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Westell Technologies Router 2400 User Manual

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4-P
R
(M
2400)
ORT
OUTER
ODEL
U
G
SER
UIDE
©Copyright 2002 Westell, Inc.
030-300331 Rev. A
Printed in the United States of America
October 2002

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Summary of Contents for Westell Technologies Router 2400

  • Page 1 2400) OUTER ODEL UIDE ©Copyright 2002 Westell, Inc. 030-300331 Rev. A Printed in the United States of America October 2002...

  • Page 2: Table Of Contents

    4-Port Router (Model 2400) User Guide CONTENTS 1. Product Description ...1 2. Safety Instructions...1 3. Regulatory Information ...2 4. Networking and Installation Requirements ...4 5. Begin the Hardware Installation...8 6. Install the USB Drivers ...12 7. Set Up an Account Profile...25 8.

  • Page 3: Product Description

    User Guide 1. PRODUCT DESCRIPTION Westell’s Router adds reliable, high-speed, Internet and LAN access to your existing home or office phone line. Your ADSL connection is “always-on” ending the hassles of dial-up modems and busy signals. Installation is easy ... no tools ... no headaches. Simply plug the Router into the 10/100 Base-T or USB port of your PC, apply power, perform the simple software configuration, and connect your ADSL equipped phone line to the Router.

  • Page 4: Regulatory Information

    User Guide 3. REGULATORY INFORMATION 3.1 FCC Compliance Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the Federal Communication Commission (FCC) Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 5: Canada Certification Notice

    User Guide The telephone company may make changes to their facilities, equipment, operations, or procedures that could affect the operation of this equipment. If this happens, the telephone company will provide advance notice in order for you to make the modifications necessary to maintain uninterrupted service. If your home has specially wired alarm equipment connected to the telephone line, ensure that the installation of this equipment (Router) does not disable your alarm equipment.

  • Page 6: Networking And Installation Requirements

    User Guide 4. NETWORKING AND INSTALLATION REQUIREMENTS 4.1 Networking Requirements CONNECTION MINIMUM SYSTEM REQUIREMENTS TYPE • Pentium • Microsoft® Windows XP) or Macintosh • Computer Operating System CD-ROM on hand • Internet Explorer 4.x or Netscape Navigator 4.x or ETHERNET higher •...

  • Page 7: Installation Requirements

    User Guide 4.2 Installation Requirements To install the Router, you will need the following: • A Network Interface Card (NIC) installed in your PC or • An available USB port NOTE: Please wait until you have received notification from your service provider that your DSL line has been activated before installing the Router and software.

  • Page 8: Led Indicators

    User Guide 4.4 LED Indicators The LED indicators are located on the front panel of the Router and are used to verify the unit’s operation and status. LED states are described in Table 1. State Slow Flashing Green Moderate Flashing Green Solid Green SYNC Steady Red (less than 20 sec.)
  • Page 9 User Guide ONNECTOR 6-pin RJ-11 modular jack Power Barrel connector 4-pin USB Series B connector Ethernet 8-pin (RJ-45) modular jacks Table 4. USB Series B Connector Pinouts 030-300331 Rev. A Table 2. Connector Descriptions Connects to an ADSL-equipped telephone jack or DSL connection of a POTS splitter.

  • Page 10: Begin The Hardware Installation

    User Guide 5. BEGIN THE HARDWARE INSTALLATION This section explains the procedures for installing the Westell Router. You may choose to install the Router in one of three ways: Ethernet only, USB only, or Ethernet and USB. To install the Router via 10/100 Base-T Ethernet only, refer to section 5.1.
  • Page 11 User Guide Figure 2. Router Connection via 10/100 Base-T Ethernet 5.2 Router Installation via USB NOTE: The USB installation will not function for Macintosh computers. Macintosh computers must install the Router via Ethernet connections. The Router allows you to network your primary computer via Ethernet or USB installation. Westell recommends that you connect your Router using an Ethernet installation 1.

  • Page 12: Hardware Installation

    User Guide Congratulations! You have completed the USB hardware installation for your Router. You must now go to step 6 (INSTALL THE USB DRIVERS) to begin the USB drivers software installation. 5.3 Router Installation via 10/100Base-T Ethernet and USB (Simultaneous Hardware Installation) The 4-Port Router supports simultaneous use of 10/100 Base-T Ethernet and USB ports.
  • Page 13 User Guide Connect the Ethernet cable from the Ethernet jack your computer. Repeat this step to connect up to 3 additional PCs to the Router. NOTE: You may connect to any of the four Ethernet jacks on the rear panel of the Router as they serve as an Ethernet hub.

