Related Manuals for Westell Technologies WireSpeed ADSL Modem 030-300166A iii
Summary of Contents for Westell Technologies WireSpeed ADSL Modem 030-300166A iii
- Page 1 PEED ADSL M ODEM UIDE PN 030-300166 Rev. A June, 2001 ©2001 Westell, Inc.
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Page 2: Table Of Contents
WIRESPEED MODEM USER GUIDE ... 1 ... 1 VERVIEW WebShare Benefits ... 1 Minimum System Requirements ... 1 WIRESPEED INSTALLATION ... 2 Installing on Hollow Drywall Surfaces (Optional)... 2 User Setup ... 2 Cable Connectors ... 3 LED Indicators... 5 WEBSHARE INSTALLATION UTILITIES... - Page 3 IP Address ... 29 Subnet Mask ... 29 Domain Name System (DNS) Primary ... 29 Domain Naming System (DNS) Secondary... 29 Dynamic Host Configuration Protocol (DHCP) ... 29 Static NAT... 29 LAN PC IP Address ... 30 Inactivity Timer Timeout... 30 VPI/VCI Parameters...
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Page 4: Wirespeed Modem User Guide
WIRESPEED MODEM USER GUIDE VERVIEW With over one million Westell WireSpeed (TM) modem users and valuable experience, Westell has developed our newest Westell WireSpeed ADSL Ethernet modem. Westell's WireSpeed ADSL Ethernet modem uses existing home or office phone lines to provide reliable, high speed internet access. -
Page 5: Wirespeed Installation
WIRESPEED INSTALLATION The WireSpeed operates up to 300 feet (91.4 meters) from a PC or Ethernet hub over 100-Ohm, Category 5 cable. For installation on a wall surface, follow the instructions below. If you are not installing the unit on a wall surface, skip this section. -
Page 6: Cable Connectors
The Link LED should be solid green indicating that the modem connection has been made. (See Figure 3.) During use, a pulsing yellow Activity LED indicates that data is being transmitted and received on the Ethernet interface. Proceed to “Setting Up Your WebShare Account” on page 11 to configure the software. ADSL LINE Figure 1. - Page 7 Connector Name LINE 6-pin (RJ-11) modular jack POWER 3-pin mini-DIN connector ETHERNET 8-pin (RJ-45) jack 030-300166A Table 1. WireSpeed Connectors Connector Type POTS/DSL is used to connect the telephone jack with ADSL Connects power cord Connects to PC or 10BaseT hub Table 2.
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Page 8: Led Indicators
LED Indicators The LED indicators shown in Figure 3 are used to verify the unit’s operation and status. Connections are located on the side State Solid Green POWER No Light Slow Flashing Green READY Moderate Flashing Green Solid Green Solid Red Blinking Red Alternating Red/Green No Light... -
Page 9: Webshare Installation Utilities
WEBSHARE INSTALLATION UTILITIES Running WebShare Installation Utilities Account parameters must be added to WebShare before connecting to your ISP or Corporate LAN. Use the Westell- provided WebShare Installation Utilities to simplify the setup of the following: • Selection of the Ethernet adapter (in instances where more than one Ethernet adapter exists on the PC) •... - Page 10 Read the license agreement, then click Yes if you accept the agreement. The Function Selection screen appears. Three options are available: Select the second option, Setup PC only. Note: Option 1, Download WebShare modem software, is the default and is for software upgrades only. Option 3, IP Reset utility for WebShare is used to restore modem settings to WebShare defaults.
- Page 11 The Choose Destination Location window shows the location where user documentation will be placed. (The documentation file is named Webshare_Usr_Gd.pdf.) Click Next. The Choose Adapter window appears. (Note: This screen will NOT appear if your computer has only one adapter.) Click the option button for your network adapter, then click Next.
- Page 12 10. The Setup Complete window appears. Setting changes will not take effect until the computer has been restarted. 11. Select Yes I want to restart my computer now to restart the PC. Note: Before clicking Finish, remove the Westell CD-ROM from the CD-ROM drive. This completes the basic WebShare setup process.
