US Robotics 33600 User Manual

Usrobotics user's manual winmodem 33600, x2/56k

Advertisement

Quick Links

Winmodem 33600 & x2/56K*
User's Manual

Advertisement

Table of Contents
loading

Summary of Contents for US Robotics 33600

  • Page 1 Winmodem 33600 & x2/56K* User’s Manual...
  • Page 2 * Depending on line conditions. U.S. Robotics and the U.S. Robotics logo are 3Com registered trademarks. IBM, IBM PC, PC/XT and PC/AT are International Business Machines Corporation trademarks. Microcom Networking Protocol (MNP) is a Microcom Inc. registered trademark. © 1997...
  • Page 3: Table Of Contents

    Table of Contents Introduction How a Modem Works... 1 How Does Your Sportster Winmodem 33600 & x2/56K Work ? ... 2 Other Features ... 3 Package Contents... 4 Installation Sportster Winmodem 33600 & x2/56K Installation... 5 STEP 1: Insert the Modem Into the Computer ... 6 STEP 2: Run the Modem’s Installation Program...
  • Page 4 Voice Applications ... 34 Application Settings ... 34 Appendix A – Technical Reference Main AT commands... 37 Appendix B – Technical Specifications Sportster Winmodem 33600 & x2/56K Specifications ... 57 Electrical power ... 58 CE Mark... 59 Electromagnetic Compatibility... 59 Safety ...
  • Page 5: Introduction

    This shift of digital data into analog signals and back again allows two computers to “speak” with one another. Called modulation/demodulation , this transformation of data and signals is how the modem received its name. Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 6: How Does Your Sportster Winmodem 33600 & X2/56K Work

    How Does Your Sportster Winmodem 33600 & x2/56K Work ? With your Sportster Winmodem 33600 & x2/56K*, you can move beyond the boundaries of your computer — around the world, if you’d like. You can fax a graphic to an overseas supplier, update files on your computer at work from your computer at home, surf the Internet…he list goes on.
  • Page 7: Other Features

    (V.42/MNP 2-4 error control.) Efficiently The Sportster Winmodem 33600 & x2/56K ’s data compression feature can pack data down to a fraction of its original size. It can also de-compress data compressed by the remote modem (V.42 bis /MNP 5 data compression.)
  • Page 8: Package Contents

    Package Contents Sportster Winmodem 33600 & x2/56K RJ11 phone cord User's guide Voice mail, fax and data communications software for Windows Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 9: Installation

    NOTE: Turn the computer and any connected peripheral devices off. This chapter will walk you through the installation of your Sportster Winmodem 33600 & x2/56K. There are two parts to the installation: Hardware (the modem) and software . The modem must be installed before the software.
  • Page 10: Step 1: Insert The Modem Into The Computer

    6. Fasten the edge to the computer's panel, replace the cover and screws. 7. Plug in the end of the phone cord that came with the modem into the modem's TELCO jack (The Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 11 9. If you want to use a telephone on that line, the setup is as follows: Plug the telephone's cord into the telephone wall jack as shown above. 10. Plug in the power plug and turn the computer on. Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 12: Step 2: Run The Modem's Installation Program

    STEP 2: Run the Modem’s Installation Program Sportster Winmodem 33600 & x2/56K comes with an installation diskette that contains an installation program that will help your computer finish installing the modem. This program will also copy modem programs from the diskette onto your computer’s hard drive.
  • Page 13 If the configuration you’ve chosen works , you should be able to find the Sportster Winmodem 33600 & x2/56K group in the Program Manager window. If you can find this group, you’re ready to install the communications software following the directions page 11.
  • Page 14 You may need to know the number later. When you’ve finished the installation program, a Sportster Winmodem 33600 & x2/56K icon will appear in the Control Panel window. You’ll then be ready to install the communications software. See instructions below.
  • Page 15: Step 3: Installing The Communications Software

    Do not choose 28.800 bps, 14.400 bps, or 12.000 bps, however. Sportster Winmodem 33600 & x2/56K will not work properly at these serial port rates. If you have to specify the COM port being used, refer to the number you wrote on the first page of this manual.
  • Page 16 Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 17: Changing Country Setup Under Windows 95