  • Page 14: Install The Usb Drivers

    User Guide 6. INSTALL THE USB DRIVERS This section explains how to install the USB modem drivers for the 4-Port Router. If you are using only Ethernet ports, USB driver installation is not necessary. The Microsoft® Plug and Play auto-detect feature recognizes when new hardware has been installed.
  • Page 15 4-Port Router (Model 2400) User Guide Figure 6. Add New Hardware 2. Windows 98: Click the option button for Search for the best driver for your device. (Recommended). See Figure 7. Click Next. Figure 7. Windows 98 3. Windows 98: Select CD-ROM drive option. See Figure 8. Click Next. Windows will search for the driver. 030-300331 Rev.
  • Page 16 User Guide 4. Windows 98: Select the option button The updated driver (Recommended) Westell 4 Port Router. See Figure 9. Click Next. NOTE: If Figure 8 does not appear at this step, and Figure 9 appears with the text ‘USB Composite device’, ‘C:\Windows\Inf\USB.Inf,’, do not continue.
  • Page 17 User Guide 5. Windows 98: Windows will display the location of the driver. (The drive “letter” may vary.) See Figure 10. Click Next. 6. Windows 98: Remove the Westell CD from the CD-ROM Drive. Next, insert the Windows operating system CD into the CD-ROM Drive.
  • Page 18 User Guide 8. Windows 98: Figure 13 may pop up, depending on how Windows 98 was installed on the computer. The installation of the Westell modem requires files that are supplied by Microsoft for Windows 98. If Figure 13 pops up, insert the Windows 98 Operating System CD into the computers CD-ROM drive, wait a moment for the CD to be recognized by the system, and then click on OK.
  • Page 19 4-Port Router (Model 2400) User Guide Figure 14. Windows 98 9. Windows 98: The window below confirms that the PC has finished loading the drivers. See Figure 15. Click Finish. Figure 15. Windows 98 10. Windows 98: Click Yes to restart your computer. See Figure 16. Figure 16.

  • Page 20: Installing The Usb Drivers For Windows Me

    User Guide Congratulations! You have completed the software installation for the USB drivers. After the computer has restarted, the Router is ready for use. Refer to the Internet Service Provider (ISP) installation manual to install the software required for your Internet connection. 6.3 Installing the USB Drivers for Windows ME 1.
  • Page 21 4-Port Router (Model 2400) User Guide Figure 19. Location of Hardware Device Driver 3. Windows ME: The window below confirms that the PC has finished loading the drivers. See Figure 20. Click Finish. Figure 20. Windows ME 030-300331 Rev. A October 2002...
  • Page 22 User Guide 4. Windows ME: When the System Settings Change screen appears, the USB drivers are installed properly. See Figure 21. Click Yes. Congratulations! You have completed the software installation for the USB drivers. After the computer has restarted, the Router will be ready for use. Refer to the Internet Service Provider (ISP) installation manual to install the software required for your Internet connection.
  • Page 23 User Guide 2. Windows 2000: The Install Hardware Device Drivers window appears. Select Search for a suitable driver for my device (recommended). See Figure 24. Click Next. 3. Windows 2000: The Driver Files Search Results window appears. Select the CD-ROM drives option. See Figure 25.
  • Page 24 User Guide 4. Windows 2000: The Driver Files Search Results window appears. (The drive “letter” may vary.) See Figure 26. Click Next. 5. Windows 2000: The window below confirms that the PC has finished loading the drivers See Figure 27. Click Finish.

  • Page 25: Installing The Usb Driver For Windows Xp

    4-Port Router (Model 2400) User Guide 6. Windows 2000: When the System Settings Change screen appears, the USB drivers are installed properly. See Figure 28. Click Yes. Figure 28. Restart Your Computer Congratulations! You have completed the software installation for the USB drivers. After your computer has restarted, the Router is ready for use.
  • Page 26 4-Port Router (Model 2400) User Guide 1. Windows XP: The window below confirms that the PC has finished loading the drivers. See Figure 30. Click Finish. Figure 30. Windows XP Congratulations! You have completed the software installation for the USB drivers. The Router is now ready for use.

