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VTech VT 4121 User Manual

User manual vtech communications wireless headphone vt 4121
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INTRODUCTION

1. Becoming Familiar With Your Speakerphone

Congratulations! You have purchased one of the best performing 4-line speaker-
phones on the market!
This manual is designed to familiarize you with the VT 4121. To get the most use out
of your VT 4121, we strongly recommend you read the manual before using your
phone.
Display and Function Buttons:
and
keys
•
Allow you to scan through the caller
ID list.
CID
•
Allows you to review calls in caller
ID memory.
END
•
Used to exit the programming mode.
ERASE
•
Enables you to erase a programmed
setting.
DND
•
Used to place your telephone in Do
Not Disturb mode.
DIAL
•
Used to dial a telephone number
from the caller ID list.
1
DISPLAY
CALLER ID BUTTONS
SPEED DIAL BUTTONS
FUNCTION BUTTONS
LINE BUTTONS
VOLUME UP & DOWN BUTTON
SPEAKERPHONE BUTTON
DIAL PAD BUTTONS

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Summary of Contents for VTech VT 4121

  • Page 1: Introduction

    Congratulations! You have purchased one of the best performing 4-line speaker- phones on the market! This manual is designed to familiarize you with the VT 4121. To get the most use out of your VT 4121, we strongly recommend you read the manual before using your phone.

  • Page 2: The Display

    The day of the week. 11:35A- The time of day. EXT- Your extension number. 3. The Features Your VT 4121 4-line speakerphone pro- vides many features such as: Caller ID • The caller’s name and number and the time and date of the call will be displayed on the Speakerphones.
  • Page 3 INTRODUCTION Caller ID Log • Up to 99 telephone numbers will be stored in the Caller ID Log for re- view, redial, save to speed dial or deletion. Message Waiting Indicator • Message LED will indicate presence of network based voice messages. (You will need to subscribe to the Voice Messaging service provided by your local telephone company.)
  • Page 4 Call Forward to Other Speaker- phones • You can forward your calls to an- other speakerphone (VT 4121 only). Call Transfer • You can transfer a call to another extension. Auto Busy Redial •...

  • Page 5: Parts Check List

    INTRODUCTION 4. Parts Check list 1. Handset 2. B/U 3. 10 foot handset cord 4. Wall mounting screws and anchors Handset Wall Mounting Screws & Anchors Desk/Wall Mount Bracket 5. AC power adapter 6. Two long line cords 7. Desk/Wall mount bracket 8.

  • Page 6: Fcc Regulations

    This equipment is compatible with inductively coupled hearing aids. Should you experience trouble with this telephone equipment, please con- tact: VTECH COMMUNICATIONS SERVICE DEPT. at 1-800-595-9511. For repair/warranty information. The telephone company may ask you to disconnect this equipment from the line network until the problem has been corrected.

  • Page 7: Flash

    FCC. For repair procedures, follow the in- structions outlined under the VTECH Limited Warranty. This equipment may not be used on coin service provided by the phone company or Party Lines.

  • Page 8: Important Safety Instructions

    Never spill liquid of any kind on the product. 10. To reduce the risk of electric shock, do not disassemble this product, but take it to a VTech authorized service facility. removing cabinet parts other than specified access doors may expose you to dangerous voltages or other risks.

  • Page 9: Save These Instructions

    VTech authorized technician to restore the product to normal opera- tion. e. If the product has been dropped and the cabinet has been dam- aged.

  • Page 10: Installation

    INSTALLATION 1. Site Planning Select a location where the speaker- phone will not interfere with daily ac- tivities. You can choose to connect the speakerphone to as many as four tele- phone lines. The speakerphone can be connected to two 2-line (RJ14C) modu- lar telephone jacks to accommodate all four lines.

  • Page 11: Wall Mounting

    INSTALLATION d. Insert one end of the handset cord into the handset and the other end into the left side of the telephone. Place the handset in the telephone cradle. e. Plug the two long line cords into the wall jacks. Double check that you have not reversed the L1/L2 and L3/L4 cord connections.
  • Page 12 INSTALLATION 5. Slide the bracket down onto the hooks and snap into place. 6. Plug one of the line cord into the L1/ L2 jack at the back of the telephone. Plug the other line cord into the L3/ L4 jack. 7.

  • Page 13: Programming

    PROGRAMMING 1. General Programming Guidelines • Press PROGRAM to enter the pro- gramming mode. The MUTE (EN- TER) will light steady. The display will show: • VOLUME buttons are used for scrolling through the program- ming selections. • The MUTE (ENTER) button acts as “enter”.

