Requesting Assistance or Service
For service in the U.S.
1. If you need assistance*
. . .
Call our Consumer
Dial toll free from any-
where in the U.S.A.:
and talk with one of our trained consultants.
consultant can instruct you in how to obtain
satisfactory operation from your appliance or, if
service is necessary,
recommend a qualified
service company in your area.
2. If you need service'
. . .
We have a nationwide network of authorized
Our service technicians
trained to fulfill the product warranty and provide
service, anywhere in the United
States. To locate the authorized service company
in your area, call our Consumer Assistance
number (see Step 1) or look in
your telephone directory Yellow Pages under:
4. If you are not satisfied
with how the
. . .
Contact the Major Appliance
Program (MACAP). MACAP is a group of
consumer experts that voices
consumer views at the highest levels of the
major appliance industry.
Contact MACAP only when the dealer and
authorized servicer have failed to resolve your
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
MACAP will in turn inform us of your action.
When requesting assistance,
model number, serial number, date of pur-
chase, and a complete description of the
problem. This information is needed in order to
better respond to your request.
3. lf you need replacement
parts' . . .
To locate replacement parts in your area, refer to
Step 2 above or call our Consumer Assistance
Center number in Step 1.