  • Page 27: Set Up An Account Profile

    User Guide 7. SET UP AN ACCOUNT PROFILE This section explains how to set up your account profile and establish a connection to your ISP. NOTE: Before you set up your account, you must obtain your Account ID and Account Password from your Internet Service Provider.
  • Page 28 4-Port Router (Model 2400) User Guide When you enter your account parameters into the User Name screen, they will be displayed (as shown in the screen below). Click next if you want your account parameters to take affect. Click on reset if you do not want the account parameters that you entered to take affect, or if you want to re-enter the parameters.
  • Page 29 User Guide Enter the VPI and VCI values that you obtained from your Internet Service Provider. Click on next. NOTE: Depending on your Internet Service Provider, the VPI/VCI screen may come pre- configured and it will be displayed here. In this case, you will not be able to change any values in this screen.
  • Page 30 4-Port Router (Model 2400) User Guide When the SET-UP COMPLETE screen appears, you have successfully completed your Account Profile setup. Click on done. You must reset your Router in order to capture your new settings. (If you click on Cancel, your new settings will not take affect.) Click on OK, this will reset your Router and your new settings will take affect.
  • Page 31 4-Port Router (Model 2400) User Guide 7.1 Establish a PPP Session View the Connection Rate at the Connection Overview section in the following homepage. If this status reads No DSL Connection, check the DSL physical connection, which is explained in section 5 (BEGIN THE HARDWARE INSTALLATION).
  • Page 32 4-Port Router (Model 2400) User Guide The screen below will appear briefly. When the PPP Status displays Connecting…, this means that you are establishing a PPP session. NOTE: The Router will handle transmission rates up to 8 Mbps. Your actual DSL rates may vary depending on your Internet Service Provider.

  • Page 33: Disconnecting A Ppp Session

    4-Port Router (Model 2400) User Guide 7.2 Disconnecting a PPP Session If you are ready to disconnect from your Internet Service Provider, click the Disconnect button in the Connection Overview screen (shown above). The following pop-up screen will appear. Click OK to disconnect the PPP session. The PPP Status in the Connection Overview screen, allows you to view the state of your ISP connection.

  • Page 34: Service Configuration

    4-Port Router (Model 2400) User Guide 7.3 Service Configuration To use an application that utilizes the NAT (Network Address Translation) protocol, you will have to configure your Router’s NAT settings. Select Configuration Service from the Configuration menu. Westell has developed an extensive list of NAT services and you may select any service from this list. By selecting your specific NAT service and setting up a NAT profile, you will ensure that the appropriate ports on your Router are open and that the required application traffic can pass through your LAN.
  • Page 35 4-Port Router (Model 2400) User Guide Click on OK in the Load new NAT Configuration? screen. This will load the new NAT Configuration and the settings will be saved automatically. NOTE: You can attach multiple NAT services to your profile. However, for each NAT service that you attach, you must first select the new NAT service.
  • Page 36 4-Port Router (Model 2400) User Guide If you select details, the screen below will be displayed. It contains the service name, protocol, and port information for the NAT service you selected. Click on close. 030-300331 Rev. A October 2002...

  • Page 37: Set Up Macintosh Os X

    User Guide 8. SET UP MACINTOSH OS X This section provides instructions on how to use Macintosh Operating System 10 with the Westell Router. Follow the instructions in this section to create a new network configuration for Macintosh OS X. NOTE: The USB installation will not function for Macintosh Computers.
  • Page 38 4-Port Router (Model 2400) User Guide Create a New Location After selecting the Network icon at the System Preferences screen, the Network screen will be displayed. Select New Location from the Location field. Name the New Location After selecting New Location from the Network screen, the following screen will be displayed. In the field labeled Name your new location:, change the text from “Untitled”...
  • Page 39 4-Port Router (Model 2400) User Guide Select the Ethernet Configuration After clicking on OK in the previous step, the Network screen will be displayed. The Network screen shows the settings for the newly created location. From the Configure field in the Network screen, select Built-in Ethernet. Click Save.
  • Page 40 4-Port Router (Model 2400) User Guide Create a User Account In the address window of your Internet Explorer web browser, type Http://dslrouter/. Press enter on your keyboard. The Getting Started screen will be displayed. You may now begin your Account Setup. Refer to section 7 of this User Guide to configure your Router.

  • Page 41: Advanced Configuration

    User Guide 9. ADVANCED CONFIGURATION The Advanced Configuration section of your Westell Router allows you to make changes to features like your firewall settings. The following sections will explain each feature of your Router and explain how to make changes to your configuration.
  • Page 42 4-Port Router (Model 2400) User Guide If you select the New Connection function from your Connection Overview screen, the New Connection screen will appear. Follow steps in the New Connection screen to establish a new user profile, as defined in section 7. You can store up to eight unique user profiles in your Router.

