Related Manuals for Guardian Telecom ACR-11-V
Summary of Contents for Guardian Telecom ACR-11-V
- Page 1 VoIP Handset Telephones Setup & Configuration P007402 Rev H 171110 11/14/2017 11:32 AM Ph: 403.258.3100 \ email:info@guardiantelecom.com \ www.guardiantelecom.com...
- Page 2 © 2017, Guardian Telecom, ALL RIGHTS RESERVED. This manual and related material is the copyrighted property of Guardian Telecom No part of this manual or related materials may be reproduced or transmitted, in any form or by any means (except for internal use by licensed customers), without prior...
- Page 3 VoIP Telephones Setup & Configuration IMPORTANT Installation Step It is important to register this VoIP product with Guardian Telecom to ensure it has the most current version of software and to receive notification of software updates. Registering Your VoIP Product To register your VoIP product send an email to info@guardiantelecom.com.
- Page 4 Guardian Telecom VoIP Telephones Setup & Configuration Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Install in accordance with the manufacturer's instructions. 6. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
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Page 5: Table Of Contents
Guardian Telecom VoIP Telephones Setup & Configuration Table of Contents Typical System Installation ..................7 Operation ........................7 Supported Protocols ....................7 Supported SIP Servers ....................7 Features ........................8 Models ........................8 Getting Started ......................10 RESET Switch ......................10 Configure the Telephone Parameters ............... - Page 6 Guardian Telecom VoIP Telephones Setup & Configuration Tables Table 1 - Factory Default Settings ..................10 Table 2 - Telephone Web Page Navigation ............... 11 Table 3 - Home Page Overview ..................13 Table 4 - Device Configuration Parameters ..............16 Table 5 - Network Configuration Parameters ..............
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Page 7: Typical System Installation
Guardian Telecom VoIP Telephones Setup & Configuration Typical System Installation The Voice-over-IP (VoIP) Telephone is a Power-over-Ethernet (PoE 802.3af) and Voice-over-IP (VoIP) two-way communications device that easily connects into existing local area networks (LANs) with a single cable connection. The telephone is compatible with most SIP-based IP PBX servers that comply with SIP RFC 3261. -
Page 8: Features
Guardian Telecom VoIP Telephones Setup & Configuration Features Standard Features on All Models • PoE 802.3af enabled (Power-over-Ethernet) or alternate power source. • Control Relay – network configurable auxiliary relay. • Compatible with most SIP-based IP-PBX servers that comply with SIP RFC 3261. - Page 9 Guardian Telecom VoIP Telephones Setup & Configuration Hazardous Area VoIP Telephones Description Model Part No. Hazardous Area Desktop Ringdown VoIP Telephone with Coil Cord DTR-51-V-H P3048 DTR-61-V-H P3049 Hazardous Area Desktop Ringdown VoIP Telephone with Armored Cord Hazardous Area Desk Top Keypad VoIP Telephone with Coil Cord...
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Page 10: Getting Started
Guardian Telecom VoIP Telephones Setup & Configuration Getting Started The Installation manual for the telephone provides information on installing and connecting the device to the server. This manual describes the steps required to customize the telephone to suit the individual's preferences. -
Page 11: Telephone Web
Guardian Telecom VoIP Telephones Setup & Configuration 9.1. Telephone Web Page Navigation Table 2Table 2 shows the navigation buttons that you will see on every Telephone web page. Web Page Item Description Link to the Home page. Link to the Device Configuration page. -
Page 12: Log In To The Configuration Home Page
Guardian Telecom VoIP Telephones Setup & Configuration 9.2. Log in to the Configuration Home Page 1. Open your browser to the Telephone's IP address. If you do not know the IP address, you can use the “Discovery Utility" to detect all VoIP devices on the network. When opened the Discovery Utility scans the network for VoIP devices, specifically Guardian VoIP devices. -
Page 13: Table 3 - Home Page Overview
Guardian Telecom VoIP Telephones Setup & Configuration Web Page Item Description Device Settings Device Name: Change the device name as required. Change Username: Type in this field to change the username. Change Password: Type in this field to change the password. -
Page 14: Configure The Device Parameters
Guardian Telecom VoIP Telephones Setup & Configuration 9.3. Configure the Device Parameters Click the Device Configuration button to open the Device Configuration page. (See Figure 4). Figure 4 - Device Configuration Page 2. On the Device Configuration page, you may enter values for the parameters indicated in Table 4. - Page 15 Guardian Telecom VoIP Telephones Setup & Configuration Web Page Item Description The volume settings describe the volume set on reboot. The user can change the Volume Settings volume by using the up and down arrows, but this change is temporary and the volume will be reset when the device is rebooted.
