Call Detail Report Manager - Siemens HiPath 1100 Series Programming Manual

Call Detail Report Manager

Step by Step
102
Call Detail Report Manager
For control purposes, the HiPath 1100 issues call detail
reports that contain information about calls received
and calls made. This information can be sent to a PC or
printer via serial interface connection. To generate
reports that can help control costs, the Call Detail
Report feature must be installed on the PC.
To provide accurate call details, you must update
the system's
( page 81).
The following information is recorded:
• Current date (Date)
• End of the call (Time)
• External line used (Ln)
Note: Example of the (Ln) field content for ticketing:
External line
801
802
• Extension (Ext)
Some specific types of access will be displayed in this
field, indicated by the following numbers:
Access
Sensor - Outgoing call
Data Link - Outgoing or incoming data
call for system administration
DISA - Incoming call
Fax/DID - Incoming call
• COS Changeover (WCOS)
• Ring duration (Ring)
• Call duration (Duration)
• Dialed number (Number)
To maintain confidentiality, the last four digits of the
number can be replaced with a "?."
time and date
(Ln) Field
00
01
information
(Ext)
Field
9101
9201
9301
9401