  • Page 43: Connection Summary

    User Guide Connection Name Account ID Account Password NAT Profile Manual On Demand Always On Time Out Enable Save Password Minutes for Connection Time Out Status Connection Summary The following settings will be displayed if you select Connection Summary from the Status menu. 030-300331 Rev.
  • Page 44 User Guide Connection Rate This field will let you know if you have a DSL Sync (UP/DOWN) and the DSL rate at which you are connected. Connection Status This field will display how much information was received (IN) or sent (OUT) in packets.
  • Page 45 User Guide Model Number Serial Number MAC Address Software Version Software Model Description Boot Loader Configuration VC Configuration The following settings will be displayed if you select VC Configuration from the Configuration menu. NOTE: Westell strongly recommends that you do not change any values in this section. If you experience any problems, please re-set your Router via the external hardware re-set button or via the procedure defined under the Maintenance menu.
  • Page 46 User Guide NOTE: The configuration specified by your Service Provider will determine which Protocols are available to you. Bridge Broadcast Bridge Multicast Spanning Tree Protocol The following settings will be displayed if you select edit from your VC Configuration menu on any of your existing VC (Virtual Connections) settings.
  • Page 47 User Guide This setting allows you to change your VPI (Virtual Path Indicator) value for a particular VC, which is defined by your Service Provider. This setting allows you to change your VCI (Virtual Channel Indicator) value for a particular VC, which is defined by your Service Provider. Factory Default = 100% Peak Cell Rate (PCR)-The maximum rate at which cells can be transmitted across a virtual circuit, specified in cells per second and defined by the interval between the...

  • Page 48: Dns Configuration

    User Guide IP Address Displays the IP network address that your modem is on. Gateway Displays the router IP Gateway address DNS Primary Provided by your Service Provider DNS Secondary Provided by your Service Provider MRU Negotiation Factory Default = DISABLED If ENABLED, the Maximum Received Unit (MRU) would enforce MRU negotiations.
  • Page 49 User Guide Enable Factory Default = CHECKED Displays the status of the DNS Server. If you disable this feature, the router will not automatically resolve the host name. Domain Name This field allows you to enter a Domain Name for your Router. NOTE: Some ISP’s may To add a Domain Name, in the field under User Assigned DNS, type in your require the name for...

  • Page 50: Dhcp Configuration

    User Guide DHCP Configuration The following settings will be displayed if you select DHCP Configuration from the Configuration menu. DHCP Server This setting allows the ADSL router to automatically assign IP addresses to local devices connected on the LAN. Westell advises setting this to enabled for the private LAN.
  • Page 51 4-Port Router (Model 2400) User Guide If you click on the pull-down arrow at DHCP Server:, a list of options will be displayed. Select Off, Private LAN, or Public LAN. NOTE: Public LAN option will appear only if the Public LAN feature is enabled. Private LAN is the default DHCP Server option.
  • Page 52 4-Port Router (Model 2400) User Guide If you selected Private LAN at DHCP Server:, the following screen will be displayed. Click on save to save your DHCP Server setting. If you click on reset, your DHCP Server setting will be reset to factory default. (Private LAN is the factory default for DHCP Server.) If you clicked on save, the following pop-up screen will appear.

  • Page 53: Private Lan Configuration

    4-Port Router (Model 2400) User Guide If you selected Public LAN at DHCP Server:, the following screen will be displayed. Click on save to save your DHCP Server setting. If you click on reset, your DHCP Server setting will be reset to factory default. (Private LAN is the factory default for DHCP Server.) If you clicked on save, the following pop-up screen will appear.
  • Page 54 User Guide Private LAN DHCP Server Enable Private LAN Enable Modem IP Address Subnet Mask If you clicked on the Private LAN DHCP Server Enable box, the following screen will be displayed. If you change the settings in this screen, click on save. If you click on reset, the changes will not take affect. 030-300331 Rev.

  • Page 55: Public Lan Configuration

    User Guide If you clicked on save, the following pop-up screen will be displayed. Click on OK. This will save you Private LAN Configuration settings. If you click Cancel, your new settings will not take affect. NOTE: DHCP Lease Time is displayed in the following format: (dd:hh:mm:ss)* This value must be greater than 10 seconds.
  • Page 56 User Guide Public LAN DHCP Server Enable Public LAN Enable Public LAN IP Address Public LAN Subnet Mask If you clicked on the Public LAN DHCP Server Enable box, the following screen will be displayed. Click on the Public LAN Enable box to enable Public LAN. 030-300331 Rev.
  • Page 57 4-Port Router (Model 2400) User Guide If you clicked on the Public LAN Enable box, the following screen will be displayed. Click on save. If you click on Save in the Public LAN Configuration screen, the following pop-up screen will be displayed. Click OK.
  • Page 58 User Guide NOTE: DHCP Lease Time is displayed in the following format: (dd:hh:mm:ss)*. This value must be greater than 10 seconds. The default = 01:00:00:00. Seconds must be between 0 and 59, minutes must be between 0 and 59, and hours must be between 0 and 23.

