If You Need Service Or Assistance; I, Before Calling For Assistance; If You Need Assistance; If You Need Service - Whirlpool EH18EFX Use & Care Manual

If you need service or assistance, we suggest
you follow these four steps:
1. Before calling for assistance...
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If sewice IS to be- Interrupted 24 hours or less, keep
the freezer closed Most food will stay frozen
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If service IS to be interrupted longer than 24 hours,
tl<
1.
2.
3.
this
Remove all UI lfroren food and store in a frozerl
food locker. OR...
Place 2 lbs (0 9 kg) of dry Ice in freezer for every
cu fl of freezer space This WIII keep frozen foods
for 2 to 4 days Wear gloves to protect your hands
from dry Ice burns
If neither fooa locker storage or dry ice IS
avail
able, use or can perlshable food at once
Performance problems often result from little things
you con find and frx yourself without tools of any kind
It the electricity goes off:
Learn how long the power ~111 be off by callrng the
power company.
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The iength of time food
WIII
stay frozen depends on
several factors. For Instance. a full freezer will reman
cold longer thar a freezer partially frlled. And o
freezer full of meat will stay cold longer than a
freezer filled with baked goods Also, if the food still
contains Ice crystals, it may be safely refrozer. al-
though the qualrtv and flavor may be affected Use
this
food as soon as convenient If the condttron of
the food IS poor '-Jr IS In any way questronable. It
IS
dse to dispose
G+
it
If your freezer stops running:
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IS the power supply cord plugged Into a live crrcurt
with the proper voltage? [See page 4 )
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hove you checked your home's moin fuses or circuit
breaker box7
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Is the Temperature Control turned ON7
If the motor seems to run too long:
1. if large amounts of unfrozen food hove been put
nto the freezer, the motor will run longer
2. ,In ho? summer c!ays or If the room IS hot, the motor
ir~~li rur longer I! provide the
correct amount
of
crooling
if the freezer feels warm:
During normal operating condrtrons the freezer
-ransfers heat removed from food packages and air
c;pace to the out&e room air The freezer cabinet
'nay feel swarm
If frost builds up on the trim strip around top of
cabinet:
1. Check the fit of rhe IId to make sure It
IS
sealrng
(With the Iid closed, press down firmly on the edges
.>r at the center of the Iid This pressure will cause
the flexible Ird tc fit flat against the cabinet and
seal
2. Do not open or close the lrd by grasping a corner
Use the handle
2. If you need assistance*...
Call Whirlpool COOL-LINE@service assistance
telephone number. Dial free from:
Continental U.S. . . . . . . . . . . . . . (800) 253-1301
Michigan . . . . . . . . . . . . . . . . , . . . (800) 632-2243
Alaska & Hawaii . . . . . . . . , . . . (800) 253-1121
and talk with one of our trained Consultants. The Con-
sultant con Instruct you in how to obtain satisfactory
operation from your appliance or, if service ts neces-
sary, recommend a qualified service company in
your area
3.
If you need service*...
Whirlpool has a na-
tionwide network of
franchised TECH-CARE@
Service Companies.
TECH-CARE service
technicians ore trained
to fulfill the product
warranty and provide
after-warranty service,
anywhere In the United
States To locate TECH-
CARE service in your area, call our COOL-LINE servrce
assistance telephone number [see Step 2) or look In
your telephone directory Yellow Pages under,
APPLIANCES - HOUSEHOLD- ELECTRICAL APPLIANCES-
MAJOR-SERVICE 8 REPAIR MAJOR - REPAIRING 8 PARTS
OR
WrIHLP!JOL APPLIANCES
WHIRLPOOL APPLlA'IICtb
FRANCHISED TECH CARF SERVICE
FRANCHISED TICH CARE SERVICE
jEh'\ /f 'I; c '0 i11!4.V/b..4
SK/ii /( 6 C Ollil-\.\lF \
XYL SERVICE CO
kYZ SEHVICE CO
Ii., Mdpl?
'is 9599 173 Mdllle 999 9999
OR
WASHING MACHINES. DRYERS
8 IRONERS-SERVICING
WHIRLI'OOL APPLIANCES
FRANCHISE0 TECH CARE SERVlCt
4. If you have a problem*...
Call our COOL-LINE sewice assistance telephone
number [see Step 2) and talk with one of our Consul-
tants, or if you prefer, write to,
Mr Robert Stanley
Drvisron Vice President
Whrrlpool Corporation
2000 US33. North
Benton Harbor, Ml 49022
'If you must call or write, please provide model
number, serial number, dote of purchase, and a com-
plete description of the problem This information IS
needed in order to better respond to your request for
assistance.