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Troubleshooting Guide; Service - Kenmore 795.7414 Series Use & Care Manual

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Q: What are the best temperature settings for my refrigerator and freezer?
A: The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the freezer is 0°
Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired temperatures. Milk should be
cold when stored on the inner shelf of the refrigerator. Ice cream should be firm and ice cubes should not melt in
the freezer. To switch the display from Fahrenheit to Celsius, press and hold the Freezer and Refrigerator buttons
until you hear a beep and the settings in the display change.
Q: How do I set the refrigerator and freezer temperatures?
A: Continually press the Refrigerator or Freezer button on the control panel until the desired temperature appears. The
numbers will cycle from highest to lowest and then return to the highest again with continuous pressing.
Q: Why do I hear a buzzing noise from my refrigerator periodically?
A: This may happen if you do not have a water source attached to your refrigerator and the icemaker is turned on. If
you do not have a water source attached to the back of the refrigerator you should turn the icemaker off.
Q: Why does the icemaker tray look crooked?
A: This is a normal part of the icemaker cycle. The icemaker tray may appear level or with a slight tilt. The change in
position is to assist in the freezing process.
Q: My refrigerator is powered on and the controls are working, but it's not cooling and the display shows "OFF" (see
below). What is wrong?
A: The refrigerator is in Demo Mode. The Demo Mode disables all cooling in the refrigerator and freezer sections to
conserve energy while on display in a retail store. When activated, OFF is displayed on the control panel and the
display remains on for 20 seconds. With either refrigerator door opened, press and hold the Refrigerator Temp
button and press the Accela Ice button 3 times. The control panel beeps and the temperature settings display to
confirm that Demo Mode is deactivated. Use the same procedure to activate Demo Mode.
Before conducting troubleshooting, make sure that the following basic requirements are met:
Service Flow
Water Supply
Water Pressure
Operating Ambient Temperature Limits
Electrical Ratings


0.5 gpm (1.9 lpm)
Potable Water
20-120 psi (138-827 kPa)
55°F–110°F (12.8°C–43.3°C)
115 V, 60 Hz, AC only, and fused at 15 or 20 amperes


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