  • Page 59: Single Static Ip Configuration

    4-Port Router (Model 2400) User Guide If you clicked on OK, the following screen will be displayed. This screen shows that the Router is being reset. Single Static IP Configuration The following settings will be displayed if you select Single Static IP Configuration from the Configuration menu.
  • Page 60 4-Port Router (Model 2400) User Guide If you clicked on enable, the following pop-up screen will appear. Click on OK to enable this device for Single Static IP, Click on Cancel to abort. If you clicked on OK in the pop-up screen, the following pop-up screen will appear. The Router must be reset in order for the new configuration to take affect.
  • Page 61 User Guide Service Configuration The following settings will be displayed if you select Service Configuration from the Configuration menu. Westell has developed an extensive list of NAT services and you may select any service from this list. By selecting your specific NAT service and setting up a NAT profile, you will ensure that the appropriate ports on your Router are open and that the required application traffic can pass through your LAN.
  • Page 62 4-Port Router (Model 2400) User Guide If you select edit from the Service Configuration screen, the following screen will be displayed. By selecting the edit feature, you can make changes to your NAT profile by adding or deleting NAT applications that will work with your Router.
  • Page 63 4-Port Router (Model 2400) User Guide If you clicked on save in the Edit NAT Profile screen, the following pop-up screen will be displayed. Click OK to save your new profile settings. If you click on Cancel, your new profile settings will not be saved. 030-300331 Rev.
  • Page 64 4-Port Router (Model 2400) User Guide The following screens show you how to add NAT services if you select enable from the Service Configuration screen. Westell has developed an extensive list of NAT services and you may select any service from this list. By selecting your specific NAT service and setting up a NAT profile, you will ensure that the appropriate ports on your Router are open and that the required application traffic can pass through your LAN.
  • Page 65 4-Port Router (Model 2400) User Guide Once you have selected a NAT service and you have saved it to your NAT profile, the screen below will be displayed. It shows which NAT service is active for the selected profile. If you select details under Services, the screen below displays the details of the selected NAT service. If you select delete, you will remove that NAT service profile from your Router.

  • Page 66: Firewall Configuration

    User Guide Firewall Configuration The following settings will be displayed if you select Firewall Configuration from the Configuration menu. High High security level only allows basic Internet functionality. Only Mail, News, Web, FTP, and IPSEC are allowed. All other traffic is prohibited. Medium Factory Default = Medium Like High security, Medium security only allows basic Internet functionality by default.
  • Page 67 4-Port Router (Model 2400) User Guide If you select Edit from the Security Level screen, the User Defined Firewall Rules screen will be displayed. This screen allows you to change the security parameters on your Inbound and Outbound Firewall rules. To apply the new settings, click Apply in the screen labeled User Defined Firewall Rules.
  • Page 68 4-Port Router (Model 2400) User Guide If you want to save your new firewall settings, click on Save in the screen labeled User Define Firewall Rules. If you clicked Save in the User Define Firewall Rules screen, the following pop-up screen will be displayed. Click OK when asked Do you wish to save these Rules to Flash and switch you Security Level to “User”? This will save your new firewall settings.
  • Page 69 User Guide If you select Help in the screen labeled User Defined Firewall Rules, the following screen will be displayed. This screen give a detailed explanation of the Firewall Rules. ATM Loopback Configuration If you select ATM Loopback from the Configuration menu, the following settings will be displayed. Enable ATM 0/21 Factory Default = ENABLED Loopback:...

