Troubleshooting - Samsung GE711K Owner's Instructions & Cooking Manual

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troubleshooting

If you have any of the problems listed below try the solutions given.
Problem
General
The buttons
Foreign matter may
cannot be pressed
be caught between
properly.
the buttons.
For touch models:
Moisture is on the
exterior.
Child lock is
activated.
The time is not
The Eco (power-
displayed.
saving) function is set.
The oven does
Power is not
not work.
supplied.
The door is open.
The door open safety
mechanisms are
covered in foreign
matter.
The oven
The user has opened
stops while in
the door to turn food
operation.
over.
GE711K_AL_DE68-03895J-00_EN.indd 24
Cause
Action
Remove the foreign
matter and try again.
Wipe the moisture
from the exterior.
Deactivate Child lock.
Turn off the Eco
function.
Make sure power is
supplied.
Close the door and try
again.
Remove the foreign
matter and try again.
After turning over the
food, press the Start
button again to start
operation.
Problem
The power
The oven has been
turns off during
cooking for an
operation.
extended period of
time.
The cooling fan is not
working.
Trying to operate the
oven without food
inside.
There is not
sufficient ventilation
space for the oven.
Several power plugs
are being used in the
same socket.
There is a
Cooking sealed food
popping sound
or using a container
during operation,
with a lid may causes
and the oven
popping sounds.
doesn't work.
The oven exterior
There is not
is too hot during
sufficient ventilation
operation.
space for the oven.
Objects are on top of
the oven.
English - 24
Cause
Action
After cooking for an
extended period of
time, let the oven cool.
Listen for the sound of
the cooling fan.
Put food in the oven.
There are intake/
exhaust outlets on the
front and rear of the
oven for ventilation.
Keep the gaps
specified in the
product installation
guide.
Designate only one
socket to be used for
the oven.
Do not use sealed
containers as they may
burst during cooking
due to expansion of
the contents.
There are intake/
exhaust outlets on the
front and rear of the
oven for ventilation.
Keep the gaps
specified in the product
installation guide.
Remove all objects on
the top of the oven.
5/18/2016 6:51:11 PM

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