When fault indicators show that the system is not operating properly, perform the following check.
Commonly Asked Questions & Topics
Carry out the operations below for commonly-occurring questions or faults.
Questions or Faults
Can the filters be washed?
The control panel does
not seem to work.
The equipment emits a lot
The equipment operates
normally but the outgoing
air volume is significantly
If the fault encountered is not listed above, please call the Customer Service Hotline.
• Power cord issue
• Filter compartment issue
• Fan Motor Failure
The installation location is not
at even level or the filter is not
The outlet might be blocked by
a foreign object or the filter has
not been replaced in a timely
Corrective Steps / Reasoning
Replace the compound filter instead
of wash, the pre-filter can be wiped.
1. Please ensure power cord is firmly
attached to the unit as well as socket
on the wall and then retry pressing the
2. Please reopen bottom of the unit,
readjust the filter so it is centrally placed
in cavity and close the bottom. Ensure
bottom is firmly in place & locked and
then retry operating the unit.
3. If above two steps do not resolve this
issue, then the unit has experienced a
fan motor failure and will not operate.
Please contact Electrolux authorized
servicer for further troubleshooting or
Install the equipment on a level
surface and re-confirm filter
installation position and order.
Please re-adjust the equipment
installation position to ensure enough
space is reserved, and confirm that
filter have been replaced according to
filter replacement indicator status.