  • Page 70: Advanced Service Configuration

    User Guide Advanced Service Configuration To setup additional Service Configuration options go to Configuration at the homepage menu and select Service Configuration. Click on Advanced Configuration at the Service Configuration screen. When you click on Advanced Configuration, a Wizard will appear. The Wizard will guide you through the steps of creating an advanced NAT service entry.
  • Page 71 4-Port Router (Model 2400) User Guide Well Known Service If you select Well Known Service from the Advanced NAT Configuration screen, the following steps will walk you through the process of configuring your Router to work with the selected NAT service. Select a service from the pull down menu.
  • Page 72 4-Port Router (Model 2400) User Guide When the selected NAT service has been added, you will be notified. Click on done. The screen below displays the added service. 030-300331 Rev. A October 2002...
  • Page 73 User Guide If you clicked on details in the Service Configuration screen, the following settings will be displayed. Service Name The NAT service you selected. Protocol The type of Protocol used to run this NAT service Local Port The port that is running this NAT service. Global Port The port on the WAN that is used to run this NAT service.
  • Page 74 4-Port Router (Model 2400) User Guide Custom Service If you select Custom Service from the Advanced NAT Configuration screen, the following steps will walk you through the process of configuring your Router to work with the special NAT services. Click on next to continue. Port Forwarding with Translation If you select Port Forwarding with Translation, the follow settings will be displayed.
  • Page 75 User Guide This screen displays the NAT service that you are adding. Service Name The NAT service you selected. Local IP Address If a static IP address has been assigned, it will be displayed here. Local Port The port that is running this NAT service. Global Port The port on the WAN that is used to run this NAT service.
  • Page 76 User Guide Port Forwarding Ranges of Ports If you select Port Forwarding Ranges of Ports from the Custom Service screen, the following settings from the Port Range screen will be displayed. Click on next to continue. Service Name The NAT service you selected. Local IP Address If a static IP address has been assigned, it will be displayed here.
  • Page 77 User Guide Port Forwarding Trigger Ports If you select Trigger Ports from the Custom Service screen, the following settings will be displayed. Service Name The NAT service you selected. Local Trigger Port The local LAN side TCP/UDP port. Global Port Range The WAN side TCP/UDP port range.

  • Page 78: Static Nat

    4-Port Router (Model 2400) User Guide Static NAT If you select Static NAT from the Advanced NAT Configuration screen, the following steps will walk you through the process of configuring your Router to work with the special NAT services. Enter your Static NAT IP address. Click on next. 030-300331 Rev.
  • Page 79 4-Port Router (Model 2400) User Guide The screen below displays a message that the NAT service has been added. The setup is complete. Click on done. The screen below displays the Static NAT address. 030-300331 Rev. A October 2002...

  • Page 80: Firewall Log

    User Guide Maintenance Backup/Store The following settings will be displayed if you select Backup/Restore from the Maintenance menu. Current configuration Select this button if you want to store all of the current configuration data becomes Backup such that it can be recalled later. Configuration Backed up configuration Select this button if you want to retrieve the last back up copy of all...
  • Page 81 User Guide Packet The packet number. Time The time that the packet was sent. Interface The type of protocol interface. Direction The direction of transmission. Rule The internal rule that caused the logged event. The internal rule is setup under Firewall rules.

  • Page 82: Change Password

    User Guide TCP/UDP* only) The following identifiers may be displayed in this field: ICMP Type-Messages that are identified by a type field. ICMP Code-ICMP messages that have a code assigned to them. IGMP Type: Messages that are identified by a type field. IGMP Code: IGMP messages that have a code assigned to them.

  • Page 83: Remote Access

    User Guide Enter Administrative Name NOTE: This changes the Systems Administrator password not the PPP password. Enter Administrative Password Verify Administrative Password Remote Access The following screen will appear if you select Remote Access from the Maintenance menu. To enable Remote Access, type in a password and click the enable remote access button.

  • Page 84: Update Device

    User Guide User Name Displays your current User Name (Static field) Password Field for entering your password Displays the IP address of the remote management gateway The following screen displays a message that the remote access is currently enabled. After 20 minutes of inactivity, or on reboot, remote access will be automatically disabled.
  • Page 85 4-Port Router (Model 2400) User Guide Click on the check for web update button in the Update Device screen to check the web for possible software updates. This screen will retrieve the software update file and display any available update information. You must be connected to the Internet to use this option.
  • Page 86 4-Port Router (Model 2400) User Guide Select the appropriate upgrade file from your browser. The file name will appear in the field labeled Upgrade File. Click on upload file. This screen shows that the file is being uploaded to your Router. 030-300331 Rev.
  • Page 87 4-Port Router (Model 2400) User Guide This screens below show that the file upload has completed and that the Programming Flash is being erased to prepare the Flash storage area for upload of the new file. (Programming Flash is a temporary storage area for uploaded files.) The screen below shows that the upload was successful.
  • Page 88 4-Port Router (Model 2400) User Guide The screen below shows that the Router is being reset. 030-300331 Rev. A October 2002...

