Troubleshooting; Headset - Poly Savi 8240 Office User Manual

Troubleshooting

Headset

My headset is unstable.
Talk time performance is
significantly degraded even after a
full recharge.
I can't hear a dial tone in the
headset.
I hear static.
The sound is distorted.
I hear echo in the headset.
When you wear the headset, the microphone should rest as close
to your cheek as possible without touching. The microphone can
be adjusted inward by the pivoting earpiece to optimize the
position of the headset. See Position Your
Battery is wearing out. Contact us at
Make sure your headset is charged.
Make sure your headset is subscribed to base. See
Subscription.
Press the base desk phone button.
Make sure the lifter is lifting the handset high enough to operate
the hookswitch; set to a higher setting if necessary.
Adjust the configuration switch on the base until a dial tone is
heard. The default A works for most phones. See
Phone Call.
Fine tune the listening volume with the headset call control button.
See Adjust Your Headset Volume.
If the volume is still too low, adjust the desk phone listening
volume on the base. See Adjust Your Headset
Make sure there is at least 12 inches between your base and your
computer, and 6 inches between your base and your telephone. If
adjusting the distance doesn't help, your headset is going out of
range, move closer to the base. See
Lower the desk phone speaking volume and/or desk phone
listening volume on the base. For most telephones the correct
setting is position 3. See Adjust Your Headset
If your desk phone has a volume control, lower until the distortion
disappears.
If the distortion is still present, adjust the headset volume control
to lower the headset speaker volume. See
Volume.
Make sure there is 12 inches between your base and your
computer, and 6 inches between your base and your telephone.
See Position Your Base.
Lower the desk phone speaking volume and/or desk phone
listening volume on the base. For most telephones the correct
setting is position 3. See Adjust Your Headset
If the audio level is too low in this position, increase the headset
volume. See Adjust Your Headset
If your speaking volume is too low for your listener in this position,
adjust the position of the headset to make sure the microphone is
as close as possible to your mouth.
Adjust the configuration switch on the base until a dial tone is
heard. The default A works for most phones. See
Phone Call.
Headset.
plantronics.com/support .
Base
Make a Desk
Volume.
Position Your Base.
Volume.
Adjust Your Headset
Volume.
Volume.
Make a Desk
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