Responders And People To Notify - Philips Lifeline User Manual

Responders and People to Notify

As a Lifeline subscriber, you should identify one or more people who
will agree to respond in the event of an incident. These are called
Responders. Typically, Responders are family members, friends or
neighbors who are nearby and can come to assist you.
Often, there are other people who are not available to assist you but who
would like to know that you needed assistance. These could be family
members in another area or healthcare professionals who are involved in
your care. These people are referred to as People to Notify.
Choosing a Responder
It is best to choose a Responder who:
• Has a key to your home or knows where one is located
(perhaps in a key lockbox).
• Could come to help you at different times of the day or night.
• Lives or works within 10 minutes of where you live.
• Is physically capable of assisting you if you need help.
Information Lifeline Needs About Responders
Please ensure that Lifeline has the following information about each
person acting as a Responder. Also, record the information inside the
front cover of this User's Manual:
• Name
• Phone numbers – home, work and cell phone
• Whether or not the Responder has a key to your home
6 Lifeline Service