Page 1: Table Of Contents
Table of Contents GETTING STARTED....4 Before You Begin ..... 4 Parts Check List: .
Page 2 Answering System Operation - Remote Access ..32 Connect with the Answering System ..32 Voice Menu ..... .32 Remote Access Commands .
Page 3: Need Help
NEED HELP? This book has all the feature operation and troubleshooting you need to install and operate your new VTech phone. Please take the time to review thoroughly to ensure proper installation and the beneﬁt of this VTech innovative and feature rich product.
Page 4: Getting Started
To purchase replacement batteries, visit us on the web at www.vtechphones.com or call VTech Communications, Inc. at 1-800-595-9511. In C a n a d a , c o n t a c t V T e c h Telecommunications Canada Ltd.
Page 5: Installation
Place the handset in its base when not in use to ensure maximum daily performance. www.vtechphones.com • U s e o n l y t h e provided VTech b a t t e r y , equivalent. GETTING STARTED...
Page 6: Connect Power And Telephone Line Cords
Installation Connect Power and Telephone Line Cords • Install the base unit away from electronic Standard equipment such p e r s o n a l electrical outlet computers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture.
Page 7: Wall Mounting
Installation Wall Mounting Your phone base unit is designed to mount on a standard telephone wall plate. Wall mounting is optional. See position one below for instructions. Desk/Table Installation To place your base unit on a desk or table, insert the desk/wall bracket as instructed below and shown in position one or two, depending on your preference of how you’d like the base unit to be angled.
Page 8: Charge The Handset Battery
Installation Charge the Handset Battery Place the handset in the base or charger. NEEDS CHARGING will appear on the handset. Charge • If the phone will the battery for at least 16 hours the ﬁrst time. not be used for a long period of time, Set Language Mode remove the battery...
Page 9: Set Handset Date And Time
Installation Set Handset Date and Time If you subscribe to caller ID service, the date and time will be set automatically with the ﬁrst incoming call. If you do not have caller ID service, you can set the date and time manually: •...
Page 10: If You Subscribe To Dsl Service
Installation If you subscribe to DSL service: If you hear noise during conversations and/or your caller ID features aren’t functioning properly, install a noise ﬁlter to the telephone line between the base unit and the telephone line jack. Contact your DSL provider to obtain a noise ﬁlter.
Page 11: Basic Operation
Telephone Operation Handset Operation 1. Make a Call • While entering names or Press PHONE, then dial the numbers into memory, press to delete last number. -OR- character entered. Dial the number (use /DIR to backspace and make • While on a call, press to corrections), then press increase the volume.
Page 12: Base Operation
Telephone Operation Temporary Tone Dialing If you have pulse (rotary) service, you can change from dial pulse to touch tone dialing during a call by pressing * TONE. This is useful if you need to send touch tone signals for access to telephone banking or long distance services.
Page 13: Clear Message Waiting Alert
Telephone Operation When you have a message waiting, the handset will display: MESSAGE WAITING 5/01 5:40PM Clear Message Waiting Alert If after you review your message(s) your message waiting alert does not go off, you may manually turn it off by: 1.
Page 14: Headset Jack
Telephone Operation Headset Jack You can use this telephone handsfree when you install any VTech 2.5 mm • T o p u r c h a s e a headset, purchased separately. headset, visit us on the web at www.
Page 15: Display Screen Messages
Telephone Operation Display Screen Messages Screen Displays: ** RINGING ** CONNECTING... PHONE ON ** PAGING ** BATTERY LOW SCANNING... CAN’T CONNECT RINGER OFF MESSAGE WAITING When: There is a call coming in. The handset is waiting for dial tone. The handset is in use. The base is paging the handset.
Page 16: Speed Dialing
Speed Dialing Your phone can store up to nine telephone numbers with names (up to 15 characters and 24 digits in each location) in the speed dial memory locations you assign (numbered 1 through 9) in each handset. These numbers can be dialed with two button presses. You can also store telephone numbers with •...
Page 17: Edit A Number/Name Stored In Speed Dial
Speed Dialing 5. After you enter the name, press SELECT or PROG. The screen displays ENTER NUMBER. 6. Enter the telephone number. Use to enter a pause if necessary. — OR — Press REDIAL/PAUSE to display the last number (up to 24 digits long) dialed from this phone. 7.
Page 18: Delete A Number/Name Stored In Speed Dial
Speed Dialing Delete a Number/Name Stored in Speed Dial 1. Press and hold the speed dial location key (1-9) of the entry you wish to delete. 2. When the screen displays the entry you want to delete, press SELECT. Then press ERASE ﬂashes.