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Page 13: Disabling Autodial
Disabling Autodial (For Internet Explorer users.) A browser is typically set to dial into an ISP connection automatically when the browser is launched. In order to access the Internet through your “always-on” ADSL line, the autodial feature must be disabled. Dial-Up Settings Your Connection dial-up setting must be set to Never dial a connection. -
Page 14: Setting Up Your Webshare Account
SETTING UP YOUR WEBSHARE ACCOUNT The WebShare Icon This section shows you how to set up your initial WebShare account. The installation program will also place a WebShare icon on your desktop. The icon will assist you in setting up your WebShare account. NOTE: The Home Page may also be accessed by opening the browser, typing 192.168.0.1 in the address bar (location bar) and pressing ENTER. -
Page 15: Adding And Configuring Additional Webshare Accounts
The Description is a word or phrase created to identify the account. For example, the following parameters were obtained from a service provider: User ID: Snape@inet Password: ****** With the following user-defined input: Account Description: Account 2 The Account Description is the name that will appear on the WebShare Home Page under PPP Connections. In the Description field, type the account description you have chosen to call this connection. - Page 16 In the User ID field, enter the user ID obtained from your ISP. Click Save to commit these values to WebShare. The Configure Account window closes and a new entry appears under PPP Connections on the Home Page. To add more PPP accounts, repeat the configuration process described above. WebShare holds a maximum of eight accounts.
- Page 17 WireSpeed ADSL Modem User Guide Only one account may be active at a time. Establishing a session for an idle account while another session is active will disconnect the currently active session. Figure 15. Session Conflict Warning The Session Conflict warning indicates that a session is already active. 030-300166A Setting Up Your WebShare Account...
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Page 18: Using Auto-Redirection
Using Auto-Redirection With Westell’s WireSpeed Auto-Redirection feature, the modem detects and informs users of connection problem. If a problem is found, the modem displays a Web page on the browser that identifies the problem. The Help screen offers possible solutions. Auto-Redirection will detect the following conditions: Auto-Redirect Message No PPP Session Established (Figure 40) -
Page 19: Connecting To An Account
WireSpeed ADSL Modem User Guide CONNECTING TO AN ACCOUNT Verify that the Ready LED of the modem is solid green and at least one PPP account has been created before activating a PPP session with your ISP. Activating a PPP Session To activate a PPP session, follow these steps: Click the Connect button of the PPP account to be activated on the Home Page as shown in below. - Page 20 In the Connect window enter your password (received from the ISP) for the User ID of that account. (A valid password must start and end with something other than a space.) NOTE: Checking the Save password and enable Auto-Reconnect checkbox on the Connect window instructs WebShare to save your password.
- Page 21 WireSpeed ADSL Modem User Guide When a PPP session becomes active, the WebShare Home Page will show a Disconnect button in place of the Connect button in the PPP Connections section. The icon replaces the icon signifying that a PPP session has been established. The PPP Status window turns green and displays the connected Account.