    ‘Change Country’ button. Note: A warning reminds you that selecting another country different from the one that actually matches your present location may cause the Sportster Winmodem PC Card to operate incorrectly. Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 18 4. Select the appropriate country flag and Click OK. Click on Yes to Save. Note: The Sportster Winmodem PC Card will be reconfigured automatically. To revert back to the original country specification, you must repeat the above procedure. Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 19: Using The Modem

    5. Set the data format to an 8-bit length with no parity or to a 7-bit length with even or odd parity — either one will do — and 1 stop bit. Sportster Winmodem 33600 & x2/56K - User's manual Installation Test...
  • Page 20: Factory Settings

    In order to display the present modem settings, do the following: 1. Run the communications program. 2. Go into the program's terminal mode. 3. Type: Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 21: Resetting The Modem To Factory Settings

    On the other hand, some communications programs let you choose the modem in a menu list. If you can't find your modem there, you can enter these initialization strings above in the settings screen of the application. Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 22: Remarks On Using The Modem

    $76 >YDOXH@ NOTE: This value must be between 1 and 255 seconds (refer to the AT command table for further details). The range of acceptable values is country-dependent. Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 23: Un-Installing The Modem

    Un-installing the Sportster Winmodem 33600 & x2/56K requires that you: Remove the modem from the expansion slot after turning off your computer. Remove the modem programs from the computer’s hard drive after turning your computer back on. You should do this with the “uninstall” program, which can be found: In the Sportster Winmodem 33600 &...
  • Page 24 Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 25: Troubleshooting

    The modem displays double characters on the terminal screen. Sportster Winmodem 33600 & x2/56K - User's manual Troubleshooting Problems and Solutions Solution Check the software configuration. Make sure that it is configured for the appropriate COM port (in most cases it should be set to COM2).
  • Page 26 TONE’. The modem cannot make a call when connected to a PBX. Sportster Winmodem 33600 & x2/56K - User's manual Check that the COM port to which the modem is connected is properly declared. Check the IRQ configuration in the communications software or in the Windows Control Panel.
  • Page 27 Sportster Winmodem 33600 & x2/56K - User's manual The speaker is turned off; reset the modem's settings to the factory settings. The cables are not correctly connected. Check all connections from the telephone wall jack to the modem.
  • Page 28 Calls to foreign countries terminate with a ‘NO CARRIER’ message. Sportster Winmodem 33600 & x2/56K - User's manual Someone probably hung up from another extension. The modem detected a call waiting signal on the line. Contact the local tele-...
  • Page 29 Sportster Winmodem 33600 & x2/56K - User's manual If the telephone line's quality is low, it is best to reduce the transmission speed in order to insure that the connection remains stable.
  • Page 30 “go off hook” to answer the phone. Sportster Winmodem 33600 & x2/56K - User's manual Make sure you are in terminal mode. (Your communications software should let you switch to terminal mode.) Check that the modem is set to display result codes and that the result codes are displayed as words.
  • Page 31 Sportster Winmodem 33600 & x2/56K - User's manual Check that modem’s Carrier Detect (CD) signaling is set correctly. (See in the Commands chapter.) You &C n may need to review the manual that...
  • Page 32 (cont.) Sportster Winmodem 33600 & x2/56K - User's manual When the call is finished, reset the modem by: 1. Typing ATZ 2. And then pressing the Make sure you’ve set your software to the...
  • Page 33 During Data Transfers If your screen displays random or garbage characters. Sportster Winmodem 33600 & x2/56K - User's manual Make sure your communications port is set to connect at the maximum possible connect rate. Set your software to the same word length, parity, and stop bits as the remote modem.
  • Page 34 If errors are occurring in your V.17 (14.4) fax transmissions Sportster Winmodem 33600 & x2/56K - User's manual Place the call again. You may have had a bad phone line or a bad connection. The telephone company routes all calls, even local calls, differently each time you call.
  • Page 35: If You Are Still Having Problems

