Zanussi ZWT 71401 WA User Manual page 20

Problem
The appliance does not
drain the water.
The spin phase does not
operate or the washing cy-
cle lasts longer than usual-
ly.
There is water on the floor.
You cannot open the appli-
ance door.
The appliance makes an
unusual noise.
The washing results are
not satisfactory.
You cannot set an option.
The machine does not dry
or does not dry properly:
The laundry is full of differ-
ent coloured fluff:
20
• Make sure that the sink spigot is not clogged.
• Make sure that the drain hose has no kinks or bends.
• Make sure that the drain filter is not clogged. Clean the filter, if nec-
essary. Refer to 'Care and cleaning'.
• Make sure that the connection of the drain hose is correct.
• Set the drain programme if you set a programme without drain
phase.
• Set the drain programme if you set an option which ends with water
in the tub.
• Set the spin programme.
• Make sure that the drain filter is not clogged. Clean the filter, if nec-
essary. Refer to 'Care and cleaning'.
• Adjust manually the items in the tub and start the spin phase again.
This problem may be caused by balance problems.
• Make sure that the couplings of the water hoses are tight and there
is not water leakages.
• Make sure that the drain hose have no damages.
• Make sure you use the correct detergent and the correct quantity of
it.
• Make sure you have replaced the emergency emptying cap into the
filter
• Make sure you have properly screwed the filter in after cleaning.
• Make sure that the washing programme is finished.
• Set the drain or the spin programme if there is water in the drum.
• Make sure the levelling of the appliance is correct. Refer to 'Installa-
tion'.
• Make sure that the packaging and/or the transit bolts are removed.
Refer to 'Installation'.
• Add more laundry in the drum. The load may be too small.
• Increase the detergent quantity or use a different detergent.
• Use special products to remove the stubborn stains before you
wash the laundry.
• Make sure that you set the correct temperature.
• Decrease the laundry load.
• Make sure that you press only the wanted button(s).
• Make sure that you have set a suitable drying programme for your
laundry.
• Make sure that you set the correct the drying time or dryness de-
gree.
• Make sure that the water tap is not turned on.
• the drain filter is not clogged.
• Make sure you have not overloaded the appliance.
The fabrics washed in the previous cycle released fluff of a different
colour.
• Clean the clothes with a fluff remover
• The drying phase helps to eliminate some fluff.
In case of an excessive amount of fluff in the drum, refer to section
«FLUFF IN THE FABRICS».
Possible solution