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Elo TouchSystems 1229L User Manual

12” lcd desktop touchmonitor
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Touchmonitor User Guide
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1229L

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Summary of Contents for Elo TouchSystems 1229L

  • Page 1 Touchmonitor User Guide For 12” LCD Desktop 1229L...

  • Page 2: User Guide

    Elo Touchmonitor User Guide 12.1" LCD Touchmonitor with Optional Mag Stripe Reader, Finger Print Reader and Rear Facing Customer Display ET1229L Series Revision B P/N 008577 Elo TouchSystems, Inc. 1-800-ELOTOUCH www.elotouch.com...
  • Page 3 Copyright © 2008 Tyco Electronics. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise with- out prior written permission of Elo TouchSystems.

  • Page 4: Table Of Contents

    Chapter 1 Introduction Product Description ... 1 Detailed LCD Display Performance Requirements ... 2 Customer Display ... 3 Serial Version ... 3 Fingerprint Reader ... 3 Theory of Operation ... 4 Sensor Specifications ... 4 Credit Card Reader ... 4 Six Port USB Hub ...
  • Page 5 Appendix C Technical Specifications Table of Contents Display Modes ... 43 Touchmonitor Specifications ... 44 AccuTouch Touchscreen Specifications ... 45 IntelliTouch Touchscreen Specifications ... 46 Infrared Touchscreen Specifications ... 47 12.1" LCD Touchmonitor (ET1229L-XXWA-1-G) Dimensions ... 48 Regulatory Information Warranty Index USB (Universal Serial Bus) Keyboard Emulation Swipe Reader ...

  • Page 6: Introduction

    The entire matching process takes roughly one second. There is a fingerprint reader available in the USB version of the 1229L and none in the serial version of the 1229L.

  • Page 7: Detailed Lcd Display Performance Requirements

    The hub also supplies two USB ports to the outside of the back of the 1229L for external use.The hub is only used by the USB version of the 1229L. The 1229L is powered by 12 VDC from a universal type power supply brick.

  • Page 8: Customer Display

    The video interface connector is a High density 15 pin type HD-15. The LCD display shall provide an indicator lamps to give the status of the Power Management System Provides for audio input signal to the stereo speakers mounted in the 1229L. 5x7 dot matrix 9.5 mm 6.2 mm ASCII...

  • Page 9: Theory Of Operation

    Specifications Sensor Image Capture Speed Image Transfer Speed Pixel Resolution USB Signaling Type Theory of Operation The USB host initiates communication with the FDU01 using operation commands (Sensor LED On, Fingerprint Capture Start and Stop). Fingerprint data are then captured by the CMOS sensor at a total image size of 356 x 292 with 8-bit gray level.

  • Page 10: Six Port Usb Hub

    The hub also supplies two USB ports to the outside of the back of the 1229L for external use. The hub is only used by the USB version of the 1229L. The hub meets the...
  • Page 11 1-6 Elo Touchmonitor User Guide...

  • Page 12: Installation And Setup

    This chapter discusses how to install your LCD touchmonitor and how to install Elo TouchSystems driver software. Unpacking Your Touchmonitor Check that the following items are present and in good condition: Touchmonitor Serial cable (one for each option) Power cable US/Canada NSTALLATION AND SETUP Brick power supply USB cable...

  • Page 13: Product Overview

    Product Overview Main Unit Rear View 2-8 Elo Touchmonitor User Guide...

  • Page 14: Side View

    Side View Base Bottom View...

  • Page 15: Kensington™ Lock

    Kensington™ Lock The Kensington™ lock is a security device that prevents theft. To find out more about this security device, go to http://www.kensington.com. 2-10 Elo Touchmonitor User Guide...

  • Page 16: Serial Interface Connection

    Serial Interface Connection Your touchmonitor comes with one of the following touchscreen connector cables: Serial (RS- 232) cable or USB cable. (For Windows 98, 2000, Me and XP systems only.) To set up the display, please refer to the following figures and procedures: Remove the Back Cover The cables are connected at the back of the monitor.
  • Page 17 CAUTION Before connecting the cables to your touchmonitor and PC, be sure that the computer and touchmonitor are turned off. NOTE: Before connecting the cables to the touchmonitor, route all the cables through the hole in the stand as shown in the picture above. 2-12 Elo Touchmonitor User Guide...

