Troubleshooting; Assistance Or - Whirlpool SF31OBEG Use & Care Manual

TROUBESHOUIINC
Most cooking problems often are caused by little things you can find and fix without tools of any
kind. Check the lists below and on the next page before calling for assistance or service. If you still
need help, see "Requesting Assistance or Service" on page 26.
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PROBLEM CAUSE
Nothing works
0 The range is not plugged into a properly grounded outlet (120~ polarized).
0 The range is not properly connected to the gas supply. Contact an
authorized service technician to reconnect the range to the gas supply.
(See the Installation Instructions.)
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You have blown a household fuse or tripped a circuit breaker.
PROBLEM CAUSE
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The oven does not work 0 You have not turned the oven temperature control knob to a temperature
setting. (See "Adjusting the oven temperature control" section.)
0 The main or regulator gas shutoff valve is in the off position. (See the
Installation Instructions.)
The burner fails to light 0 The ignitor is broken. Contact an authorized service technician to replace it.
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0 You have blown a household fuse or tripped a circuit breaker.
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' The burner flames lift 0 The air/gas mixture is incorrect. Contact an authorized service technician
;
; away from the ports, are to check the air/gas mixture or see the Installation Instructions.
: yellow, or are noisy
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PROBLEM CAUSE
The burner fails to light 0 The control knob is not set correctly. Push in the control knobs before
turning them. Make sure the control knob is turned to the Light position.
(See page 6.)
0 You have blown a household fuse or tripped a circuit breaker.
0 The burner ports may be clogged. Clean them with a straight pin. (See
page 20.)
The burner flames are
0 The burner ports may be clogged. Clean them with a straight pin. (See
uneven
page 20.)
0 The burner caps may not be positioned properly. (See page 20.)
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The burner flames lift off
0 The burner needs cleaning. (See pages 19 and 20.)
the ports, are yellow, or
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The air/gas mixture is incorrect. Contact an authorized service technician to
are noisy when turned off
check the air/gas mixture or see the Installation Instructions.
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The burner makes a
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The burner is wet from washing. Let it dry.
popping noise when on