Uniden DXAI388-2 Owner's Manual

900mhz dual handset system with integrated digital answerer and caller id/call waiting
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Summary of Contents for Uniden DXAI388-2

  • Page 2 www.uniden.com...
  • Page 3: Table Of Contents

    Welcome/Features Quick Reference Guide Controls and Functions Getting Started Read this First Checking the Package Contents Setting up the Phone Before Using, Register Extra Handset to the Main Base Unit When to Re-register Handsets Call Transfer Feature Mounting the Main Base Unit on a Wall Terminology Setting Menu Options Basics...
  • Page 4: Welcome/Features

    Welcome Congratulations on your purchase of the Uniden DXAI388-2 series cordless telephone. This phone is designed and engineered to exacting standards for reliability, long life, and outstanding performance. Note: Some illustrations in this manual may differ from the actual unit for explanation purposes.
  • Page 5: Quick Reference Guide

    Step 1 Charging the Batteries TO INSTALL THE HANDSET BATTERIES Remove the cover. Connect the battery pack connector with the correct polarity. Replace the cover. TO PLUG INTO AC POWER Plug AC adapter cord into the main base unit and extra charging cradle and then into a 120V AC outlet.
  • Page 6: Controls And Functions

    Controls and Functions Dual Handsets [ 4 ] C O N T R O L S A N D F U N C T I O N S Handset antenna Beltclip holes Optional headset jack Handset battery compartment Handset earpiece LCD display Cid (caller ID)/menu key Talk/flash key...
  • Page 7 Main Base 21 22 Extra Charging Cradle C O N T R O L S A N D F U N C T I O N S Telephone line jack DC IN 9V jack Handset retainer clip Set/ringer key Delete ( ) key Repeat/rew (rewind)( Find hs key...
  • Page 8: Getting Started

    Read this First This cordless telephone must be set up before use. Follow these steps: Step 1 (page 7) Unpack the telephone and accessories. Step 2 (page 8) Next, choose the best location to set up the main base unit. Step 3 (page 9 to 11) Then, insert the battery packs into the...
  • Page 9: Checking The Package Contents

    Checking the Package Contents Make sure you have received the following items in the package. If any of these items are missing or damaged, contact the Uniden Parts Department. • Main base unit (1) • Handset (2) • AC adapter (AD-420)(2) •...
  • Page 10: Setting Up The Phone

    Setting up the Phone Do the following steps: A. Choose the best locations B. Install the battery packs A. Choose the best location Before choosing a location for your new phone, read the INSTALLATION CONSIDERATIONS included in the PRECAUTIONS AND IMPORTANT SAFETY INSTRUCTIONS brochure.
  • Page 11 3) Securely close the battery compartment cover by sliding it up until it snaps into place. 4) Place the handset on the main base and the other in the extra charging cradle. • Use only the Uniden battery (BT-905) supplied with your phone. Replacement...
  • Page 12 Battery use time (per charge) From fully charged (15-20 hours charge time) • Seven hours continuous use • Ten days when the handset is in the standby mode Even when the Low Battery Alert battery pack is not being used, it will When the battery pack is very low and needs to be gradually discharge over charged, the phone is programmed to eliminate functions...
  • Page 13 C. Connect the main base unit and the extra charging cradle 1) Connect the AC adapter to the DC IN 9V jack and to a standard 120V AC wall outlet. Use only the supplied AD-420 AC adapter. Do not use any other AC adapter. 2) Set the main base and extra charging cradle on a desk or tabletop, and place one handset on the main base unit and one in the extra...
  • Page 14: Before Using, Register Extra Handset To The Main Base Unit

    Before Using, Register Extra Handset to the Main Base Unit The handset that is placed on the main base unit first will automatically be registered to the main base unit. (It does not matter which handset you choose to • When you charge the place on the main base unit first).
  • Page 15: When To Re-Register Handsets

    When to Re-register Handsets 1) You’ll need to re-register the extra handset (follow steps on page 12) each time the digital security code is changed. Refer to page 55 for details regarding the Digital Security Code. When there is a power failure for more than one hour If power failure occurs (e.g.
  • Page 16: Mounting The Main Base Unit On A Wall

    Mounting the Main Base Unit on a Wall Standard wall plate mounting This phone can be mounted on any standard wall plate. DO NOT use an AC outlet controlled by a wall 1) Plug the AC adapter into the DC IN 9V jack. switch.
  • Page 17: Terminology

    Direct wall mounting If you don't have a standard wall plate, you can mount your phone directly to the wall. Before doing this, consider the following: • Avoid electrical cables, pipes, or other items behind the mounting location that could cause a hazard when inserting screws into the wall. •...
  • Page 18: Setting Menu Options