  • Page 14: Date And Time

    PROGRAMMING 3. Press MUTE (ENTER). The display shows: 4. Press VOLUME to select the dialing mode. 5. Press MUTE (ENTER) to save. 4. Date and Time Default setting: Jan 01 FR 1:00A You can program the time in either 12- hour or 24-hour (military) format.

  • Page 15: Co Line Ring Tone

    PROGRAMMING 4. Press MUTE (ENTER) again. The display shows: 5. Press VOLUME to choose the setting. 6. Press MUTE (ENTER). To continue programming the remain- ing lines press VOLUME perform steps 4-6. 6. CO Line Ring Tone Default Setting: Range: 1-4 You can choose one of four different ringing tones for your telephone.

  • Page 16: Call Forward

    PROGRAMMING 1. Press PROGRAM. 2. Press VOLUME until the display shows: 3. Press MUTE (ENTER),The display shows: 4. Press MUTE (ENTER). The display shows: 5. Press VOLUME to choose the setting. 6. Press MUTE (ENTER) to save. To continue programming the remain- ing lines press VOLUME perform steps 4-6.

  • Page 17: Auto Mute Enable/Disable

    PROGRAMMING 11. Auto Mute Enable/Disable Default Setting: Disable This feature prevents unauthorized eavesdropping when someone makes a single page to you. Note: For intercom page handsfree reply at your exten- sion, Auto Mute must be set to Disable. 1. Press PROGRAM. 2.

  • Page 18: Storing A Caller Id Number

    PROGRAMMING 4. Dial the number (digi) you want to store. 5. Press MUTE (ENTER) to save. Repeat step 2 and press another speed dial button to continue programming speed dial numbers. 13.2 Storing a Caller ID Number 1. Display the number in the caller ID list.
  • Page 19 PROGRAMMING For your reference, here is the default value list: Extension ID: Call forward: Ringer On/Off: Ringer Type: Delayed Ring: Co Trunk Connection: Line Preference: Auto-Mute: Tone/Pulse dialing: Flash Length: LIU Detection: Calendar: Area Code Setting: Speed Dialing: Ringer Volume: Speaker Volume: Handset Volume: Headset Volume:...

  • Page 20: Basic Operation

    BASIC OPERATION 1. Lamp (LED) Operation Line Buttons • Lamp is off when the line is not be- ing used. On steady • Lamp is on if the line is being used by another extension. Wink • Lamp will “wink” to indicate the line you are talking on.

  • Page 21: Line-In-Use Indication

    You may intrude on that busy line to verify that the line is not out of order. However, lines being used solely by VT 4121 speakerphone are privacy protected form intrusion. 3. Adjusting the Handset Volume Level...

  • Page 22: Making An Outside Call

    BASIC OPERATION 8. Making an Outside Call Each VT 4121 speakerphone may have four (4) outside lines programmed for direct access and dialing. 8.1 Using the Handset 1. Lift the handset. (If you have Auto- matic Line Selection enabled, the telephone will automatically select a line-proceed to Step 3 ).

  • Page 23: Retrieving A Call On Hold

    BASIC OPERATION 2. Hang up. Press ICM. If you want to make an intercom call autotransferring the line or simply hang up the handset and the line will remain on hold. 11. Retrieving a Call on Hold When you place a call on Hold at your speakerphone you will hear a brief re- mainder tone after 30 seconds.

  • Page 24: Using The Direct Station Buttons

    BASIC OPERATION (DND) mode, you will hear DND tone. Note 2: If you do not perform Step 3 above within approximately 10 seconds, the intercom will be released. 12.3 Using the Direct Station Buttons The speed dial buttons are also preprogrammed for use as Direct Sta- tion Selection (DSS) buttons.

  • Page 25: Receiving A Transferred Call

    BASIC OPERATION 2. Dial the extension number where you will transfer the call (or press a DSS button ). For instance, if you want to transfer a call to extension 15 the display will show: Note 1: You will hear a single tone if the call has transferred.

  • Page 26: Paging

    BASIC OPERATION 20 answers: 4. Press CONFERENCE. The display shows: 5. Hang up to end the conference. Note: When you hang up extension 20 will still be connected to the line until that extension hangs up. 19. Paging 19.1 Paging Another Speakerphone 1.

  • Page 27: Receiving A Voice Page To All Speakerphone Extension

    BASIC OPERATION 19.5 Receiving a Voice Page to All Speakerphone Extension. For example, if extension 12 sends a Voice Page to all telephones in the sys- tem, the extension telephone will show: 19.6 Meet Me Answer to All Page Press PAGE or PAGE ALL to answer the page.