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Page 22: Disconnecting From A Ppp Session
Disconnecting from a PPP Session Your PPP connection remains live unless you disconnect it. Use the following procedure to disconnect an active PPP connection. Procedure: Return to the WebShare Home Page. Use any of the following methods: • Maximize WebShare, if you minimized the Home Page before surfing •... -
Page 23: Advanced Configuration
ADVANCED CONFIGURATION This section covers the WebShare Management Interface features and includes instructions on changing WebShare settings. Restarting WebShare When adding, deleting, or modifying WebShare settings, the modem must be restarted for the changes to take effect. When WebShare is saving information and issues a "Please wait ..." warning, wait until the screen returns to an active state before continuing. -
Page 24: The Web Share Management Interface
HARE ANAGEMENT The Management Menu Selecting the WebShare icon on the desktop activates your web browser and establishes a home page for WebShare. A Management Menu is located in the left portion of your home page. It provides links to the other management pages available for configuration, status, control and other operation information for WebShare. -
Page 25: The Home Page
The Home Page The WebShare Home Page provides access to all of the configured PPP accounts and allows users to establish connections, create accounts and edit accounts. This is the same screen you used when you set up an account on page 11. PPP Status The PPP Status box displays the color-coded status for the current connection state: Blue = connection idle... -
Page 26: Edit Button
Edit Button The Edit button allows users to change settings for an account. Note: User ID and passwords are usually assigned by the service provider. Users may freely change the account Description. Connection Status The Status column indicates the connection status of each PPP account. This icon shows that the account is INACTIVE. -
Page 27: Diagnostics
WireSpeed ADSL Modem User Guide Diagnostics Accessing the Main Diagnostics Page Select the Diagnostics menu item from the WebShare management menu to display the Diagnostics page. The figure below shows the Diagnostics window before any diagnostic tests have been performed. Figure 26. -
Page 28: Self-Test
The figure below shows the Diagnostics window returned after clicking the Test All button and providing PING IP address values. Figure 27. Diagnostics Window (Sample values. Actual data may vary.) Self-Test This test button starts a testing process that verifies the integrity of all PPP account information. Messages: •... -
Page 29: Ip Remote Router
IP Remote Router This test button initiates a test that pings the remote IP address linked by the PPP session establishment. Messages: • Success: A response was obtained from the remote IP address. • No PPP Connection: No link found between the modem and the central office equipment. •... -
Page 30: The New Software Installation Page
WireSpeed ADSL Modem User Guide The New Software Installation Page This screen is reserved for installing future software upgrades. Westell will provide instructions with new upgrades. Figure 28. Software Installation Window 030-300166A Advanced Configuration... -
Page 31: The Lan Advanced Configuration Page
The LAN Advanced Configuration Page Accessing the LAN Advanced Configuration Dialog Box The LAN Advanced Configuration dialog box is accessed by selecting the LAN Advanced menu item from any of the WebShare management windows. The LAN Advanced Configuration dialog box displays the local Ethernet characteristics including the IP address, subnet mask, DNS proxy IP addresses, and the state of the DHCP server. -
Page 32: Ip Address
IP Address The Internet Protocol (IP) address is a unique 32-bit number used to identify the host computer connected to a TCP/IP network. The value of the IP Address is represented in a dotted decimal format. WebShare assigns 192.168.0.1 to this address by default. -
Page 33: Lan Pc Ip Address
LAN PC IP Address This IP address serves two purposes. If DHCP is enabled, this is the IP address that will be assigned to the DHCP client computer. If Static NAT is enabled, this is the IP address to which that traffic will be directed. The default value is 192.168.0.10. -
Page 34: Changing Vpi/Vci Settings
WireSpeed ADSL Modem User Guide VPI/VCI settings Figure 30. LAN Advanced Configuration Window Changing VPI/VCI Settings CAUTION Do not change your VPI/VCI settings unless instructed to do so by your service provider! Current VPI/VCI settings are located on the LAN Advanced window. To change them, type the correct numbers in the fields provided and click the Save button at the bottom of the screen. -
Page 35: Virtual Private Network Support
VIRTUAL PRIVATE NETWORK SUPPORT Your WireSpeed modem supports Virtual Private Networks (VPN). VPN allows users working at home or at an off-site location to create a direct “tunnel” to a corporate LAN server. The VPN is a point-to-point connection between the user’s computer and another network (usually a corporate LAN). -
Page 36: Creating A Vpn Connection
Creating a VPN Connection After you have installed VPN, you must create a new connection in Dial-Up Networking. NOTE: You need the host name or IP address of your corporate LAN (or other service provider) to make this connection. Check with the administrator of the server to which you are trying to connect to get this information. Some systems may require DNS settings for VPN connections. -
Page 37: Creating A Vpn Connection For Windows 2000
Creating a VPN Connection for Windows 2000 To connect to a VPN server on a corporate LAN, you need to first make sure that you are connected to the Internet by connecting to your ISP. Connecting to the Internet puts you on the same worldwide Internet backbone where the corporate VPN server is connected. - Page 38 On the Public Network screen, select the option Do not dial the initial connection. Click Next. On the Destination Address screen, type the host name or IP address of the corporate LAN to which you are connecting. Click Next. The Connection Availability screen appears. 030-300166A Figure 32.
