Refer to the documentation provided by the application manufacturer to see how to scan acquire a scanned image.
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• torn paper Do not load documents containing different sizes or weights of paper. Start your scan application program. Ø Follow the instructions provided with the application Ø program to scan the document to your PC. Xerox FaxCentre F12 User Guide...
Maintaining the FaxCentre Xerox FaxCentre F12 User Guide There will be times when the machine will require maintenance tasks to be carried out. This chapter provides step by step instructions for maintaining the machine and replacing consumables. This chapter includes:...
Page 7-2 Proper maintenance is important for the smooth operation of any equipment. CAUTION: When cleaning the FaxCentre F12, do not use organic or strong chemical solvents or aerosol cleaners. Do not pour fluids directly onto any area. Avoid supplies that are not specifically listed as approved in this documentation.
Ø Control Panel and LCD Display Document Feeder and Collate Tray Xerox FaxCentre F12 User Guide Keeping the Constant Velocity Transport (CVT) glass clean helps ensure the best possible copies. It is recommended that you clean the CVT glass at the start of each day and during the day as needed.
The customer replaceable unit part numbers are listed below: Customer Replaceable Unit Toner Cartridge Drum Cartridge To obtain supplies, contact your local Xerox office, giving your company name, the FaxCentre number and its serial number. Use the space below to keep a record of the telephone number.
Customer Replaceable Units Toner Cartridge Xerox FaxCentre F12 User Guide Expected Cartridge Life The life of your toner cartridge depends on the amount of toner used in each printed job. For instance, when you print a typical business letter with about 5% page coverage, you can expect a toner cartridge life of approximately 6,000 pages (3,000 pages only for the toner cartridge shipped with your machine).
CAUTION: Do not shake an empty cartridge or hold it close to you. Some toner residue might accidentally spill. Do not shake the empty Toner Cartridge and return it to the machine to extend its use. Xerox FaxCentre F12 User Guide...
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Open the front cover. Ø Turn the toner locking lever Ø upwards to release the toner cartridge. Remove the toner cartridge Ø from the machine. Xerox FaxCentre F12 User Guide Page 7-7...
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Replacing the Toner Cartridge: When the toner eventually runs out, only blank pages will print when a job is printed. At this stage, the toner cartridge needs to be replaced. The LCD displays warning message ‘TONER EMPTY’. Xerox FaxCentre F12 User Guide...
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The FaxCentre returns to Standby mode. Xerox FaxCentre F12 User Guide If the machine was displaying “Toner Low” or “Toner Empty” you will be asked whether or not you have replaced the toner cartridge. Answer YES if you have installed a new toner cartridge in the machine.
Enter the serial number of your FaxCentre, then press Ø [Enter]. NOTE: The FaxCentre serial number is located on the machine, behind the front door. Refer to Chapter 1 - About this Guide, page 1-4 for further information. repeatedly until ‘9. Xerox FaxCentre F12 User Guide...
Drum Cartridge Xerox FaxCentre F12 User Guide The Drum Cartridge requires replacement when the Drum life warning is displayed, after approximately 15,000 copies. If you are experiencing streaks or spots on your prints there is an option for cleaning the drum.
‘DRUM WARNING’ when the drum is near the end of life. Approximately 1,000 more copies can be made, but you should have a replacement cartridge in stock. Replace the drum cartridge when copy/print quality is degraded. Xerox FaxCentre F12 User Guide...
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Unpack the new drum Ø cartridge and slide it in place, making sure not to touch the surface of the drum. Xerox FaxCentre F12 User Guide NOTE: The toner cartridge must be removed to replace the drum cartridge. Page 7-13...
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[Enter]. Press the Ø navigation keys to display ‘YES’ then press [Enter]. NOTE: If you do not reset the counter, ‘Drum Warning’ may appear before the new drum reaches it’s maximum life. Page 7-14 Xerox FaxCentre F12 User Guide...
A6 (105 x 148.5) Post Card (4 x 6 inch) Hagaki (5.83 x 8.27 inch) Xerox FaxCentre F12 User Guide Always use print media that meets the guidelines for use with this FaxCentre. Using a print media that is not recommended may cause paper jams or print quality problems.