  • Page 28: Last Number Redial

    BASIC OPERATION seconds, and then dial the number again. 4. When you hear ringing, lift the hand- set to speak. Note: The MUTE lamp lights steady when the Auto Busy Redial fea- ture is activated. The SPEAKER lamp will flash slowly during di- aling attempts, and quickly dur- ing dialing.

  • Page 29: Message Waiting Light

    BASIC OPERATION 3. Dial the remaining numbers to be dialed in the tone mode. Note: When you hang up the tele- phone will return to the pulse dialing mode. 28. Message Waiting Light If you subscribe to voice mail service from your local telephone company, the LED to the right of the Caller ID keys will flash when someone has left a mes-...

  • Page 30: Caller Id Operation

    CALLER ID OPERATION IMPORTANT: You must subscribe to Caller ID service pro- vided by your local telephone company on each line you wish to receive call informa- tion. 1. Caller ID Buttons There are five (5) buttons used to ac- cess Caller ID functions: •...

  • Page 31: Receiving A Name And Number Call

    CALLER ID OPERATION caller. Other telephone companies may only provide the number of the calling party. Note 1: When the VT 4121 is con- nected behind a PBX or key system, the caller ID features cannot be used. 3.1 Receiving a Name and Number...

  • Page 32: Receiving A Call From Outside The Calling Area

    CALLER ID OPERATION 3.5 Receiving a Call from Outside the Calling Area If a caller is outside of your Caller ID area: 4. Reviewing Calls in the Caller List Information for a maximum of ninety- nine (99) calls will be maintained. If more than 99 calls are received, the newest call will replace the oldest call in the list.

  • Page 33: Dialing A Number Form The Caller Id List

    CALLER ID OPERATION 6. Delete the Entire Caller ID List You can delete the entire Caller ID List by pressing ERASE while viewing the total calls/new calls display. 7. Dialing a number form the Caller ID List You can dial a number from the Caller ID list while in the review mode.

  • Page 34: Aux Data Port

    AUX DATA PORT The Speakerphone is equipped with an auxiliary data port on the back panel as shown: Auxiliary Data Port The auxiliary data port can be used to connect any standard single line device to line 4 for basic line service. This is particularly useful for notebook PC modem con- nections, as well as fax machines or other single line telephone devices.

  • Page 35: Maintenance

    MAINTENANCE TAKING CARE OF YOUR TELEPHONE. Your VT4121 contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet.

  • Page 36: Warranty Statement

    At our option, repair or replace your unit. HOW DO I SEND MY UNIT, IN OR OUT OF WARRANTY? • In the U.S. Call VTECH Communications customer service for Return Authorization at: • Properly pack your unit. lnclude any cables & accessories which were originally provided with the product.

  • Page 37: Technical Specfications

    TECHNICAL SPECFICATIONS VT 4121 Speakerphone Physical: Modular, Desk/ Wall High/Low Angle Stand Power: Class 2 Trans- former Input: 120VAC, 60Hz, Output: 12VDC, 400MA (milliamps) Electrical: 4 CO/PBX Lines, 2 Wire, Loop Start, 600 Ohms, 24/ 48VDC Ringer Equivalence: 0.3B Mechanical:...

  • Page 38: Wall Mounting Template

    VT 4121 4-Line Speakerphone ll Mounting Template Use this template when wall mounting your base unit. To mark the positions of the mounting screws, hold this template against the wall, and press a pencil or pen point through the center of each crossmark.

  • Page 39: Table Of Contents

    TABLE OF CONTENTS INTRODUCTION ... 1 Becoming familiar with your speakerphone ... 1 The display ... 2 The Features ... 2 Parts Check list ... 5 FCC REGULATIONS ... 6 IMPORTANT SAFETY INSTRUCTIONS ... 8 INSTALLATION ... 10 Site Planning ... 10 Installing the Speakerphone ...
  • Page 40 TABLE OF CONTENTS Making an Outside Call ... 21 Using the Handset ... 22 Using the Speakerphone/Headset ... 22 Answering an Outside Call ... 22 Using the Handset ... 22 Using the Speakerphone ... 22 Placing a Call on Hold ... 22 Retrieving a Call on Hold ...
  • Page 41 TABLE OF CONTENTS Receiving a Call ... 30 Receiving a Name and Number Call ... 31 Receiving Multiple Calls ... 31 Receiving a Number Only Call ... 31 Receiving a Blocked Call ... 31 Receiving a Call from Outside the Calling Area ... 32 Reviewing Calls in the Caller List ...
  • Page 42 VTECH COMMUNICATIONS LTD. Is a trademark of VTECH COMMUNICATIONS LTD.., a member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTECH Communications, Beaverton, OR, 97008. Copyright 1999 for VTECH COMMUNICATIONS LTD.. ISSUE 0...

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