Bottom Led: Power Status; In Case Of Difficulty - 3D Systems VIDAR AdvantagePRO Series User Manual

Bottom LED: Power Status

LED state
Solid green
Fast flashing green
Fast flashing green
Off

In Case of Difficulty

Symptom
Can't turn digitizer on or off. Can't
find power switch.
Streaks in image
Bottom LED (power status) is off.
19196-001 Rev. D
Digitizer condition Corrective action
Ready
ERROR: DSP not
communicating
ERROR: unknown
ballast
ERROR
How to use this section:
1. Look through the left columns to find a description of the problem you are having.
2. Follow the instructions (in order) in the "Corrective action" column. If the one
corrective action doesn't solve the problem, then carry out the next corrective action.
3. When the instruction is "Get qualified technical help," then:
a. Contact your system integration specialist (the company or person that installed
your VIDAR film digitizer).
b. If your system integration specialist isn't available, then contact VIDAR Customer
Support (medtech@3dsystems.com). Please record system information and
digitizer serial number before calling, and have it available when calling.
Tip: Check www.filmdigitizer.com for current troubleshooting
information, tools and software updates.
VIDAR Advantage Series User's Guide
None.
Get qualified technical help (see "In case of
difficulty," later in this chapter).
Get qualified technical help (see "In case of
difficulty," later in this chapter).
1. Make certain power is supplied to the digitizer,
and that the digitizer power switch is on.
2. If problem persists, get qualified technical help
(see "In case of difficulty," later in this chapter).
Corrective action
The on/off switch is located on the rear of the digitizer
body. Look at the digitizer from the rear to see the
switch.
Clean lamp diffuser (see "Cleaning the diffuser" in the
"Cleaning and maintaining" chapter, earlier in this
manual).
Ensure wall outlet is providing AC power: obtain
another electrical device known to be working, and plug
it into that AC wall outlet.
 If other device doesn't work, AC power is not
available at that wall outlet. Get help from building
services.
 If other device does work, AC power is available
from that outlet.
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