System Data Settings must be set to the correct size. Refer to Chapter 9 - System Setup, page “Machine Setup Options” on page 9-2 for instructions. Loading the Paper Cassette (16 lb and 24 lb). Xerox FaxCentre F12 User Guide...
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It is preset to A4 or 8.5 x 11 inch size depending on country. To load another size, lift and Ø insert the rear guide into the corresponding position. Xerox FaxCentre F12 User Guide Rear guide Page 7-17...
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70° angle, insert it into the corresponding position and push it to your left side until it stands up completely. Fan the paper and insert it Ø into the cassette. Page 7-18 Xerox FaxCentre F12 User Guide...
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The top edge of the sheet with the logo should be placed at the right side. Ensure that the paper is Ø positioned under the snubbers. Xerox FaxCentre F12 User Guide Snubber Page 7-19...
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Enter the source and the correct paper size from your software application before starting your print job. HINT: If you experience problems feeding paper, place the paper into the Bypass tray. Xerox FaxCentre F12 User Guide...
Using the Bypass Tray Xerox FaxCentre F12 User Guide The Bypass tray is located on the right side of your FaxCentre. It can be closed when you are not using it, making the FaxCentre more compact. Use the bypass tray to print transparencies, labels, envelopes or postcards in addition to making quick runs of paper types or sizes that are not currently loaded in the paper cassette.
Loading the Bypass Tray HINT: For transparencies hold the transparencies by the edges and avoid touching the print side. Oils from your fingers that are deposited on the transparency can cause print quality problems. Paper Support Bypass Tray Xerox FaxCentre F12 User Guide...
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If copying, press [Paper Ø Supply] on the control panel to Enter ‘BYPASS’. If printing, you must Enter the correct paper source from your software application. Xerox FaxCentre F12 User Guide Page 7-23...
- DO NOT use envelopes with clasps and snaps. - DO NOT use envelopes with windows, coated lining, self- adhesive seals, or other synthetic materials. - DO NOT use damaged or poorly made envelopes. Xerox FaxCentre F12 User Guide...
Xerox FaxCentre F12 User Guide Guidelines for Special Media Ensure you read any instructions that come with your special paper. These instructions provide important information regarding how to achieve the highest print quality with these papers. - It is recommended that you feed special paper types one sheet at a time.
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- Do not feed a sheet of labels through the FaxCentre more than once. The adhesive backing is designed for one pass through the FaxCentre. - Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, or otherwise damaged. Xerox FaxCentre F12 User Guide...
Basic Troubleshooting Xerox FaxCentre F12 User Guide This chapter provides information for solving problems which may occur with your FaxCentre F12. Tables listing Error Messages and Codes, problems and possible solutions are provided. This chapter includes: - Document Jams - Paper Jams...
Ø into the ADF. Page 8-2 If a document jams while it is feeding through the ADF, ‘DOCUMENT JAM’ appears in the display. Details for clearing the three types of document misfeeds are given below. Xerox FaxCentre F12 User Guide...
Xerox FaxCentre F12 User Guide If paper jams occur, ‘PAPER JAM’ appears in the display. Follow the steps below to clear jam. To avoid tearing paper, pull the jammed paper out gently and slowly.
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NOTE: If you remove the jammed paper here, open the side cover then close it to clear the ‘PAPER JAM’ message on the LCD. CAUTION: Do not touch the shiny drum cartridge surface. Scratches or smudges will result in poor copy quality Xerox FaxCentre F12 User Guide...
If paper is not seen in this Ø area, skip to the Exit Area. Xerox FaxCentre F12 User Guide If jammed in the fuser area, ‘PAPER JAM 1’ appears in the display. WARNING:The fuser area is hot. Take care when removing paper from the machine.
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Remove the jammed paper, Ø in the direction shown. Push up on the fuser lever, Ø then close the side cover. Page 8-6 Xerox FaxCentre F12 User Guide...
Open the front cover. Ø Pull down on the fuser lever. Ø This will release pressure on the paper. Xerox FaxCentre F12 User Guide If jammed in the paper exit area, ‘PAPER JAM 2’ appears in the display. Page 8-7...
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Turn the jam remove lever in Ø the direction of the arrow to move the paper to the exit area, then gently pull the paper out through the exit area. Push up on the fuser lever. Ø Page 8-8 Xerox FaxCentre F12 User Guide...
