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Before Calling for Service
Check for yourself
Type of Complaint
1.
Refrigerator does
not work.
2.
Refrigerator
start,
attempts to
but
does not operate.
3.
Refrigerator compartment
- Low Cooling
4.
Formation of water
drops on exterior
of refrigerator.
5.
Refrigerator Compart-
ment — Overcooling
6.
Smell
7.
Difficulty in formation
of ice and ice-cream.
8.
Noise
9.
Bulb does not glow
Probable Cause
Remedy
House fuse blown
Call an electrician and get it corrected.
Power Supply Off.
Check that the refrigerator main supply plug is connected to the wall socket and
that the supply is on. Check that the fuse is intact in he supply line.
Stabilizer not working
Please plug power cord of refrigerator directly in the wall socket and then check,
properly
if it works then get the stabilizer checked by Stabiizer Repairing Centre.
Low Voltage.
Install a line-correcting transformer in the mains, or a Voltage Stabilizer.
Restriction of cold
Provide space in between the dishes. If the shelves are covered with cloth or
air circulation.
polythene, remove it.
Improper thermostat
Set the Refrigerator Temp. Control Knob to colder (Max 5 ~7) position.
setting of Freezer
Freezer Temp. Control Knob to be adjusted accordingly. At position 9 Freezer
Temp. Control /
will be coldest.
Refrigerator Temp.
Control.
Entry of hot air.
Opening and closing of the doors too often will result in hot air from outside rushing
into the refrigerator causing the temperature to go up. Reduce the frequency of
opening of the doors.
Avoid storing hot foods in the refrigerator, cool them to room temperature before
Storing hot foods.
placing them inside the refrigerator.
High humidity during
During the monsoon, when the humidity in the atmosphere reaches around 90%
monsoon season.
water droplets may form around the sides of the refrigerator cabinet, especially the
top portion. This moisture should be wiped off periodically. Contact our serviceman
to check the door seal or proper and uniform contact with the cabinet.
Incorrect setting of
Lower the setting (1~3) of Refrigerator Temp. Control Knob to make the Refrigerator
Refrigerator Temp.
Compartment warmer.
Control Knob.
Improper covering
Wrap and cover food stuffs properly. Place caps on bottles and other liquid stores.
and wrapping of food.
Incorrect setting
For faster Ice & Ice-cream formation adjust the Freezer Temp. Control Knob to
of Freezer Temp.
position 9.
Control Knob.
Bowls used
Use Ice trays for ice making
Normal cut-of/ cut-in
Whenever refrigerator starts & stop there is noise of Thermostat cut-off/ cut-in &
noise
Compressor start/stop. This is a normal phenomenon.
Bulb fused
Bulb is not covered under warranty LG Service Engineer will replace this on
cost basis.
14
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