Causes And Remedies For User Error Codes - Canon iR1200 Series Service Manual

CHAPTER 7 TROUBLESHOOTING

4.5.5 Causes and Remedies for User Error Codes

The causes and remedies for individual user error codes are as follows:
#001 [TX] Document has jammed
Cause: The original is trapped in the feeder
Remedy: Remove the document, and try again.
Cause: The original is not of a standard size or thickness.
Remedy: 1. Make a copy on A4/LTR paper in book mode, and transmit the output.
2. If the original is too thin or too small, transmit it in book mode.
Cause: Internal Fault
Remedy: 1. Check the connection of the DS sensor (original sensor), DES sensor (registra-
2. Check the following to see if they operate normally: DS sensor (original sen-
3. Replace the DS sensor (original sensor) and the DES sensor (registration sen-
4. Check the connection between the ADF motor and the image processor PCB.
5. Make copies to find out if the ADF motor is operating normally.
6. Replace the image processor PCB.
#003 [TX/RX] Document is too long, or page time-over
Cause: The length of a single page is too long.
Remedy: Make copies in book mode, and transmit the original in several divisions.
Cause: The data of a single page is too large, exceeding the time allowed for transmis-
sion.
Remedy: 1. Decrease the reading resolution when transmitting.
2. If the original is too long and, thus, results in a large amount of data, make cop-
3. If halftone transmission is used, the original is of a default size, and the data is
Cause: The data of a single page is too large, exceeding the time allowed for reception.
Remedy: 1. Ask the operator of the other party to decrease the reading resolution and trans-
2. Ask the operator of the other party to divide the original and transmit.
3. Increase the setting of the page timer.
4. Ask the operator of the other party to find out the cause.
Cause: An internal mechanism is faulty.
Remedy: 1. Check the connection of the DES sensor (registration sensor) and image proces-
2. Check the following to see if they operate normally: DES senor (registration
3. Replace the DES sensor (registration sensor).
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COPYRIGHT © 2002 CANON INC.
tion sensor), and image processor PCB.
sor), DES senor (registration sensor). (See 6.1 of Chapter 7.)
sor).
ies in book mode, and transmit the original in several divisions.
too large, increase the setting of the page timer.
mit.
sor PCB.
sensor). (See 6.1 of Chapter 7.)
2000 2000 2000 2000 CANON iR1200/iR1300 Series REV. 0 AUG. 2002