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Page 16: Table 4 - Device Configuration Parameters
Guardian Telecom VoIP Telephones Setup & Configuration Current Time Current Time in 24 hour format Allows you to input the current time manually. (6 character limit) (HHMMSS): Current Date (MMDDYY): Allows you to input the current date manually. (6 character limit) Set Clock Clicking on this button will immediately set the clock format. -
Page 17: Configure The Network Parameters
Guardian Telecom VoIP Telephones Setup & Configuration 9.4. Configure the Network Parameters 1. Click the Networking button to open the Network Configuration page (See Figure 5). Figure 5 - Network Configuration Page On the Network Configuration page, enter values for the parameters indicated in Table 5. -
Page 18: Table 5 - Network Configuration Parameters
Guardian Telecom VoIP Telephones Setup & Configuration Web Page Item Description Stored Network Settings Shows the settings stored in non-volatile memory. Select either DHCP IP Addressing or Static Addressing by marking the appropriate radio button. DHCP Addressing mode is enabled on default and the... -
Page 19: Configure The Sip Parameters
Guardian Telecom VoIP Telephones Setup & Configuration 9.5. Configure the SIP Parameters 1. Click SIP Config to open the SIP Configuration page (See Figure 6). Note: Guardian VoIP telephones are compatible with most SIP servers. Figure 6 - SIP Configuration Page 2. - Page 20 Guardian Telecom VoIP Telephones Setup & Configuration Web Page Item Description When this option is enabled, the device will initialize the SIP engine Enable SIP Operation: and try to register with a SIP server or listen for incoming SIP connections.
- Page 21 Guardian Telecom VoIP Telephones Setup & Configuration Specify the Authenticate Password for the second backup SIP Backup SIP Auth Password 2: server. This parameter is required for SIP registration authentication. Enter up to 64 alphanumeric characters. The Remote SIP Port is the port number the device will use as the destination port when sending SIP messages.
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Page 22: Table 6 - Sip Configuration Parameters
Guardian Telecom VoIP Telephones Setup & Configuration The Outbound Proxy Port is port number used as the destination port when sending SIP messages to the outbound proxy for the Outbound Proxy Port: Nightringer extension. A value of 0 will default to 5060. The supported range is 0- 65536. -
Page 23: Configure The Audio Parameters
Guardian Telecom VoIP Telephones Setup & Configuration 9.6. Configure the Audio Parameters 1. Click Audio Config to open the Audio Configuration page (See Figure 7). Figure 7 - Audio Configuration Page Page 23... -
Page 24: Table 7 - Audio Configuration Parameters
Guardian Telecom VoIP Telephones Setup & Configuration The Audio Configuration page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the Telephone. 2. On the Audio Configuration page, enter values for the parameters indicated in Table 7. -
Page 25: User-Created Audio Files
Guardian Telecom VoIP Telephones Setup & Configuration 9.6.1. User-created Audio Files User created audio files should be saved in the following format: RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono, 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figures 8 through Figure 10. -
Page 26: Figure 10 - Wav (Microsoft) Signed 16 Bit Pcm
Guardian Telecom VoIP Telephones Setup & Configuration When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 10 - WAV (Microsoft) signed 16 bit PCM Page 26... -
Page 27: Configure The Event Parameters
Guardian Telecom VoIP Telephones Setup & Configuration 9.7. Configure the Event Parameters Click the Event Config button to open the Event Configuration page (See Figure 11). The Event Configuration page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. - Page 28 Guardian Telecom VoIP Telephones Setup & Configuration Web Page Item Description Enable Event When this option is selected the device will initialize the event generation engine. This mechanism Generation: can be used to send xml formatted http POST packets to an external server in response to triggers in the operation of the device.
