Table of Contents
Advertisement
Quick Links
SECTION ONE - INTRODUCTION ..................................................................................................2
SECTION TWO - GETTING STARTED ...........................................................................................2
2.1 Setting up Your Mailbox ...........................................................................................................2
2.1.1 New Mailbox ......................................................................................................................2
2.2 Getting Voice Mail to Take Your Calls .....................................................................................3
2.3 Listen to the Messages ...............................................................................................................3
2.4 Next Steps ..................................................................................................................................3
SECTION THREE - ACCESS YOUR MAILBOX ............................................................................4
3.1 From Your Own Line.................................................................................................................4
3.2 From Another Line.....................................................................................................................4
3.3 From Outside the University......................................................................................................4
SECTION FOUR - DESCRIPTION OF THE MAIN MENU OPTIONS..........................................5
4.1 MAKE A NEW MESSAGE (Main Menu Option 6).................................................................5
4.2 PLAYING MESSAGES (Main Menu Option 7).......................................................................6
4.2.1 Change User Options (Main Menu Option 8).....................................................................7
4.3 DIVERTING CALLS TO VOICE MAIL .................................................................................7
4.3.1 Diverting Calls to Your Voice Mail....................................................................................7
4.3.2 Transferring to Someone Else's Voice Mail.......................................................................7
SECTION FIVE - VOICE MAIL ETIQUETTE.................................................................................8
Voice Mail User's Guide latest
Voice Mail User's Guide
(FACILITY NOT AVAILABLE IN RESIDENCES)
Page 1 of 8
Advertisement
Table of Contents
Summary of Contents for Warwick Voice Mail System
- Page 1 (FACILITY NOT AVAILABLE IN RESIDENCES) SECTION ONE - INTRODUCTION ...2 SECTION TWO - GETTING STARTED ...2 2.1 Setting up Your Mailbox ...2 2.1.1 New Mailbox ...2 2.2 Getting Voice Mail to Take Your Calls ...3 2.3 Listen to the Messages ...3 2.4 Next Steps ...3 SECTION THREE - ACCESS YOUR MAILBOX ...4 3.1 From Your Own Line...4...
-
Page 2: Section One - Introduction
(FACILITY NOT AVAILABLE IN RESIDENCES) SECTION ONE - INTRODUCTION The University of Warwick telephone system has a comprehensive Voice Mail system. In its simplest form, it acts as an answering machine. The system also has many other features, so once you have got used to it in the simple ‘answering machine’ mode you are encouraged to find out what else it can do. -
Page 3: Getting Voice Mail To Take Your Calls
Once you have completed the above, you are ready to dial 74747 to set up your Voice Mail. The Voice Mail system will slowly step you through the three stages outlined above. When making a recording, press # to indicate you have finished speaking. -
Page 4: Section Three - Access Your Mailbox
(FACILITY NOT AVAILABLE IN RESIDENCES) Once you are familiar with Voice Mail, spare a moment to re-read those sections. In the early stages you will probably have ignored features like being able to press 1 to pause and play back, as there were more critical things to learn. -
Page 5: Section Four – Description Of The Main Menu Options
(FACILITY NOT AVAILABLE IN RESIDENCES) Once you have access to your own Mailbox you will be told how many messages there are, and the main menu will be read out. SECTION FOUR – DESCRIPTION OF THE MAIN MENU OPTIONS It is worth recognising that when the Mailbox is announcing the main menu and the four available options, you can key in your choice at any point during the announcement. -
Page 6: Playing Messages (Main Menu Option 7)
(FACILITY NOT AVAILABLE IN RESIDENCES) Message addressing options. This gives you access to these additional commands: Confidential Future delivery – send it at some specified time in the future Request a receipt – let me know when it has been heard Mark message urgent Exit message options Now go back to the MAKE A NEW MESSAGE menu. -
Page 7: Change User Options (Main Menu Option 8)
A far more convenient type of divert is the conditional divert. Refer to the appropriate Telephone User Guide available at http://www2.warwick.ac.uk/services/its/facilities/telecommunications/ divert you can set up. Perhaps the most useful facility for use in conjunction with Voice Mail is the ‘divert internal and external calls on no reply’... -
Page 8: Section Five – Voice Mail Etiquette
As the greeting starts, hang up, and the caller will be connected. SECTION FIVE – VOICE MAIL ETIQUETTE The points listed below provide basic advice on making the most of the University of Warwick Voice mail system: •...
Need help?
Do you have a question about the Voice Mail System and is the answer not in the manual?
Questions and answers