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Turn the jam remove lever Ø back to the original position. Close the front cover [1] and Ø the side cover [2]. Xerox FaxCentre F12 User Guide Page 8-9...
Calling for Service Customer Support Telephone Number Xerox FaxCentre F12 User Guide If the problem persists, contact the Xerox Welcome Centre or your local representative. The serial number of the machine will be required, together with any relevant error codes For information on locating the serial number, please refer to “Customer Support”...
Unplug the power cord and plug it back in. If the problem still persists, please call for service. page 7-5. Load the recording paper in the paper cassette. Clear the jam. Refer to page 8-3. Solution Xerox FaxCentre F12 User Guide...
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The memory has become full. NO ANSWER The remote machine was not answered after all the redial attempts. Xerox FaxCentre F12 User Guide Meaning Clear the jam. Refer to page 8-5. Clear the jam.Refer to page 8-7. Replace with a new toner cartridge.
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Enter the correct poll code. The remote operator should know in advance that you are polling and have their fax unit loaded with the original document. Try resending the fax. Solution Xerox FaxCentre F12 User Guide...
Blank copies Image rubs off the copy easily Xerox FaxCentre F12 User Guide The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, please call for service.
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Take care not to touch the exposed toner on the left side of the cartridge. Originals contain pictures, solids, or heavy lines. Originals are forms, newsletters, books etc. The product is being powered on and off frequently. Xerox FaxCentre F12 User Guide...
Printing Problems Solution Chart Problem Your product does not print Half of the page is blank Xerox FaxCentre F12 User Guide Probable Cause The IEEE-1284 parallel Check the cable connection. cable or USB cable is not connected properly. The IEEE-1284 parallel...
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Then reinstall the toner cartridge. There is a paper quality Use only paper that meets the problem. specifications required by your product. The paper may be too Try printing with a different batch of dry. paper. Suggested Solution Xerox FaxCentre F12 User Guide...
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Background scatter Missing characters Back of printout is dirty Incorrect fonts Faded graphics Xerox FaxCentre F12 User Guide Probable Cause The paper may be too Try printing with a different batch of damp. paper. Do not open packages of paper...
FAX. For example, dirty scan glass or dirty scan lamp. If the same problem occurs even if you make a copy on your machine, clean the drum using the instructions located on page 7-11. Xerox FaxCentre F12 User Guide...
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Problem Paper is collated but not printed. Xerox FaxCentre F12 User Guide Suggested Solution Ensure there enough toner. Check with the party sending the fax that the original was placed correctly when scanned at the remote FAX. Page 8-21...
NOTE: This programming sequence must be performed within 1.5 seconds. Press the [Stop/Clear] key. Ø Press the navigation key. Ø Press the [Stop/Clear] key again. Ø Press the navigation key. Ø Xerox FaxCentre F12 User Guide...
System Setup Xerox FaxCentre F12 User Guide There are various system settings which require setting up prior to using your FaxCentre F12 machine. Also ControlCentre 5.0 is available for setting up the machine remotely, at your PC or Workstation. The following topics are included:...
ON or OFF. If the line quality is poor, transmission time may be increased when ECM is enabled. Page 9-2 You can change various settings on the machine through the Machine Setup or Fax Setup menus. Description Xerox FaxCentre F12 User Guide...
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Specifies the number of redial attempts (from 0 to 9) the FaxCentre F12 will attempt. ANSWER ON RINGS Specifies the number of times FaxCentre F12 rings (1 – 7) before answering an incoming call. SEND FROM MEM When enabled, all fax transmission documents are automatically scanned into memory.
Press [Enter] to save the Selection. The next System Setup Ø option appears. Repeat the procedure to continue changing settings. Ø Press [Menu/Exit] to exit and return to the previous menu Ø level. To return to Standby mode, press [Stop/Clear]. Xerox FaxCentre F12 User Guide...
When receiving a document as long as or longer than the paper installed in your machine, the machine can reduce the size of the document to fit the paper size in the FaxCentre F12. Use this feature if you want to automatically reduce an incoming page. If the...
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FAX: The machine answers an incoming call and immediately goes into fax receive mode. ANS/FAX: Use if attaching an answering machine to the Xerox FaxCentre F12. If the machine senses a fax tone, it automatically switches to FAX mode. PREFIX DIAL NO.
