Repair - Mitsubishi Electric KD Series User Manual

1-5 REPAIR

1-5-1 Repair method
Your sole remedy shall be repair or replacement of this product (Contact Image Sensor),
provided that the defective product is returned to our factory and analyzed by Mitsubishi
Electric.
When you return this product (Contact Image Sensor) to Mitsubishi Electric, this product
should be protected by more than triple bubble wrap and be put it on suitable case.
Notwithstanding above, depending on circumstances of the discontinuity of material
procurement and facility etc, repair of this product may not be available. In that case, such
request is handled as an upgrade or repair into other equivalent products.
1-5-2 Request of repair
If you need to return this product for Repair, you must contact the agency who sold you this
product. Do not return your product to Mitsubishi Electric without prior authorization. The
shipment cost to return this product shall be borne by sending party.
1-5-3 Repair period
This product would be repaired for 1 year after the final production of this product, provided
that Mitsubishi Electric would be able to maintain production equipment or tools and procure
the necessary materials for the repair. The prior announcement of the discontinuation of this
product will be announced through the agency who sold you this product, or through our
website.
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