  • Page 18: Serial Connection Option

    Serial Connection Option The following illustrations guide you step by step in connecting your touchmonitor using a serial cable connection. • Connect one end of the video cable to the rear side of computer and the other to the LCD monitor. Tighten by turning the two thumb screws clockwise to ensure proper grounding.
  • Page 19 • Connect one end of the brick power supply to the monitor and the other end to the connector of the power cable. • Connect the power cable to the power port in the monitor. • After connecting the power cable, secure the cable under the cable 2-14 Elo Touchmonitor User Guide...
  • Page 20 • Connect one end of the speaker cable to the speaker port in the computer and the other end to the port in the monitor • After connecting the speaker cable, secure it under the cable management clip. 2-15...
  • Page 21 • Connect one end of the serial touchscreen cable to the rear side of computer and the other to the LCD monitor. Secure the cable under the cable management clip 2-16 Elo Touchmonitor User Guide...
  • Page 22 • Connect one end of the MSR cable to the computer and the other end to the monitor. 2-17...
  • Page 23 Connect one end of the customer display cable to the computer and the other end to the monitor. Secure the cable under the cable management clip. • Press the power button on front panel to turn the monitor power on. 2-18 Elo Touchmonitor User Guide...

  • Page 24: Usb Interface Connection

    USB Interface Connection The following illustrations guide you step by step in connecting your touchmonitor using a USB cable connection. • Connect one end of the video cable to the rear side of computer and the other to the LCD monitor. Tighten by turning the two thumb screws clockwise to ensure proper grounding.
  • Page 25 • Connect one end of the brick power supply to the monitor and the other end to the connector of the power cable. • Connect the power cable to the power port in the monitor. • After connecting the power cable, secure it under the cable management clip. 2-20 Elo Touchmonitor User Guide...
  • Page 26 • Connect one end of the speaker cable to the speaker port in the computer and the other end to the port in the monitor. After connecting the speaker cable, secure it under the cable management clip. 2-21...
  • Page 27 • Connect one end of the USB cable to the rear side of the computer and the other to the LCD monitor. Secure the cable under the cable management clip. • The USB cable is for optional touch, MSR, CD and Finger Print Reader. Only one USB cable is needed because the device contains a self powered USB 1.1 Hub.

  • Page 28: Replace The Back Cover

    Replace the Back Cover • When you have attached all the cables to the monitor, gently bring all the cables toward the stand so they fit under the cover lip. • Snap the back cover in place over the connections. back cover lip cables 2-23...

  • Page 29: Optimizing The Lcd Display

    Optimizing the LCD Display To ensure the LCD display works well with your computer, configure the display mode of your graphic card to make it less than or equal to 800 x 600 resolution, and make sure the timing of the display mode is compatible with the LCD display.

  • Page 30: Magnetic Stripe Reader

    Magnetic Stripe Reader No drivers are needed. Testing the Serial Version: 1 Insure the MSR serial is connected. (Make a note of the serial port, COM1, COM2, etc. it is connected to.) 2 Launch HyperTerminal 3 Go to file>new connection and type “MSR” then select OK. 4 In the Connect to Menu select Com port used in step one, then select OK.

  • Page 31: Rear Facing Customer Display

    Rear Facing Customer Display Serial Customer Display The serial customer displays do not need drivers. To get an image on the display: 1 Plug the DB-9 connector into serial port COM1 of computer. 2 Plug the RJ-45 cable into display. 3 In windows click on Start >...

  • Page 32: Installing The Touch Driver Software

    To test the drivers: 1 In windows click on Start > Run 2 Enter “cmd” > OK 3 Type “ECHO ELO>\.\LCLD9\” > Enter The display will show ELO. Installing the Touch Driver Software Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer.

  • Page 33: Installing The Serial Touch Driver

    Installing the Serial Touch Driver Installing the Serial Touch Driver for Windows XP, Windows 2000, Me, 95/98 and NT 4.0 NOTE: For Windows 2000 and NT 4.0 you must have administrator access rights to install the driver. 1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. 2 If the AutoStart feature for your CD-ROM drive is active, the system automatically detects the CD and starts the setup program.

  • Page 34: Installing The Serial Touch Driver For Ms-Dos And Windows 3.1

    Installing the Serial Touch Driver for MS-DOS and Windows 3.1 You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to con- tinue using your mouse along with your touchmonitor in DOS. To install Windows 3.x and MS-DOS from Windows 95/98, follow the directions below: 1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.

  • Page 35: Installing The Usb Touch Driver

    Installing the USB Touch Driver Installing the USB Touch Driver for Windows XP, Windows 2000, Me and 98 1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. If Windows XP, Windows 2000,Windows 98, or Windows Me starts the Add New Hardware Wizard: 2 Choose Next.

