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Before Calling for Service
Type of Complaint
1.
Refrigerator does
not work.
2.
Refrigerator
attempts to start,
but does not operate.
Refrigerator contents
3.
not cooling and
Difficulty in formation
of ice and ice-cream.
4.
Formation of water
drops on exterior
of refrigerator.
5.
Formation of droplets
on the underside of
the Chiller tray.
6.
Smell and odour.
7.
Noise
8.
Noise from Freezer
Probable Cause
Thermostat switch
in ' OFF' position.
Power Supply Off.
Stabilizer not working
properly
Low Voltage.
Defrosting over due
Restriction of cold
air circulation.
Improper thermostat
control selection.
Storing hot foods.
High humidity
during monsoon
season.
Hot and humid
climate.
Improper covering
and wrapping of food.
Normal cut-of/ cut-in
noise
Hissing noise from
Freezer
Remedy
Check that the thermostat knob is on 'Normal' (No.4) position
and not in off position.
Check that the refrigerator main supply plug is connected
to the wall socket and that the supply is on. Check that the
fuse is intact in the supply line.
Please plug power cord of refrigerator directly in the wall
socket and then check, if it works then get the stabilizer
checked by Stabiizer Repairing Centre.
Install a line-correcting transformer in the mains, or a
Voltage Stabilizer.
Defrost the refrigerator.
Provide space in between the dishes. If the shelves are
covered with cloth or polythene, remove it.
If the refrigerator is required to give a low temperature turn
the thermostat knob towards colder (No.7) position.
Avoid storing hot foods in the refrigerator, cool them to
room temperature before placing them inside the refrigerator.
During the monsoon, when the humidity in the atmosphere
reaches around 90% water droplets may form around the
sides of the refrigerator cabinet, especially the top portion.
This moisture should be wiped off periodically. Contact our
serviceman to check the door seal or proper and uniform
contact with the cabinet.
In hot and humid weather the moist air rushes inside whenever
the refrigerator door is opened. This results in excess frosting
on the Evaporator and condensation on the Chiller tray bottom.
Avoid too frequent door openings.
Wrap and cover food stuffs properly. Place caps on bottles
and other liquid stores. If the smell persists, defrost the
refrigerator, remove all foodstuffs, clean the refrigerator
thoroughly and wipe it dry before restarting.
Whenever refrigerator starts & stop there is noise of
Thermostat cut-off/ cut-in & Compressor start/stop. This
is a normal phenomenon.
This is normal gas expansion noise
9
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