Motorola MBP669CONNECT User Manual page 41

Connectivity I get a message: We
Issues are having problems
accessing your
Camera. This could be
due to the lack of an
internet connection.
Please wait and try
again later.
Connectivity Even though I am
Issues accessing my Camera
from the same Wi-Fi
network, I still find my
Camera is shown as
remote. I can only
access it for 5 minutes
at a time.
Connectivity I am not able to access
Issues my Camera.
Features The sound alert setting
threshold is not right.
Features How many users can
access the Camera at
one time?
Help
1. Please try again in a few minutes.
This could be because of any
issue with your internet
connection.
2. If the problem remains, please
restart your Camera to check if
this fixes the problem.
3. Please restart your Wireless
Router.
Please check your wireless router
settings. For example, for Buffalo
®
brand routers there is an option called
Wireless Isolation. Please disable this
option.
Please check if the Camera is within
®
Wi-Fi range. If the LED on your
Camera is flashing slowly, please try to
move the Camera closer to the router for
®
better Wi-Fi connectivity and try again.
You can Adjust Sound Sensitivity to
trigger notifications under Camera
Setting menu.
If you are accessing in Local Mode,
two users are supported, after two
users all streaming will go through the
remote server. This allows for
unlimited user access to a single
Camera at one time.
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