    Setting Menu Options There are four setup options available. They are Caller ID options [AutoTalk, CIDCW (Caller ID on Call Waiting), Area Code] and Dial Mode. AutoTalk allows you to answer the phone without pressing the talk/flash button. If the phone rings when AutoTalk is on, simply remove the handset from the main base and the phone automatically answers the call.
  • Page 19 To enter your Area Code If you enter a 3-digit area code number in the code does not appear in Caller ID messages. Do not program this option, if your calling area requires 10-digit dialing. When reviewing Caller ID messages, you will see only the local seven digit number. For calls received from outside your local area code, you will see a full 10-digit number.
  • Page 20 Choosing the dialing mode Most phone systems use tone dialing which sends DTMF tones through the phone lines. However some phone systems still use pulse dialing such as in rural areas. The default setting is tone dialing. Depending on your dialing system, set the mode as follows: •...
  • Page 21: Basics

    Making and Receiving Calls Handset On Base Pick up the handset (AutoTalk: To answer On) or pick up the handset and a call press talk/flash (AutoTalk: Off). 1) Pick up the handset. 2) Press talk/flash. 3) Listen for the dial tone. 4) Dial the number.
  • Page 22: Adjusting The Handset Ringer And Earpiece Volume

    Adjusting the Handset Ringer and Earpiece Volume Handset ringer tone and volume Press tones and volume combinations. Earpiece volume If you select “Ringer Pressing Off”, “ ” of the handset. This setting will remain in effect after the appears on the display telephone call has ended.
  • Page 23: Redial

    Redial The redial/p key redials the last number dialed. The redialed number can be up to 32 digits long. Tone Dialing Switch-over Some telephone companies use equipment that requires pulse dialing (sometimes referred to as rotary dialing). If you need to enter tone dialing digits, you can switch-over to tone dialing during the call.
  • Page 24: Selecting A Different Channel

    Selecting a Different Channel If you encounter interference while using your phone, you can manually change the phone´s channel for clear operation. This function works only when the phone is in use. Press select/channel. ¨ • You can change the phone’s channel by changing to another channel.
  • Page 25: Memory Dialing

    Storing Phone Numbers and Names Memory Dialing allows you to dial a number using just a few key presses. Your cordless phone stores 10 names/numbers in each handset. 1) Press and hold mem until ¨ 2) Press , or enter a number (0 - 9) to select the memory location where you would like to store the number.
  • Page 26 5) Press select/channel. ¨ The cursor flashes indicating that the display is ready for the number to be entered. 6) Use the number keys to enter the phone number. • The pause feature is The phone number cannot exceed 20 digits. useful for long Use redial/p to enter a pause in the dialing sequence.
  • Page 27: Steps For Entering Names And Special Characters

    Steps for Entering Names and Special Characters Refer to the letters on the number keys to select the desired characters. With each press of a numeric key, the displayed character appears in the following order: Upper case letters first, lower case letters next and finally the number corresponding to the key.
  • Page 28 For example, to enter Uniden; 1) Pick up the handset and press and hold mem. 2) Enter a number or press 3) Press select/channel. 4) Press 8 twice. 5) Press 6 five times. 6) Press 4 six times. 7) Press 3 four times, then press #/ If the next character uses the same number key, you must press #/ over.
  • Page 29: Making Calls With Memory Dialing

    Making Calls with Memory Dialing Memory dialing from Standby Mode 1) Press mem. The handset displays your programmed memory locations. 2) Press , or enter the number (0 - 9) to select the memory location you would like to dial. 3) Press talk/flash.
  • Page 30: Chain Dialing

    Memory dialing from Talk Mode 1) Press talk/flash. ¨ appears. 2) After the display changes from ¨ If you select a memory press mem. location that does not have a stored number, 3) Enter a number (0 - 9) to select the memory location of an error tone sounds the desired phone number.
  • Page 31: Editing A Stored Name And/Or Phone Number

    Editing a Stored Name and/or Phone Number 1) Press and hold mem until ¨ 2) Press , or enter a number (0 - 9) to select the memory location you would like to edit. 3) Press select/channel. The following screen appears with the memory location number that you have selected in the display.
  • Page 32 7) Use the number key, redial/p or delete/transfer to edit the phone number. The phone number cannot exceed 20 digits. (See page 24.) If you don´t want to change the phone number, skip this step. 8) Press select/channel. You hear a confirmation tone, and the following screen appears.
  • Page 33: Erasing A Stored Name And Phone Number

    Erasing a Stored Name and Phone Number 1) Press and hold mem until ¨ 2) Press , or enter a number (0 - 9) to select the memory location you would like to erase. 3) Press select/channel. The following screen appears with the memory location number that you have selected in the display.
  • Page 34: Rocketdial

