Removal and replacement procedures for
Customer Self-Repair parts
This chapter provides removal and replacement procedures for Customer Self-Repair parts.
The Customer Self-Repair program is not available in all locations. Installing a part that is not
supported by the Customer Self-Repair program can void your warranty. Check your warranty to determine
whether Customer Self-Repair is supported in your location.
Component replacement procedures
To remove and replace computer components, use these procedures.
Details about your computer, including model, serial number, product key, and length of warranty,
are on the service tag at the bottom of your computer.
HP continually improves and changes product parts. For complete and current information about
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
You must remove, replace, or loosen as many as 8 screws when you service Customer Self-Repair parts. Make
special note of each screw size and location during removal and replacement.
Preparation for disassembly
To prepare to disassemble the computer, use these steps.
Removal and replacement procedures preliminary requirements on page 28
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
Disconnect the power from the computer by unplugging the power cord from the computer.
Disconnect all external devices from the computer.
To remove the bottom cover, use this procedure and illustration.
Bottom cover description and part number
Before removing the bottom cover, prepare the computer for disassembly
Remove the bottom cover:
Loosen the five captive Phillips screws that secure the bottom cover to the computer.
for initial safety procedures.
Spare part number
(Preparation for disassembly