1. Manuals
  2. Brands
  3. Viking Components Manuals
  4. Modem
  5. 56K
  6. User manual

Viking Components 56K User Manual

Usb modem (windows 95 & 98)
Hide thumbs Also See for 56K:
Table of Contents

Advertisement

Quick Links

Download this manual See also: User Manual
Enlarged version
VIKING 56K

USB MODEM

(OSR2)
(WINDOWS 95
& 98)
USER'S GUIDE
Manual No. 1005282
Release 03/99, Rev A
®
S P E E D
•
P O W E R
•
P E R F O R M A N C E

Advertisement

Table of Contents
loading

Related Manuals for Viking Components 56K

Summary of Contents for Viking Components 56K

  • Page 1: Usb Modem

    VIKING 56K USB MODEM (OSR2) (WINDOWS 95 & 98) USER’S GUIDE Manual No. 1005282 Release 03/99, Rev A ® S P E E D • P O W E R • P E R F O R M A N C E...

  • Page 2: Table Of Contents

    VIKING COMPONENTS 56K USB MODEM USER’S GUIDE Table of Contents 1 Introduction 56K External Features & Specifications 2 Before You Install System Requirements Phone Requirements Communications Software Requirements 3 Installation Verifying Your System is USB Ready Hardware Installation Software Installation...
  • Page 3 VIKING COMPONENTS 56K USB MODEM USER’S GUIDE 1 Introduction Congratulations on purchasing your Viking Components 56K USB (Universal Serial Bus) fax/modem for your computer. To turn your computer into a commu- nications center, all you need is your Viking fax/modem and a standard analog phone line.

  • Page 4: Before You Install

    VIKING COMPONENTS 56K USB MODEM USER’S GUIDE 2 Before You Install It is recommended to read any additional information in your system’s “Owner’s Guide” regarding external modems before continuing. System Requirements Computer: • Any computer with a free USB port.

  • Page 5: Phone Requirements

    VIKING COMPONENTS 56K USB MODEM USER’S GUIDE Phone Line Requirements The phone line required by the Viking Components USB fax/modem is an analog RJ-11. This is a standard residential phone line. Warning: Do not use a PBX or digital phone line. These phone lines may damage the Viking Components USB fax/modem or phone equipment.

  • Page 6: Installation

    VIKING COMPONENTS 56K USB MODEM USER’S GUIDE 3 Installation This chapter contains instructions on installing your Viking 56K USB fax/modem. Verifying Your System is USB Ready Before installing the software for your new Viking USB fax/modem, you will need to verify your system is USB ready.

  • Page 7: Hardware Installation

    VIKING COMPONENTS 56K USB MODEM USER’S GUIDE Hardware Installation Warning: The phone jack you use must be for an analog phone line. If you are in an office building, it may use digital phone lines. If you are not sure of the type of phone lines your office building has, contact your phone system administrator.

  • Page 8: Hardware Installation

    VIKING COMPONENTS 56K USB MODEM USER’S GUIDE Hardware Installation (Continued) 2. Return the modem right side up and feed the phone cables through the back of its base. 3. Power on your computer. 4. Locate an available USB port on your computer and connect it with the USB cable on the back of the modem.

  • Page 9: Software Installation

    VIKING COMPONENTS 56K USB MODEM USER’S GUIDE Software Installation Once the Viking USB fax/modem is installed, you will need to install the software necessary to communicate with the fax/modem. This section will cover the steps necessary to configure your computer’s operating system. Please proceed to the following pages for your computer’s operating system:...

  • Page 10: Windows 95 (Osr2)

    VIKING COMPONENTS 56K USB MODEM USER’S GUIDE Windows 95 (OSR2) Software (Continued) 4.You will be asked to insert the “Viking USB Modem Installation Disk.” In the “Copy Files From” field, type: A: and then click on the “OK” button. The remaining drivers will be loaded automatically.
  • Page 11 VIKING COMPONENTS 56K USB MODEM USER’S GUIDE Windows 98 Software 1.You will be prompted with the “New Hardware Found” message. Then “Add New Hardware Wizard” window will appear. A message in the window will read “This wizard searches for new drivers for: V.90/K56flex USB MODEM.” Click on the “Next”...