    RocketDial You can store your most frequently dialed number in the RocketDial location in each handset. The RocketDial allows you to dial a number with one key press. (There is no need to press talk/flash. The phone will automatically dial the number stored.) •...
  • Page 35: Deleting The Rocketdial

    Deleting the RocketDial 1) When the phone is in the standby mode, press and hold RocketDial. Following display appears. 2) Press to select ¨ 3) Press select/channel. Following display appears. 4) Press to move the pointer to ¨ 5) Press select/channel or delete/transfer. You hear a confirmation tone, and the following display appears.
  • Page 36: Caller Id Features

    Caller ID You must subscribe to Caller ID service to use this feature. When the telephone rings, the Caller ID feature allows you to view the caller´s name and phone number on the display before you answer the phone. The handset displays the phone number of the incoming call, the name, and time. •...
  • Page 37: Viewing The Caller Id Message List

    When an unknown name is received 2) When you pick up the phone, the display changes to ¨ feature is set to on.) Data errors appear as ¨ ¨. Viewing the Caller ID Message List The Caller ID list stores information for up to 30 incoming calls in each handset - even unanswered calls.
  • Page 38: Deleting Information From The Caller Id List

    Deleting Information from the Caller ID List The cordless phone stores up to 30 messages in each handset. If the phone receives the 31st message, the oldest one in the list is automatically deleted. Caller ID data can also be deleted manually. •...
  • Page 39 3) Press to select ¨ 4) Press select/channel or delete/transfer. When the pointer is at ¨ A confirmation tone sounds and all stored Caller ID messages are deleted. When the pointer is at ¨ ¨: The display returns to the summary screen. ¨...
  • Page 40: Using The Caller Id List

    Using the Caller ID List Calling a party from the Caller ID list You can place a call from the Caller ID list. The cordless phone stores up to 30 messages in each handset. 1) Press cid/menu. Select the phone number that you want to •...
  • Page 41 Storing Caller ID messages in Memory dialing Messages shown in the Caller ID list can be stored in memory dialing. Using the incoming call information (i.e., Caller ID list), the phone number of the party on the Caller ID list can be stored in memory. 1) Press cid/menu.
  • Page 42: The Integrated Answering Device

    The Integrated Answering Device The cordless phone has a built-in answering system that answers and records incom- ing calls. You can also use your answering system to record a conversation, leave a voice memo message, or to announce a special outgoing message to callers when you’re away from your phone.
  • Page 43: Turning The Answering System On/Off

    Turning the Answering System On/Off 1) To turn the answering system on, press answer on/off. The current greeting message will be played and you will status hear a confirmation tone. The message counter displays the number of messages stored in memory. If the display flashes, then there are new messages waiting for you.
  • Page 44 Setting the Time The clock on the cordless phone answering system starts when power is supplied to the main base. Follow these steps to set the clock to the correct time. status • Normally the idle time for the menu mode is 30 seconds before the system returns to standby.
  • Page 45 7) Press set/ringer to select the minute. 8) Press skip/ff or repeat/rew until you hear the correct AM or PM setting. The message counter displays [ ] or [ ]. 9) Press set/ringer to select the AM/PM setting. You hear a confirmation tone, then the announcement “Time” and the time and day are announced for your review.
  • Page 46 Setting the ring time The ring time setting allows you to set the number of rings the caller hears before your answering system plays the outgoing message. You can set the ring time to answer after two, four, or six rings. Setting picks up after two rings if you have new messages, and after four rings if there are none.
  • Page 47 Selecting the message record time You have three record time options. The options “1 minute” or “4 minutes” set the duration for recording the incoming messages. “Announce only” answers the call with the preset greeting or your personal greeting but prevents the caller from leav- ing a message.
  • Page 48 Setting the Message Alert tone Message Alert feature lets you know you have new messages by sounding a short beeping tone. If you set the Message Alert to On and when a new message is received, the alert tone will sound every 15 seconds. status Turning the Message Alert tone Off by pressing any key.
  • Page 49 Setting Your Outgoing Message (Greeting) When you receive a call, the answering system automatically plays either a preset message or your own greeting. M Preset message The following message is prerecorded: “Hello, no one is available to take your call. Please leave a message after the tone.” See “Selecting the message record time”, page 45 how to set the announce only feature.
  • Page 50 Setting the main base ringer volume You have three ringer options. One allows you to turn the ringer off. The other two are volume levels. status When you have set the main base ringer to off and the handset is on the main base, you will still hear the ringer from the handset.
  • Page 51: Using Your Answering System

