Clean The Platen Roller - Honeywell PC43K User Manual

4. Pull out the cleaning card and raise the printhead.
5. Wait for approximately 30 seconds to allow the cleaning fluid to dissolve the
6. Repeat steps 3 through 5 if necessary.
7. If necessary, clean residue from the platen roller or tear bar with a cotton swab
8. Once the parts are dry, replace the media in the printer. Close the printer lid,
The printhead can be replaced with a new one if it wears out due to continuous
print operation. Make sure to restart the kiosk after replacing with the new
printhead. For more information on how to replace the printhead, refer to PC43d
User guide.

Clean the Platen Roller

Follow this procedure to remove, clean, and replace the platen roller as part of
standard maintenance for the kiosk. Honeywell recommends that you check the
platen roller for debris and clean it each time you replace the media.
1. Turn the kiosk off and disconnect the kiosk from power.
2. Push the swing arms to the rear of the kiosk.
3. Pull one or both of the printer latches, pull the swing arms forward and lift the
4. Remove the installed media.
5. Press the roller latches apart and tilt them up.
PC43K User Guide
residue.
moistened with isopropyl alcohol.
reconnect, and turn on the kiosk.
printer lid.
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