Page 19: Telephone Directory
Telephone Directory Your phone can store 20 (including the nine speed dial entries) telephone numbers with names (up to 15 characters for the name and 24 digits for the number in each location) in the handset. Store a Number/Name in the Directory 1.
Page 20: Delete A Number/Name Stored In The Directory
Telephone Directory 3. When the screen displays the entry you want to edit, press SELECT. Then press ﬂashes. 4. Press SELECT. The screen displays the name and number. The cursor appears at the end of the name. Use edit the number. Use to edit the distinctive ring setting.
Page 21: Move A Number/Name To The Speed Dial Memory
Telephone Directory 6. Press SELECT. You’ll hear a conﬁrmation beep. Move a Number/Name to the Speed Dial Memory . The screen displays DIRECTORY. 1. Press 2. Press to scroll alphabetically through entries stored in directory. — OR — Press the dial pad key for the ﬁrst letter of the entry you want to move. 3.
Page 22: Caller Id
Caller ID Your phone has a caller ID (CID) with call waiting feature that works with service from your local phone service provider. Caller ID with call waiting lets you see who’s calling before you answer the phone, even when you’re on another call. You may need to change your phone service to use this feature.
Page 23: About Call History (Caller Id)
Caller ID Caller’s name VTech Long distance call 5/01 5:40 Date of call About Call History (Caller ID) Your phone can store up to 45 calls in its caller ID (CID) memory. When the memory is full, the oldest call will automatically be deleted to make room for new incoming call information.
Page 24: Delete Records From Call History
Caller ID Delete Records from Call History Delete a Speciﬁc Call: • Caller ID numbers 1. Locate the record you want to delete from call history. may appear with 2. Press the DELETE key to delete. You’ll hear a conﬁrmation beep. a n a r e a c o d e that may not be Delete All Calls:...
Page 25: Display Screen Messages
Caller ID 2. If you wish to change how the number is stored, press #. The screen displays any alternate dialing sequences available for this call (area code + number; 1 + area code + number; number only; 1+ number). See the note in the side margin for more information on changing the dialing sequence.
Page 26: Answering System Operation At The Base
Answering System Operation At the Base Audible Indicators Your phone telephone system gives you voice prompts for feature operations and voice conﬁrmations when you press a button or complete an operation. • The time will be set automatically Setting the clock with incoming caller ID data.
Page 27: Record Your Announcement
Answering System Operation At the Base • By setting announce only to on or off, you decide which announcement your callers will hear when the system answers a call (the system comes set for normal answering, with announce only turned off).
Page 28: Setting Up Your Answering System
Answering System Operation At the Base Setting Up Your Answering System You can set up one feature at a time, or you can set up the ﬁrst feature and then move on to set up • To advance the the other features in sequence. r e m o t e a c c e s s 1.
Page 29: Listen To, Save & Delete Messages
Answering System Operation At the Base “Set base ringer” “Set number of rings” Toll Saver Listen to, Save & Delete Messages The system automatically saves your messages until you delete them, and can store approximately 15 minutes of messages, memos, and announcements (up to a maximum of 99 messages). A message or memo can be up to four minutes long.
Page 30: Call Screening/Intercept
Answering System Operation At the Base Press to repeat a message; hold to back up and play the previous message. Delete Messages • To delete a message, press DELETE while the message is playing. • Press and hold DELETE to delete all old messages.
Page 31: Window Display
Answering System Operation At the Base 3. To stop recording, press the PLAY/STOP again. Window Display: 1-98 0-99 <--> F (counting) (ﬂashing) (on steady for one second) 10 - 99 1-98 and A (alternating) (steady for one second) CL <--> (normal display) (steady) (ﬂashing)
Page 32: Answering System Operation - Remote Access
Answering System Operation - Remote Access Connect with the Answering System You can access many features of this system remotely from a touch tone phone. 1. Dial your telephone number. 2. When the system answers, enter your remote access code (preset to 19). The system beeps once and then announces the number of new messages.
Page 33 Answering System Operation - Remote Access Press 3 while message is playing. Press 3 3 to delete all old Delete message messages. Press #7; system plays announcement, then beeps. Review announcement Press *7; after beep, record announcement, press 5 to stop. Record announcement System plays back announcement.
Page 34: Batteries