  • Page 12: Windows 98

    VIKING COMPONENTS 56K USB MODEM USER’S GUIDE Windows 98 Software (Continued) 3. The next message that should appear in the “Add New Hardware Wizard” is “Windows will search for new drivers in its driver database on your hard drive, and in any of the following selected locations.
  • Page 13 VIKING COMPONENTS 56K USB MODEM USER’S GUIDE Windows 98 Software (Continued) 5. The final message in the “Add New Hardware Wizard” should show your new Viking modem “Viking USB Modem Board”at the top. A message “Windows has fin- ished installing the software that your new hardware device requires” should also appear.

  • Page 14: Using Data & Fax Communication Software

    VIKING COMPONENTS 56K USB MODEM USER’S GUIDE Using Data and Fax Communication Software Most communication software installation programs will automatically detect your Viking fax/modem and preform the appropriate configurations. In some cases, you may find it necessary to configure the software so it can send the appropriate commands to the fax/modem.

  • Page 15: Technical Notes

    VIKING COMPONENTS 56K USB MODEM USER’S GUIDE 4 Technical Notes This chapter covers the definitions of the status lights on the front of your exter- nal modem, the COM port and IRQ settings, and information necessary when the system does not automatically configure the fax/modem properly.

  • Page 16: Irq Settings And Dos Applications

    VIKING COMPONENTS 56K USB MODEM USER’S GUIDE IRQ Settings and DOS Applications The Interrupt Resource (IRQ) assigned to the Viking 56K USB modem may not match the interrupt that DOS applications should be configured to use. They can be corrected by completing the following steps: 1.

  • Page 17: Irq Settings And Dos Applications

    7.With your mouse, click on the checkbox “Enable DOS Support.” Then click on the “OK” button. You will be asked to restart your system to activate the changes. Restart your system. DOS applications should now work with your Viking 56K USB modem.

  • Page 18: Troubleshooting

    VIKING COMPONENTS 56K USB MODEM USER’S GUIDE 5 Troubleshooting This chapter will cover some solutions to some common problems you may expe- rience when installing your Viking USB modem. Some solutions may not apply to your operating system or may not be listed. If your problem is not answered in the following sections, please proceed to page 31, on contacting Viking for sup- port.

  • Page 19: General Troubleshooting

    VIKING COMPONENTS 56K USB MODEM USER’S GUIDE General Troubleshooting Problem The power light on the modem is • Ensure the modem is plugged into your system’s USB not on. port. If your modem is plugged into a hub, it must be a powered hub.
  • Page 20 VIKING COMPONENTS 56K USB MODEM USER’S GUIDE General (Continued) Problem How can I change the speaker vol- • The volume can be changed through AT Commands. Use ume on the modem? the following AT Commands to change the volume levels:...
  • Page 21 VIKING COMPONENTS 56K USB MODEM USER’S GUIDE General (Continued) Problem Modem does not fax • Did you select the correct fax class? Check your soft- ware, select another fax class and try again. • Do you have another communications program open? If so, close it.

  • Page 22: Basic At Commands

    VIKING COMPONENTS 56K USB MODEM USER’S GUIDE 6 Basic AT Commands From terminal mode or command line, AT commands allow you to control your modem. If you are using your communications software to operate your modem, the software menus configure the AT commands. Follow the instructions in this chapter to operate your modem directly from the terminal mode.
  • Page 23 VIKING COMPONENTS 56K USB MODEM USER’S GUIDE Basic AT Command Set (Continued) Command Function Report firmware revision, model, and interface type. Report response programmed by an OEM. Report the country code parameter. Report modem data pump model and code revision.
  • Page 24 VIKING COMPONENTS 56K USB MODEM USER’S GUIDE Basic AT Command Set (Continued) Command Function Report basic call progress result codes and connections speeds (OK, CON NECT, RING, NO CARRIER (also, for busy, if enabled, and dial tone detected), NO ANSWER, CONNECT XXXX, and ERROR.
  • Page 25 VIKING COMPONENTS 56K USB MODEM USER’S GUIDE Basic AT Command Set (Continued) Command Function &G0 Disable guard tone. &G1 Disable guard tone. &G2 Enable 1800 Hz tone. &J0 Set S-Register response only for compatibility. &J1 Set S-Register response only for compatibility.
  • Page 26 VIKING COMPONENTS 56K USB MODEM USER’S GUIDE Basic AT Command Set (Continued) Command Function &T1 Initiate local analog loopback. &T2 Returns ERROR result code. &T3 Initiate local digital loopback. &T4 Allow remote digital loopback. &T5 Disallow remote digital loopback request.
  • Page 27 VIKING COMPONENTS 56K USB MODEM USER’S GUIDE Basic AT Command Set (Continued) Command Function When modem receives break from the remote modem: \K0,1 Clear data buffers and send break to DTE. \K2,3 Send a break immediately to DTE. \K4,5 Send a break with received data to the DTE.