Xerox FaxCentre F12 User Guide Changing the Fax Setup Options Use the following instructions to display or change the default System Setup options: Press [Menu/Exit] on the control panel. The display shows Ø menu with the first menu; 1:2-UP COPY indicated.
Press [Manual Dial]. You’ll hear a dial tone. Ø Press the navigation keys repeatedly until you Ø find the required loudness. The display shows the current volume level. Press [Stop/Clear] to save the setting and return to Standby Ø mode. Xerox FaxCentre F12 User Guide...
Reports Xerox FaxCentre F12 User Guide Various Reports and Lists are available on your machine. The reports help you to monitor your machine and fax activity – System Data for example. Reports can be set up to include specific information or to print automatically.
• RX REPORT: Reception Journal • HELP LIST: Help Report • SYSTEM DATA: System Data Report • MSG CONFIRM: Message Confirmation • SCHEDULED JOB: Shows currently stored document. Press [Enter]. The selected report prints out. Ø repeatedly until Xerox FaxCentre F12 User Guide...
Clearing Memory Xerox FaxCentre F12 User Guide You can selectively clear information stored in your FaxCentre’s memory. Press [Menu/Exit] and then Ø ‘8:MEMORY CLEAR’ appears on the display, then press [Enter]. Press the navigation keys repeatedly until you Ø see the item you want to clear.
Using the Xerox FaxCentre F12 ControlCentre 5.0, you can set up fax system data options, create and edit phonebook entries, or view the information of your FaxCentre F12 machine on your desktop computer. After setting up fax data options or creating phonebooks, just click [Apply] on the ControlCentre 5.0 screen to download the...
Using ControlCentre 5.0 Xerox FaxCentre F12 User Guide The ControlCentre 5.0 screen provides five tabs: - Settings - Advanced - Phonebook - Information - Firmware Update To exit ControlCentre 5.0, click the [Exit] button in the bottom of each tab screen.
Click on the [Settings] tab to configure Fax System Data settings. HINT: For details on the System Data Setting options, please refer to “Machine Setup Options” on page 9-2. Downloads the settings made in ControlCentre 5.0 to the FaxCentre F12 machine. Xerox FaxCentre F12 User Guide...
Advanced Tab Click on the [Advanced] tab to change the default Fax System Setup options. HINT: For details on the System Setup options, please refer to “System Setup” on page 9-2. Xerox FaxCentre F12 User Guide Page 9-15...
Page 9-16 Phonebook Tab Click on the [Phonebook] tab to create and edit phonebook entries. Reads the phonebook entries from the FaxCentre F12 machine to ControlCentre 5.0. Allows you to download the phonebook entries from ControlCentre 5.0 to the FaxCentre F12 machine.
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Press to remove the highlighted name from the Included numbers list. Xerox FaxCentre F12 User Guide Group Dial Options Lets you enter a name for the group. Choose the dialing type list to display. Press to add the highlighted name to the Included numbers list.
Firmware Update Tab Click on the [Firmware Update] tab to update the firmware of your machine. NOTE: This feature should be used by a Xerox Service Representative. Please contact your local Xerox representative or authorized dealer for further information. Xerox FaxCentre F12 User Guide...
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Page 9-20 Xerox FaxCentre F12 User Guide...
Appendix A - Safety Notes Xerox FaxCentre F12 User Guide Your Xerox product and supplies have been designed and tested to meet strict safety requirements. These include Safety Agency approval, and compliance to established environmental standards. Please read the following...
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Never spill liquid of any kind on the product. Never remove covers or guards that require a tool for removal, unless directed to do so in a Xerox approved maintenance kit. Page A-2 Xerox FaxCentre F12 User Guide...
Quality Standards: The product is manufactured under a registered ISO9002 Quality system. If you need additional safety information concerning this XEROX product or XEROX supplied materials you may call the following number: USA/CANADA 1 800 928 6571 This XEROX product is certified by the following Agency using the Safety Standards listed.
Changes or modifications to this equipment not specifically approved by the XEROX Corporation may void the user's authority to operate this equipment. Shielded cables must be used with this equipment to maintain compliance with FCC regulations.
