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Assistance
Before calling for assistance or service, please check "Troubleshooting". It may save
You the cost of a service call. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete model and serial
Number of your appliance. This information will help us to better respond to your
request.
For parts replacement
If you need to order replacement parts, we recommend that you only use factory
specified replacement parts. Factory specified replacement parts will fit and work
correctly because they are made with the same precision used to build every
new refrigerator.
To locate factory specified replacement parts in the area, call us or the nearest
designated service center.
In the U.S.A.
toll free: 1-855-666-4477.
Limited Warranty
This warranty applies to products purchased and used in the U.S. This is the
only express warranty for this product and is in lieu of any other warranty.
This product is warranted to be free from defects in material and workmanship
for a period of one (1) year from the date of original purchase, except as noted
below. During this period, we will repair or replace this product at our option.
This warranty extends only to the original consumer purchaser and does not
cover a defect resulting from abuse, misuse, neglect including failure to clean
product regularly in accordance with manufacturer's instructions, use for
commercial purposes, or any use not in conformity with the printed directions.
This warranty is provided by Galanz-Zhongshan Galanz Consumer Electric
Appliances Co.,Ltd.
We exclude all claims for special, incidental, and consequential damages caused
by breach of express or implied warranty. All liability is limited to the amount
of the purchase price. Every implied warranty, including any statutory
warranty of merchantability or fitness for a particular purpose, is
disclaimed except to the extent prohibited by law, in which case such
warranty is limited to the duration of this written warranty. This
warranty gives you specific legal rights. You may have other legal rights that
vary depending on where you live. Some states do not allow limitations on
implied warranties or special, incidental, or consequential damages, so the
foregoing limitations may not apply to you.
If you have a claim under this warranty, please call our CUSTOMER SERVICE
NUMBER:
1-855-666-4477.
For faster service please have model number and
serial number ready for operator to assist you.
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