    Using Your Answering System The message counter displays the number of messages stored in memory. If the display flashes, then there are new messages are waiting for you. The flashing number represents the number of new messages, not total messages. The cordless phone is designed to play your new messages first.
  • Page 52 Repeating a message status To quickly scroll backwards through a message, press and hold repeat/rew. Skipping a message status To quickly scroll forward through a message, press and hold skip/ff. [ 50 ] T H E I N T E G R A T E D A N S W E R I N G D E V I C E 1) Press play/stop to review your messages.
  • Page 53 Deleting a message To maintain maximum record time, delete the old messages. status 1) Press play/stop to review your messages. 2) Press delete anytime during the message to delete. 3) You hear a confirmation tone and the message is deleted. You can also delete all the messages.
  • Page 54 Voice memo • The voice memo function is completely independent of the greeting message. • The voice memo messages are recorded as incoming messages. • A recorded Recording a conversation conversation is treated as a typical message and will be added to the stored status messages.
  • Page 55 Remote access away from home You can operate your answering system from a remote location using any touch-tone telephone. Use this function to check for recorded messages, to play or delete messages, even to record a new greeting message. 1) Call your telephone number. 2) During the greeting message, press # and enter your PIN code.
  • Page 56 * For Memo Record and Greeting Message Record function, the first time you enter the corresponding command, it starts the Recording function. If you want to stop the recording, enter the command again. 5) After all of the Help Guidance prompts have played, you hear intermittent beeps indicating that the system is in the command waiting mode.
  • Page 57: Additional Information

    Pull both sides of the beltclip to release the tabs from the holes. Headset Installation Your phone may be used with an optional headset, the Uniden HS910. To use this feature, insert headset plug into the headset jack. Your phone is ready for hands-free conversations.
  • Page 58: Note On Power Sources

    With normal usage, your battery should last about one year. Please contact your place of purchase or the Uniden Parts Department for a replacement battery. Warning: To avoid the risk of personal injury or property damage from fire or electrical shock, only use the Uniden battery model and Uniden adapter model specifically designated for this product.
  • Page 59: Troubleshooting

    Troubleshooting If your phone is not performing to your expectations, please try these simple steps first. Symptom The status LED or charge LED won't illuminate when the handset is placed in the main base or charging cradle. The audio sounds weak and/or scratchy.
  • Page 60 Symptom Severe noise interference. Handset No.1 or No.2 not working. ” ” message is displayed on the LCD screen of the handset. The handset doesn’t communicate with the main base or the other handset. No 3-way conversation. ” ” message is displayed on the LCD screen.
  • Page 61 Symptom The answering system does • Set the record time to either the one minute or four minute option. not answer calls. • The memory may be full. Delete some or all of the saved messages. Messages are incomplete. • The incoming messages may be too long. Remind callers to leave a brief •...
  • Page 62: General Information

    With normal usage, the battery should last about one year. A replacement Uniden adapter and battery may be purchased at your local Uniden dealer or by contacting the Uniden Parts Department (800) 554-3988. Hours are from 7:00 a.m. to 5:00 p.m. Central Time, Monday through Friday.
  • Page 63: Precautions & Warranty

    • Through the RBRC® program, Uniden makes it easy for you to drop off the used battery at local retailers of replacement nickel-cadmium batteries.
  • Page 64: Installation Considerations

    Uniden service center for a defect or malfunc- tion covered by this warranty, (E) used in any conjunction with equip- ment or parts or as part of any system not manufactured by Uniden, or (F) installed or programmed by anyone other than as detailed by the owner’s manual for this product.
  • Page 65: I.c. Notice

    I.C. Notice TERMINAL EQUIPMENT NOTICE: This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met.
  • Page 66: Index

    Index AC adapter information ... 60 Announce only feature ... 45 Answering system Deleting a message ... 51 Playing a message ... 49 Recording a conversation ... 52 Remote access ... 53 Repeating a message ... 50 Skipping a message ... 50 Turning on/off ...
  • Page 67: Remote Operation Card

    Remote Operation Card C U T REMOTE OPERATION CARD Remote access away from home Turn on the answering system remotely 1. Call your phone number from a 1. Call your phone and let it ring touch-tone phone. 10 times until it answers. 2.
  • Page 68 Remote Operation Card C U T Task Repeat a Message Playing Incoming Messages Skipping a Message Deleting a Message Stop Operation Answering System On Memo Record/Stop Greeting Message Record/Stop Answer System Off Help Guidance C U T Task Repeat a Message Playing Incoming Messages Skipping a Message Deleting a Message...
  • Page 69 MEMO...
  • Page 70 MEMO...
  • Page 71 1-800-297-1023 PLEASE DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE. Our Uniden representatives will be happy to help you with any matters regarding the operation of this unit, available accessories, or any other related matters. Thank you for purchasing a Uniden product.

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Dxai 388-2

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