- Page 39 On the Connection Availability screen, click the option Only for myself. Click Next. Follow the on-screen instructions to finish the wizard. 030-300166A Figure 34. Connection Availability WireSpeed ADSL Modem User Guide Advanced Configuration...
- Page 40 When you use your connection, by default you will only have the option to type your user name and password. Domain Option A corporate LAN connection may prompt remote users for a domain name for full access to features such as corporate e-mail and file sharing.
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Page 41: Using A Vpn Connection (Windows 2000)
Using a VPN Connection (Windows 2000) After configuring the connection, follow these steps to establish a connection: Double-click the icon in the Dial-Up Networking folder or click the shortcut on your desktop. The Connect to window appears. (The name of your connection appears in the title bar.) Type the User name and Password. -
Page 42: Configuring Vpn For Windows Nt
ONFIGURING This section describes how to create and set up PPP/PPTP Dial-Up connections for Windows NT. NOTE: Make sure that Microsoft Service Pack 3 has been installed on your computer before creating PPTP tunnel sessions. Installing PPTP for Windows NT Before you create VPN connections, install the PPTP networking protocol as follows: From the Windows taskbar, click Start >... -
Page 43: Creating A New Vpn Phonebook Entry For Windows Nt
Creating a New VPN Phonebook Entry for Windows NT The following procedure tells how to create a VPN Phonebook entry for use with a corporate LAN or dial-up transport. A VPN connection contains the IP address of a PPTP server and the user account information for that server. WebShare allows you to create and store up to eight accounts for VPN and other types of connections. -
Page 44: Disconnecting A Vpn Connection
Disconnecting a VPN Connection Use these steps to close a PPTP tunnel: Click the connection icon for the tunnel you wish to close. Click Disconnect. The VPN connection to your service provider or corporate LAN has been disconnected. 030-300166A WireSpeed ADSL Modem Advanced Configuration User Guide... -
Page 45: The Webshare About Page
WireSpeed ADSL Modem User Guide The WebShare About Page The About page provides the model number and version information for WebShare. This information is necessary when calling for technical support. (Sample data shown below--your information will vary.) Figure 37. WebShare About Window (Actual data may vary.) WebShare Help The Help feature on the WebShare Management Menu is context-sensitive. -
Page 46: Troubleshooting
WireSpeed ADSL Modem User Guide TROUBLESHOOTING Software Installation If you have more than one adapter, the following screen appears: Figure 38. Choose Adapter Click the option button for the network card the modem is connected to. Click Next. The IP Address Settings screen appears. -
Page 47: Auto-Redirection Screens
Auto-Redirection Screens With Westell’s WireSpeed Auto-Redirection feature, the modem detects and informs users of connection problem. If a problem is found, the modem displays a Web page on the browser that identifies the problem. The Help screen offers possible solutions. In each situation, the Web page displayed informs the user as to the nature of the problem and possible solutions. -
Page 48: No Dsl Connection
No DSL Connection If the modem is unable to detect a DSL connection, Auto-Redirect will display the No DSL Connection page: Solutions: • Make sure the DSL cable is plugged into the DSL jack. • Check all modem connections. • Make sure your service provider has activated your DSL account. -
Page 49: Authentication Failure
Authentication Failure When the user ID and/or password are typed incorrectly, Auto-Redirection will present the following Authentication Failure page: In addition to the Auto Redirection screen, your browser may return an Invalid User error message. Click OK to close the browser error message. Solutions: •... -
Page 50: Can't Find Server (Ras)
WireSpeed ADSL Modem User Guide Can’t Find Server (RAS) This page appears when the connection is lost. On occasion, your service provider’s equipment may undergo maintenance or experience difficulty. If the modem loses an established connection, the following page will appear: Figure 43. -
Page 51: Webshare Error Messages
WebShare Error Messages This section describes possible WebShare error messages and how to correct them. The figure below shows an example of an error message. E1000 – WebShare Proxy Router Not Connected Description: The WireSpeed Proxy Router (ADSL Modem) has not achieved synchronization. The router may take several minutes to achieve synchronization. - Page 52 Figure 46. WebShare IP Default Reset Utility Dialog Box (Actual data may vary.) On the WebShare IP Default Reset Utility dialog box, click the Default Reset button to restore the factory default values. The following message appears: Click OK to return to the default settings. To reinstall the WebShare software on the modem, follow the WebShare Installation Utilities on page 6.
