Solving Problems - Uniden CEZAI2998 User Manual

If you have any trouble with your phone, try these simple steps first. If you
still have a question, call our Customer Care Line listed on the front cover.
If...
No stations can make
or receive calls.
One cordless handset
can't make or receive
calls.
A station can make
calls, but it won't ring.
I can't make or receive
calls while the power
is out.
A cordless handset's
display won't turn on.
A cordless handset is
not working.
A cordless handset
says Unavailable.
No stations will
display any Caller ID
information.
Caller ID displays
briefly and then clears.
Caller ID displays, but
I can't hear the CID
announcements.
I can't transfer calls.
I can't get two cordless
handsets to talk to the
caller.


Solving Problems

Try...
-
Checking the telephone cord connection.
-
Disconnecting the base AC adapter. Wait a few
minutes, then reconnect it.
-
Moving the handset closer to the base.
-
Resetting the handset.
-
Making sure the ringer is turned on.
-
Making sure Do Not Disturb is turned off.
-
Making sure you are using the corded handset on the
base.
-
Checking the telephone cord connection.
-
Charging the battery for 15-20 hours.
-
Checking the battery pack connection.
-
Checking the battery pack connection.
-
Charging the battery for 15-20 hours.
-
Resetting the handset.
-
Moving the handset closer to the base.
-
Seeing if another station has Privacy Mode on.
-
Making sure the base is plugged in.
-
Letting incoming calls ring at least twice before
answering.
-
Seeing if the call was placed through a switchboard.
-
Checking with your telephone service provider to
make sure your Caller ID service is active.
-
You may have to change the line mode. Contact
customer service for more information.
-
Making sure TTS (Text-To-Speech) is turned on.
-
Increasing the ringer volume so the CID
announcements are louder.
-
Resetting all the handsets.
-
Making sure both handsets are registered to this
base.
-
Making sure no station is in Privacy Mode.