    Company Customer Support. When you call, specify your modem serial number (found on the modem and on the outside of the box), the software being used, and, if possible, the contents of your ATI7 screen. Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 36 Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 37: Voice Functions

    These capabilities, coupled with the power of specific computer applications, can be used for the PC to simulate either an answering machine, voice mail or any other communications application that processes voice data. Sportster Winmodem 33600 & x2/56K - User's manual Voice Functions...
  • Page 38: Speakerphone

    ‘voice modem’. 2. Contact the software manufacturer to ask for advice on choosing the driver; be sure to mention that your voice modem recognizes AT #V type commands. 3. Contact your modem reseller. Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 39 These settings are used, one to set the 'minimum noise' level on the line that the modem can consider as silent, the other the maximum length of silence before going on hook. Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 40 Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 41: Appendix A - Technical Reference

    4. Any missing numeric parameter is considered to be equal to zero, for instance the disconnect command: ATH <Enter>, is equivalent to ATH0 <Enter>. Sportster Winmodem 33600 & x2/56K - User's manual Reference Main AT commands...
  • Page 42 Dials the phone number string stored in NVRAM at position n (n = 03 ) . Phone numbers are stored with the &Z n = s command. Displays a list of Dial commands. E n Sets local echo. Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 43 E0 Echo OFF. E1 Modem displays keyboard commands. Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 44 Q0 Displays result codes. Q1 Quiet mode; no result codes. Q2 Displays result codes only in Originate mode S r.b = n Sets bit .b of register r to n (0/OFF or 1/ON). Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 45 (See list of S-register settings on the next section). Sets tone dial. V n Displays verbal/numeric result codes. V0 Numeric codes. V1 Verbal codes. X n Sets result code displayed. Default is X4. Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 46 99/CONNECT 24000 103/CONNECT 26400 107/CONNECT 28800 151/CONNECT 31200 155/CONNECT 33600 Functions Adaptative Dialing Wait for 2nd dial tone (W) Wait for answer (@) Fast Dial *Requires @ in dial string; replaces NO CARRIER Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 47 &D1 &D2 Normal DTR operations. &D3 Resets on receipt of DTR. &F n Loads a read-only (non-programmable) factory configuration. &F0 Generic template. &F1 Hardware flow control template. &F2 Software flow control template. Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 48 &N0 Variable rate. &N1 300 bps. &N2 1200 bps. &N3 2400 bps. &N4 4800 bps. &N5 7200 bps. &N6 9600 bps. &N7 12.000 bps. &N8 14.400 bps. Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 49 Modifies the NVRAM 0 template (Y0). &W1 Modifies the NVRAM 1 template (Y1). &Y n Sets break handling. &Y0 Destructive, but doesn’t send break. &Y1 Destructive, expedited. &Y2 Nondestructive, expedited. &Y3 Nondestructive, unexpedited. Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 50 Stores the ASCII decimal code for the Line Feed character. Valid range is 0–127. Stores the ASCII decimal code for the Back- space character. A value of 128255 disables the Backspace key’s delete function. Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 51 NOTE: If you set S10 = 255, the modem will not hang up when carrier is lost. Dropping DTR hangs up the modem. This possibility is country-dependent. Sets the duration and spacing, in milli- seconds, for tone dialing. The range of acceptable values is country-dependent. Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 52 Sets the duration, in fiftieths of a second, of the guard time for the escape code sequence (+++). Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 53 Bit-mapped register. Allowable non-default value is 1. Bit Value Result 1–7 Sportster Winmodem 33600 & x2/56K - User's manual Reset when DTR drops. Reset non-MNP transmit buffer from 1.5K to 128 bytes. Set backspace key to delete.
  • Page 54 ARQ mode only. Stores the ASCII decimal code for the XON character. Valid range is 0–127. Sportster Winmodem 33600 & x2/56K - User's manual Disable ARQ/MNP for V.22. Disable ARQ/MNP for .22bis. Disable ARQ/MNP for V.32/V.32bis/V.32terbo.
  • Page 55 S13. Bit Value Result answers only mode; call Sportster Winmodem 33600 & x2/56K - User's manual Enables ITU-T V.21 modulation at 300 bps for overseas calls; in V.21 mode, the modem both overseas and domestic (U.S. and Canada) calls, but originates V.21 calls.
  • Page 56 Some software may not accept 7200, 12000 and 14400 bps result codes. Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 57 Bit mapped register setup for the 28.8 speed modems only. To set the register, see the instructions for S13. Bit Value Result 0 (zero)1 Sportster Winmodem 33600 & x2/56K - User's manual Result Complete handshaking sequence: V.42 Detection, error control, MNP.
  • Page 58 Default 0: the modem immediately hangs up when DTR drops. Sportster Winmodem 33600 & x2/56K - User's manual Reserved Disable 2400 symbol rate. Disable 2743 symbol rate. Disable 2800 symbol rate.
  • Page 59 This option only applies to connections terminated by dropping DTR. If the modem receives the ATH command, it ignores S38 and immediately hangs up. Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 60 Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 61: Appendix B - Technical Specifications