  • Page 28: Ecc Commands

    VIKING COMPONENTS 56K USB MODEM USER’S GUIDE ECC Commands Command Function Disable data compression. Enable MNP 5 data compression. Enable V.42 bis data compression. Enable both V.42 and MNP 5 compression. Set maximum block size in MNP to 64. Set maximum block size in MNP to 128.

  • Page 29: Initialization Strings

    VIKING COMPONENTS 56K USB MODEM USER’S GUIDE MNP 10 Commands (Continued) Command Function Select initial transmit level of -26 dBm. Select initial transmit level of -30 dBm. Select initial transmit level of -10 dBm. @M3 - @M10 Select initial transmit level of -10 dBm.
  • Page 30 VIKING COMPONENTS 56K USB MODEM USER’S GUIDE Fax Class 1 Command Function +FCLASS=n Service class. +FAE=n Data/fax auto answer. +FRH=n Receive data with HDLC framing. +FRM=n Receive data. +FRS=n Receive silence. +FTH=n Transmit data with HDLC framing. +FTM=n Transmit data.
  • Page 31 VIKING COMPONENTS 56K USB MODEM USER’S GUIDE Fax Class 2 (Continued) Command Function +FET=N Transmit page punctuation. +FHNG Call termination with status. Session termination. +FLID= Local ID string. +FLPL Document for polling. +FMDL? Identify model. +FMFR? Identify manufacturer. +FPHCTO Phase C time out.

  • Page 32: Modem Driver & Firmware Upgrades

    VIKING COMPONENTS 56K USB MODEM USER’S GUIDE 7 Modem Driver & Firmware Upgrades Your Viking External modem can be upgraded by updating its drivers and through firmware upgrades. These upgrades can be downloaded from Viking Components Web page at: http://www.vikingcomponents.com Once you have reached Viking’s Web site, select “Support.”...

  • Page 33: Contacting Technical Support

    VIKING COMPONENTS 56K USB MODEM USER’S GUIDE 8 Contacting Technical Support If your questions have not been answered or if you are unable to solve a problem with your modem by using this guide, Viking Components has Technical Support available 7 days a week and 24 hours a day.

  • Page 34: Communication Regulations

    VIKING COMPONENTS 56K USB MODEM USER’S GUIDE 9 Communication Regulations INDUSTRY CANADA (IC) NOTICE “NOTICE: The Industry Canada (IC) label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, oper- ational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements documents(s).
  • Page 35 VIKING COMPONENTS 56K USB MODEM USER’S GUIDE PART 68 REQUIREMENTS This equipment complies with Part 68 of the FCC Rules. On this equipment there is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. You must, upon request, provide this information to your telephone company.
  • Page 36 VIKING COMPONENTS 56K USB MODEM USER’S GUIDE PART 68 REQUIREMENTS (Continued) This equipment may not be used on coin service provided by the telephone com- pany. Connection to party lines is subject to state tariffs. The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use...

  • Page 37: Warranty & Disclaimer Information

    VIKING COMPONENTS 56K USB MODEM USER’S GUIDE 10 Warranty & Disclaimers 5 YEAR WARRANTY All Viking Components products have been thoroughly tested free of defects in material and workmanship. If any malfunction should occur while used in its rec- ommended environment, Viking, at its option, will repair or replace this product at no charge, provided the product or any part thereof has not been abused, misused, neglected, replaced, repaired or modified.

Table of Contents