Troubleshooting; Appliance Safety; Error Code / Fault Display / Signal - Bosch SM Series User Manual

Troubleshooting

You can rectify minor faults on your appliance yourself. Read the troubleshooting in-
formation before contacting Customer Service. This will avoid unnecessary costs.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced with a spe-
▶
cial connection cable, which is available from the manufacturer or his Customer
Service.

Appliance safety

Errors
Appliance door will not open
or cannot be opened easily.

Error code / Fault display / Signal

Errors
E:12 lights up.
E:14 lights up.
E:15 lights up.
E:16 lights up.
E:18 or indicator for water
supply lights up.
Cause
Childproof lock is activated.
Cause
Heating element is furred up.
Water protection system is ac-
tivated.
Water protection system is ac-
tivated.
Water is continuously running
into the appliance.
Supply hose is kinked.
Water tap is turned off.
Water tap is jammed or furred
up.
Filter in the water supply is
blocked.
Troubleshooting en
Troubleshooting
Open the appliance door. → Page 35
▶
Troubleshooting
Descale the appliance.
1.
Operate the appliance with the Water
2.
softening system.
Turn off the water tap.
1.
Call Customer Service → Page 55.
2.
Turn off the water tap.
1.
Call Customer Service → Page 55.
2.
Turn off the water tap.
1.
Call Customer Service → Page 55.
2.
Install the supply hose without kinks.
▶
Turn on the water tap.
▶
Turn on the water tap.
▶
The flow rate must be at least 10 l/
min when the water supply is open.
Switch off the appliance.
1.
Pull out the mains plug.
2.
Turn off the water tap.
3.
Unscrew the water connection.
4.
43