    Command set Flow control Telephone interface Voice coding Tone detection Call differentiation Sportster Winmodem 33600 & x2/56K - User's manual Specifications Specifications Data: ITU-T V.34, V.FC, ITU-T V.32 bis , V.23, V.22 bis , V.22, V.21 and Bell 212A, 103.
  • Page 62: Electrical Power

    SELV: Very Low Safety Voltage TNV: Telecommunications Network Voltage, voltages in compliance with standard EN 41003 08/93 criteria. Sportster Winmodem 33600 & x2/56K - User's manual Adjustable level and duration Pulse (pulses 0-9), tone (DTMF 0-9, #, *) Dial tone, busy tone, voice detect...
  • Page 63: Ce Mark

    European Directives 91/263/CEE. Immunity EN 50082-1 06/92 Emission EN 55022 class B 08/87 Safety This device complies with the following standard in accordance with the European Directives 91/263/CEE: EN 60950/A2 10/93 Sportster Winmodem 33600 & x2/56K - User's manual CE Mark...
  • Page 64 Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 65: Glossary

    Number of state transitions per second on a communications channel. Even though it is incorrect from a strictly technical point of view, the baud rate is often used to indicate the transmission rate. Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 66 240 characters per second (cps). Some protocols, such as the error correction protocols in the modem use advanced techniques requiring longer transmission frames and data compression to increase the number of characters per second. Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 67 Various techniques that check the reliability of the characters or data blocks. The V.42 and MNP2-2, 10 error correction protocols use error detection (using a CRC type control code) and re-transmit erroneous frames (ARQ). Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 68 Microcom Networking Protocol. Error correction protocol developed by Microcom, Inc. and now in the public domain. MNP protocol guarantees error-free transmissions using error detection (CRC) and re-transmission of incorrect data frames. Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 69 Remote echo is a function of the remote system and is often used in full duplex transmissions. RTS/CTS Hardware check used to tell an intelligent device to stop or resume data transmission. Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 70 The first of a family of error correction software protocols used to transfer files between modems. These protocols are in the public domain and are available on many servers. Ymodem and Zmodem are later protocols. Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 71 Some equipment, including your modem, interpret <Ctrl>-Q as XON (which tells the remote device to resume transmission), others interpret touching any key after <Ctrl>-S as an XON. Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 72 Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 73: Limited Warranty

    REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, LOSS OF DATA OR USE, DAMAGE TO EQUIPMENT, AND CLAIMS AGAINST THE PURCHASER BY ANY THIRD PERSON, EVEN IF U.S. ROBOTICS HAS BEEN Sportster Winmodem 33600 & x2/56K - User's manual INCIDENTAL, DAMAGES PUNITIVE...
  • Page 74 Some nations do not allow limitations on duration of an implied warranty, or the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you. Sportster Winmodem 33600 & x2/56K - User's manual...
  • Page 76 1.024.1388-00...

This manual is also suitable for:

X2/56k

Table of Contents