- Page 29 Guardian Telecom VoIP Telephones Setup & Configuration Enable Relay When this option is enabled an event will be sent to the remote server when the relay is activated. Activated Events: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
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Page 30: Table 8 - Event Configuration
Guardian Telecom VoIP Telephones Setup & Configuration Enable Sensor When this option is enabled an event will be generated when a change is seen on the one of the Events: opto-isolated input lines. POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0... -
Page 31: Configure The Autoprovisioning Parameters
Guardian Telecom VoIP Telephones Setup & Configuration 9.8. Configure the Autoprovisioning Parameters Every phone that needs auto-provisioning has to have its auto-provisioning file set up. The auto-provisioning of a HDE-VoIP phone is done as follows: 1. Create an auto-provision template of the phone. -
Page 32: Table 9 - Autoprovisioning Configuration Parameters
Guardian Telecom VoIP Telephones Setup & Configuration Web Page Item Description Autoprovisioning Disable Autoprovisioning: When this option is enabled, the device will try to fetch an autoprovisioning file from a remote server. Autoprovisioning Server: Enter the IPv4 address of the provisioning server in dotted decimal notation. -
Page 33: Updating Firmware
Guardian Telecom VoIP Telephones Setup & Configuration 9.9. Updating Firmware Figure 13 - Update Firmware Page Web Page Item Description File Upload Firmware Version: Shows the current firmware version. Please specify a file Select a firmware file on your system to load to the device. -
Page 34: Setting Up A Tftp Server
Guardian Telecom VoIP Telephones Setup & Configuration 10. Setting up a TFTP Server Autoprovisioning requires a TFTP server for hosting the configuration file. 10.1. In a LINUX Environment To set up a TFTP server on LINUX: 1. Create a directory dedicated to the TFTP server, and move the files to be uploaded to that directory. -
Page 35: Frequently Asked Questions
5. For additional support or answers to questions not covered on this page, who should I contact? Contact Guardian Telecom VoIP Technical Support. 6. When dialling the three-digit DTMF tone on the IP phone, I can hear the DTMF-tones coming out of the speaker of the VoIP device but there is no relay action. - Page 36 PCM." 11. On the V2 products, what happens during a firmware upload if the process gets corrupted? To guard against failed firmware upgrades, units shipped from Guardian Telecom with V.0.0.29 feature a built-in "fail safe" mechanism. The Device will store the "TFTP Server IP" and "New Filename" entered on the "Update Firmware" web page.
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Page 37: Product Specifications
Guardian Telecom VoIP Telephones Setup & Configuration Pantel, Cisco, or Linksys PoE endpoints all work on the Dell Powerconnect 3524P. A user tried hard coding the switch speed/duplex and tried four different Dell Powerconnect 3524P switches. --- Check to make sure the Dell Powerconnect 3524P has flow control enabled on the port for the Guardian device to power up properly. -
Page 38: Appendix A Time Zone Settings
Guardian Telecom VoIP Telephones Setup & Configuration 13. Appendix A Time Zone Settings posix time zone string tells the internal date and time utilities how to handle daylight savings time for different time zones. Shown below are some common strings. - Page 39 Guardian Telecom VoIP Telephones Setup & Configuration Time Zone Identifier user-definable three or four character time zone identifier (such as PST, EDT, 1ST, MUT, etc) is needed at the beginning of the posix time zone string to properly set the time.
- Page 40 Guardian Telecom Toll-free 1-800-363-8010 Phone (403) 258-3100 Fax. (403) 253-4967 www.guardiantelecom.com E-mail: sales@guardiantelecom.com (Click to open message box) CONNECTED. PROTECTED. © Guardian Telecom 2017...
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