Requesting Assistance Or Service - Whirlpool 900 Series Use And Care Manual

Requesting Assistance or
Service
Before calling for assistance or service, please check the "Troubleshooting" section. It may
save you the cost of a service call. If you still need help, follow the instructions below.
If you need assistance or service in the
U.S.A.:
1. If you need assistance
Call the Whirlpool Consumer Assistance
Center telephone number.
Dial toll-free from anywhere
in the U.S.A.:
1-800-253-1301
and talk with one of our trained
consultants. The consultant can instruct you
in how to obtain satisfactory operation from
your appliance or, if service is necessary,
recommend a qualified service company in
your area.
If you prefer, write to:
Whirlpool Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in
your correspondence.
2. If you need service
Whirlpool has a nationwide network of
authorized Whirlpool service
companies. Whirlpool service
technicians are trained to fulfill
the product warranty and
provide after-warranty service,
anywhere in the United States. To locate the
authorized Whirlpool service company in
your area, call our Consumer Assistance
Center telephone number (see Step 1) or
look in your telephone directory Yellow
Pages under:
•APPLIANCE-HOUSEHOLD-
MAJOR, SERVICE & REPAIR
- See: Whirlpool Appliances or
Authorized Whirlpool Service
( Example: XYZ Service Co.)
28
† ...
† ...
• WASHING MACHINES &
DRYERS, SERVICE & REPAIR
- See: Whirlpool Appliances or
Authorized Whirlpool Service
( Example: XYZ Service Co.)
3. If you need FSP*
replacement parts ...
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this
symbol of quality whenever you need a
replacement part for your WHIRLPOOL*
appliance. FSP replacement parts will fit
right and work right, because they are made
to the same exacting specifications used to
build every new WHIRLPOOL appliance.
To locate FSP replacement parts in your
area, refer to Step 2 or call the Whirlpool
Consumer Assistance Center number in
Step 1.
†
When asking for help or service:
Please provide a detailed description
of the problem, your appliance's
complete model and serial numbers,
and the purchase date. (See the "A
Note to You" section.) This information
will help us respond properly to your
request.