Batteries Battery Care and performance: After your battery is fully charged, you can expect the following performance: • If you repeatedly Operation get a low battery indicator, even While in use (talking) a f t e r c h a r g i n g o v e r n i g h t , t h e While not in use (standby*) battery should be...
Page 35: Additional Information
Troubleshooting If you have difﬁculty operating your phone, the suggestions below should solve the problem. If you still have difﬁculty after trying these suggestions, call VTech Communications at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377. Problem Suggestion My phone doesn’t...
Page 36 Troubleshooting Problem Suggestion I cannot dial out. • Make sure you have a dial tone before dialing. The handset may take a second or two to ﬁnd the base and produce a dial tone. This is normal. Wait an extra second before dialing. •...
Page 37 Troubleshooting Problem Suggestion CAN’T CONNECT • Only one handset of your phone system can be in use (off hook) at a time. For example, if HS1 displays on my is on a call and HS2 presses TALK, CAN’T CONNECT will display. Be sure only one handset handset.
Page 38 Troubleshooting Problem Suggestion I get noise, static, • Press the CHAN button while on a call until the interference has been eliminated. or weak signal even • Other electronic products can cause interference with your cordless phone. Try installing your when I’m near the phone as far away from these types of electronic devices as possible: wireless routers, radios, base.
Page 39 Troubleshooting Problem Suggestion My handset does not • Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this user’s ring when I receive manual. a call. • Make sure the telephone line cord is plugged ﬁrmly into the base unit and the telephone jack. Make sure the power cord is plugged in.
Page 40 Troubleshooting Problem Suggestion My calls fade or cut in • Press the CHAN button while on a call until the interference has been eliminated. and out while I’m using • Other electronic products can cause interference with your cordless phone. Try installing your my handset.
Page 41 Troubleshooting Problem Suggestion My Caller ID isn’t • Caller ID is a subscription service. You must subscribe to this service for this feature to work working. on your phone. • Your caller must be calling from an area that supports caller ID. •...
Page 42: Maintenance
• During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair this product, we may use new or refurbished replacement parts. If we choose to replace this product, we may replace it with a new or refurbished product of the same or similar design. VTech will return repaired or replacement products to you in working condition.
Page 43 VTech assumes no risk for damage or loss of the Product in transit. • If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity.
Page 44: Important Safety Instructions
Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of ﬁre, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning.
Page 45: Fcc, Acta And Ic Regulations
This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The base unit shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip.
Page 46: The Rbrc ® Seal
RBRC 800-8-BATTERY™ for information on Ni-Cd battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.
Page 47: Technical Speciﬁcations
Technical Speciﬁcations Enhanced 5.8GHz technology–your phone operates on a dual band transmission that combines the best of 5.8GHz and 900MHz technologies, providing enhanced performance over standard cordless telephones. Frequency Control Crystal controlled PLL synthesizer Transmit Frequency Base: 912.75 - 917.10 MHz Handset: 5863.80 - 5872.5 MHz Receive Frequency Base: 5863.80 - 5872.5 MHz...
Page 48: Index
Index About announcements 26 About call history 23 Additional information 35-47 Answering system operation - remote access 32-33 Answering system operation at the base 26-31 Audible indicators 26 Basic operation 11-33 Batteries 34 Battery care and maintenance 34 Before you begin 4 Belt clip (optional) 10 Call Transfer 13 Call screening/intercept 30...
Page 49 Move a number/name to the speed dial memory 21 Operating range 14 Parts check list 4 Range 14 Reassign locations in speed dial 18 Record a memo 30 Record your announcement 27 Remote access commands 32 Replacing the Handset Battery 34 Review call history 23 Set Handset date and time 9 Set language mode 8...
Page 50 VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc.; Beaverton, Oregon. Distributed in Canada by VTech Communications Canada, Ltd.; Suite 200, 7671 Alderbridge Way, Richmond, B.C. Copyright ©2005 for VTECH TELECOMMUNICATIONS LTD.
Page 51 User’s Manual w w w . v t e c h p h o n e s . c o m Model: ia5864...

VTech IA5864 User Manual

Getting Started

Basic Operation

Additional Information

Quick Links

Table of Contents

Related Manuals for VTech IA5864

Summary of Contents for VTech IA5864

Table of Contents