  • Page 89: Troubleshooting

    User Guide Troubleshooting System Self Tests The following settings will be displayed if you select System Self Tests from the Troubleshooting menu. Click on test to run a diagnostic test on your Router’s connection. The Router checks the status of the Router connection. Possible responses are: UP: The Router is operating correctly and has obtained synchronization with the opposing network device.
  • Page 90 User Guide Link Control Protocol Failed: Re-establish the session (from the home page). Self Test Performs an integrity check of certain internal components of the Router. PING ISP’s Router Performs an IP network check (i.e., an IP Ping) of the Service Provider’s Router. This test verifies that the Router can exchange IP traffic with an entity on the other side of the DSL line.

  • Page 91: Diagnostic Logs

    4-Port Router (Model 2400) User Guide Diagnostic Logs If you select Diagnostic Log, from the System Self Test menu, the following screen will be displayed. To see a list of the log options, click on the arrow at the LOGS pull-down menu. Select an option from the list provided at the Diagnostics Logs screen.

  • Page 92: Wan Vc Statistics

    4-Port Router (Model 2400) User Guide If you clicked on All, the following screen will be displayed. This screen provides and detailed list of the Router’s connection status, and system information. Click on clear diagnostic log to clear the diagnostic log information. WAN VC Statistics The following settings will be displayed if you select WAN VC Stats from the Troubleshooting menu.
  • Page 93 User Guide VPI/VCI Displays the VPI/VCI values obtained from your Internet Service Provider. In Errors The number of error packets received on the ATM port. In Discard Packets The number of discarded packets received. In Non Unicast Packets The number of non-Unicast packets received on the ATM port. In Unicast Packets The number of Unicast packets received on the ATM port.

  • Page 94: Transceiver Statistics

    User Guide Transceiver Statistics The following settings will be displayed if you select Transceiver Stats from the Troubleshooting menu. Transceiver Revision The transceiver software version number. Vendor ID Code The CPE Vendor’s ID code for their chipset. Line Mode The operational mode. Modes supported are No Mode, Multi Mode, T.1413 Mode, G.DMT Mode, and G.LITE Mode.

  • Page 95: Usb Port Statistics

    User Guide USB Port Statistics The following settings will be displayed if you select USB Port Stats from the Troubleshooting menu. Number of Resets The number of times the Host PC reset the USB interface. Number of Isrs The number of times the Host PC requested communication with the Router. In Unicast Packets The number of packets received that did not have a Multicast or Broadcast class destination IP address.

  • Page 96: Atm Loopback

    User Guide Help If you select Help from the menu bar, a message from the help screens will be displayed. The type of message displayed depends on the menu that you are viewing. If you are viewing a pop-up screen, click the help link in the pop-up screen to obtain help messages.
  • Page 97 User Guide Backup/Restore This option allows the Router configuration to be backed up to or restored from a secure location in flash. The following options are displayed. Current becomes Back-up Selecting this command button will backup the current active configuration to the secure flash location.
  • Page 98 User Guide Diagnostics Help This screen provides tools for diagnosing PPP connection problems. Some tests depend on the Router status and the capabilities exercised by previous tests, which may prevent other types of testing. Beginning of Diagnostics Help screens The Router status checks the Router connection. The following is a list of the possible responses: The Router is operating correctly and has obtained synchronization with the opposing modem.
  • Page 99 User Guide This field displays the PPP Connection status. A PPPoE or PPPoA session must already be established. The following is a list of the possible responses: Connection up The Router has established a PPP connection. no connection There is no PPP connection. A PPP session must be connected from the homepage screen.
  • Page 100 User Guide The DNS test issues a request to try to resolve the name of a particular host. The host name is entered in the input box. The following is a list of the possible responses: Success The Router has successfully obtained the resolved address. The IP address is shown below the host name input box No Response Explanation: The Router has failed to successfully obtain the resolved address.
  • Page 101 User Guide DHCP Configuration This screen contains the settings which control how the ADSL router interacts with the local devices connected to the router. Westell does not recommend that you change these settings. The following settings are displayed. DHCP Server DHCP Start Address (If DHCP is enabled) DHCP End Address (If DHCP is...

  • Page 102: Firewall Settings

    User Guide setting requires that this connection must be manually established through the “homepage” connection button. When this is set to auto, the Router will monitor the network traffic and determine when a connection needs to be made. The connection process will happen automatically the “Always ON” selection causes the Router to aggressively establish a connection with your ISP.