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Page 53: Product Assistance And General Inquiries
PRODUCT ASSISTANCE AND GENERAL INQUIRIES Westell Customer Support For technical assistance, contact: Westell Customer Support 750 North Commons Drive Aurora, Illinois 60504 Phone: 1-630-375-4500 Fax: 1-630-375-4931 Web Address (Westell’s Web Store): Product Return return damaged merchandise to Westell until you have first obtained a Return Material Authorization (RMA) from O NOT Westell. -
Page 54: Product Specifications
PRODUCT SPECIFICATIONS OUTING • Dynamic Host Control Protocol (DHCP) - Automatic or Manual Local Address Assignment • Network Address Translation (NAT ) • DNS Proxy Implementation RANSPORT AND PPLICATION ROTOCOL • TCP, UDP, ICMP, SMTP, NNTP, FTP, HTTP, HTTPS, SSL, DNS, PPTP •... - Page 55 EDIRECTION ETECTS • No PPP session • No DSL sync/connection • No remote access server (RAS) • Authentication failure (wrong user ID/password) 030-300166A WireSpeed ADSL Modem User Guide Product Specifications...
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Page 56: Appendix
WireSpeed ADSL Modem User Guide APPENDIX AC AND INUX UPPORT The WebShare Installation Utility will not run on Macintosh or Linux computers. However, computers running Macintosh and Linux operating systems can be installed on a network that is using WebShare by simply configuring the Macintosh or Linux computer to support DHCP. - Page 57 About Page, 42 Account Information Setup, 11 Account Parameters, 11 Activating a PPP Session, 16 Adding a WebShare Account, 12 ADSL Modem, 25 Autodial, 10 Autodial, disabling, 10 Auto-Reconnect, 17 Auto-redirection, Authentication Failure, 46 Auto-redirection, Can’t Find Server, 47 Auto-redirection, intro, 15 Auto-redirection, No DSL Connection, 45 Auto-redirection, No PPP Session, 44 Auto-redirection, screens, 44...
- Page 58 VPI/VCI changes, 31 VPI/VCI parameters, 30 VPN for Windows 2000, 34 VPN for Windows 98/Me, 32 VPN for Windows NT, 39 VPN support, 32 030-300166A WireSpeed ADSL Modem WebShare Home Page, 22 WebShare icon, 11 User Guide Index...
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Page 59: Regulatory Information
REGULATORY INFORMATION This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. -
Page 60: Software License Agreement
SELECTING “I ACCEPT” YOU ARE ACCEPTING AND AGREEING TO THE TERMS OF THIS LICENSE AGREEMENT. IF YOU ARE NOT WILLING TO BE BOUND BY THE TERMS OF THIS LICENSE AGREEMENT, YOU SHOULD PROMPTLY RETURN THE SOFTWARE TO WESTELL TECHNOLOGIES, INC. AND YOU WILL RECEIVE A REFUND OF THE LICENSE FEE PAID. - Page 61 WireSpeed ADSL Modem User Guide Publication WireSpeed ADSL Modem User Guide PN 030-300166 Rev. A Revised June, 2001 © 2001, Westell, Inc. All rights reserved. Printed in USA. Westell, Inc. 750 North Commons Drive Aurora, Illinois 60504 USA Web site: www.westell.com Trademarks WireSpeed™...