ID and name. Data Coupler Information This Xerox machine contains an internal data coupler. Its use is restricted by the FCC (Federal Communications Commission). To comply with the FCC rules, you must carefully read and follow the instructions listed below.
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Do not connect this machine to a party or coin operated phone line. Repairs to the machine should be made only by a Xerox representative or an authorized Xerox service agency. This applies at any time during or after the service warranty period.
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Xerox FaxCentre F12 User Guide The telephone company will, where practical, notify you when they need to temporarily disconnect service. However, if action is reasonable and necessary, but prior notice is not practical, they may still temporarily disconnect your service. In such cases they must: - Immediately notify you of their temporary action.
The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. Xerox FaxCentre F12 User Guide...
Environmental Compliance ® Energy Star Xerox FaxCentre F12 User Guide XEROX Corporation designed this product to comply with the guidelines of the ENERGY STAR Environmental Protection Agency. As an ENERGY STAR Partner, XEROX has determined that this product meets the ®...
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Appendix B - Specifications Xerox FaxCentre F12 User Guide The FaxCentre F12 adheres to strict specifications, approvals and certifications. These specifications are designed to provide for the safety of users and to ensure that the machine operates in a fully functional state. Use the specifications listed in this chapter to quickly identify the capabilities of the machine.
True 600 x 600 dpi, 1200 dpi class 12 ppm (for A4 / letter size) 208 mm (8.2 inches) for letter / legal (216 x 356 mm / 8.5 x 14 inch) 202 mm (8 inches) for A4 13 seconds (warm up) Xerox FaxCentre F12 User Guide...
True color, 256 gray, Black and white Black and white 208 mm (8.2 inches) 216 mm (8.5 inches) 1 ~ 999 25% ~ 200% in 1% increments Top, Bottom, Each side 4 mm (0.16 inch) Xerox FaxCentre F12 User Guide...
8.27 x 11.69 7.25 x 10.5 5.85 x 8.27 4.13 x 5.85 4 x 6 3.94 x 5.83 3.88 x 7.5 4.12 x 9.5 4.33 x 8.66 6.38 x 9.02 3.86 x 5.83 ~ 8.5 x 14 Xerox FaxCentre F12 User Guide...
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Input Source Duplex B5 means JIS and ISO Transparency film thickness: 150 µm (see core media list) Paper Label thickness: 140 µm (see core media list) Xerox FaxCentre F12 User Guide Description Source Media Types Plain Paper A4, Letter, Legal,...
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Cleaning Control Panel and LCD Display CVT Glass Document Feeder and Output Tray FaxCentre F12 7-11 Cleaning the OPC Drum Color Xerox FaxCentre F12 User Guide Components, machine Confidential Mailbox Connecting the machine 2-11 Connections Contrast for Fax Control Panel...
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Entering Characters Using the Numeric Key- 8-12 Error Messages Expected Toner Cartridge Life 5-49 Fax Duplex 5-15 Fax Mode Fax Specification FaxCentre F12 TWAIN Scanner Program Faxing Problems Solution Chart Features Copy Features Features, Copy 3-10 2-Sided Copy Lighten/Darken Original Type...
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Store 5-20 5-20 One-Touch Sheet Ordering Supplies Orientation, conventions Original Type Mixed Photo Text 3-11 Output Xerox FaxCentre F12 User Guide 7-22 7-16 Paper Cassette Paper Specification 7-25 Paper Supply Selecting 7-16 Paper, Loading Paper, loading Paper, Media Guidelines Paper, Special Media Guidelines...
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Expected Cartridge Life Re-distributing the Toner 9-12 Replacing the Toner Cartridge Setting your Product to Send Toner Low 9-14 2-24 8-15 8-20 8-17 8-15 7-25 5-25 5-21 5-22 5-48 9-12 9-12 5-17 2-23 5-12 7-10 Information Xerox FaxCentre F12 User Guide...
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LCD Error Messages Printing Problems Solution Chart 8-22 Resetting the machine 8-15 Solving Problems TWAIN Scanner Program Xerox FaxCentre F12 User Guide TX Journal, Print Unpacking the machine Using ControlCentre 5.0 Using the Bypass Tray Using the Paper Cassette 8-15...
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Indexvi Xerox FaxCentre F12 User Guide...