  • Page 103: Lan Configuration

    User Guide defined by the Router. A connection profile is information that the Router needs to establish a connection to your ISP. The “PPP Status” columns will show a status of “UP” if the Router is currently using that profile to communicate. The command button allows you to control the connection state.
  • Page 104 User Guide Private LAN This page contains the settings that control how the ADSL router interacts with the local devices connected to the router. It is not recommended that these settings be changed. The following settings are displayed. Private LAN DHCP Server Dynamic Host Configuration Protocol (DHCP) is an Internet standard that Enable allows the ADSL router to automatically assign IP addresses to devices...

  • Page 105: Software Upgrade

    User Guide belongs to your local network. DHCP Start Address (If This setting specifies the start of the IP address pool that the modem uses to DHCP is enabled for assign IP addresses to local devices. Public LAN) DHCP End Address (If This setting specifies the end address of the IP address pool used for automatic DHCP is enabled for configuration of local devices.

  • Page 106: User Name

    User Guide User Name This screen is asks for information that will allow the Router to make a connection to the ISP on your behalf. The Router will need to know your Account ID and Account Password. This information is stored in the Router. Connection Name This is a description of the default connection profile, which the Router will use.

  • Page 107: Nat Services

    User Guide NAT Services For your convenience, the Westell Router supports protocols for Applications, Games, and VPN-specific programs. Table 6 provides protocol information for the services that are supported by your Router. NOTE: To configure your Router for a service or application, follow the steps from the Advanced Service Configuration section.
  • Page 108 User Guide Application/Game Ghost Recon GNUtella Half Life Server Heretic II Server Hexen II Hotline Server HTTPS ICMP Echo ICQ OLD ICQ 2001b ICUII Client ICUII Client Version 4.xx IMAP IMAP v.3 Internet Phone IPSEC ESP IPSEC IKE Ivisit KALI, Doom & Doom II KaZaA Limewire Medal Of Honor: Allied Assault...
  • Page 109 User Guide Application/Game MSN Messenger Napster Need for Speed 3, Hot Pursuit Need for Speed, Porsche Net2Phone NNTP Operation FlashPoint Outlaws Pal Talk pcAnywhere host Phone Free Quake 2 Quake 3 Quicktime 4/Real Audio Rainbow Six & Rogue Spear Real Audio Return To Castle Wolfenstein Roger Wilco ShoutCast Server...
  • Page 110 User Guide Application/Game VNC, Virtual Network Computing Westwood Online, C&C World Wide Web (HTTP) Yahoo Messenger Chat Yahoo Messenger Phone VPN Protocol IPSec Encryption L2TP PPTP 030-300331 Rev. A Port/Protocol 5500 TCP, 5800 TCP, 5900 TCP 4000 TCP/UDP, 1140-1234 TCP/UDP 80 TCP 443 TCP (SSL) 8008 OR 8080 TCP (PROXY)

  • Page 111: Technical Support Information

    User Guide 10. TECHNICAL SUPPORT INFORMATION Westell Technical Support If technical assistance is required, contact Westell by using one of the following options: Phone: 1-630-375-4500 email: global_support@westell.com Visit Westell at www.westell.com to obtain additional information, view frequently asked questions, and enter on- line service requests.

  • Page 112: Product Specifications

    User Guide 12. PRODUCT SPECIFICATIONS ADSL • DSL Line Code: Discrete Multi-Tone (DMT) • DSL Rates: 32 kbps to 8 Mbps downstream and 32 kbps to 800 Kbps upstream • Power spectral density: -40 dBm/Hz • DSL Impedance: 100 Ohms •...

  • Page 113: Software License Agreement

    AGREEMENT. IF YOU ARE NOT WILLING TO BE BOUND BY THE TERMS OF THIS LICENSE AGREEMENT, YOU SHOULD PROMPTLY RETURN THE SOFTWARE AND HARDWARE TO WESTELL TECHNOLOGIES, INC. THIS LICENSE AGREEMENT REPRESENTS THE ENTIRE AGREEMENT CONCERNING THE SOFTWARE BETWEEN YOU AND WESTELL TECHNOLOGIES, INC.

  • Page 114: Publication Information

    4-Port Router (Model 2400) User Guide EXCEPT FOR THE WARRANTIES SET FORTH ABOVE, THE SOFTWARE DISKETTES, AND THE SOFTWARE CONTAINED THEREIN, ARE LICENSED "AS IS," AND LICENSOR DISCLAIMS ANY AND ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

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