  • Page 36: Operation

    C H A P T E R PERATION About Touchmonitor Adjustments Your touchmonitor will unlikely require adjustment. Variations in video output and application may require adjustments to your touchmonitor to optimize the quality of the display. For best performance, your touchmonitor should be operating in native resolution, that is 800x600 at 60-75 Hz.
  • Page 37 Control 1 Power Switch 2 Select 5 Menu 3-32 Elo Touchmonitor User Guide Function Turns the display system power on or off. Displays the OSD menus on the screen and used to select (“Up” and “Down” direction) the OSD control options on the screen. (1) Adjusts the decreasing value of the selected OSD control option.

  • Page 38: Controls And Adjustment

    Controls and Adjustment OSD Lock/Unlock You are able to lock and unlock the OSD feature. The monitor is shipped in the unlocked position. To lock the OSD: 1 Press the Menu button and playing “OSD Unlock”. Continue to hold the buttons down for another 2 seconds and the window toggles to “OSD Lock”.

  • Page 39: Osd Control Options

    OSD Control Options Contrast Brightness V-Position H-Position Recall Defaults 9300 K/6500 K/5500 K/ 7500 K/USER(Color) Volume Sharpness 3-34 Elo Touchmonitor User Guide CONTRAST Controls the picture contrast. Controls the picture brightness. Controls the vertical position. Controls the horizontal position. Recalls factory settings of the image parameters. Using these icons, you can select one of the preset color temperatures (9300 K/6500 K/5500 K/7500 K).

  • Page 40: Phase

    Phase Clock OSD H-Position OSD V-Position OSD Time Auto Adjust OSD Language Image Information Power Power LED Display & Power Saving General Power Saving Mode When the power switch are switch on, this LED lights in green. The LED indicates the different power status with altered LED colors when monitor operates in different modes (see following table).

  • Page 41: Display Angle

    Display Angle For viewing clarity, you can tilt the LCD forward (up to -5 degrees) or backward (up to 60 degrees.) CAUTION In order to protect the LCD, be sure to hold the base when adjusting the LCD, and take care not to touch the screen. 3-36 Elo Touchmonitor User Guide...

  • Page 42: Troubleshooting

    If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem persists, please contact your local dealer or our service center. Elo Technical Support numbers are listed on the last page of this manual. Solutions to Common Problems Problem The monitor does not respond after you turn on the system.
  • Page 43 4-38 Elo Touchmonitor User Guide...

  • Page 44: Appendix A Native Resolution

    The native resolution of a monitor is the resolution level at which the LCD panel is designed to perform best. For the Elo LCD touchmonitor, the native resolution is 800 x 600 for the 12.1 inch size. In almost all cases, screen images look best when viewed at their native resolution. You can lower the resolution setting of a monitor but not increase it.
  • Page 45 As an example, a SVGA resolution LCD panel has 800 pixels horizontally by 600 pixels vertically. Input video is also represented by the same terms. XGA input video has a format of 1024 pixels horizontally by 768 pixels vertically. When the input pixels contained in the video input format match the native resolution of the panel, there is a one to one correspondence of mapping of input video pixels to LCD pixels.

  • Page 46: Appendix B Touchmonitor Safety

    This manual contains information that is important for the proper setup and maintenance of your touchmonitor. Before setting up and powering on your new touchmonitor, read through this manual, especially Chapter 2 (Installation), and Chapter 3 (Operation). 1 To reduce the risk of electric shock, follow all safety notices and never open the touchmonitor case.

  • Page 47: Care And Handling Of Your Touchmonitor

    Care and Handling of Your Touchmonitor The following tips will help keep your Elo Entuitive touchmonitor functioning at the optimal level. • To avoid risk of electric shock, do not disassemble the brick supply or display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning.

  • Page 48: Technical Specifications

    Display Modes Your Elo Entuitive touchmonitor is compatible with the following standard video modes: Item Resolution 640X350 720X400 640X480 640X480 640X480 800X600 800X600 800X600 800X600 ECHNICAL Type H. Scan(KHz) V. Scan(Hz) 31.469 70.087 31.469 70.087 31.469 59.940 VESA72 37.861 72.809 VESA75 37.500 75.000...

  • Page 49: Touchmonitor Specifications

    Touchmonitor Specifications Model LCD Display Display Size Pixel Pitch Display Mode Native Max. Resolution Contrast Ratio Brightness Response Time Display Color Viewing Angle Input Signal Signal Connector Front Control Plug & Play Touch Panel (optional) Power Adapter Operating Conditions Dimensions (HxWxD) Weight (Net) Certifications C-44 Elo Touchmonitor User Guide...

  • Page 50: Accutouch Touchscreen Specifications

    AccuTouch Touchscreen Specifications Mechanical Construction Positional Accuracy Touchpoint Density Touch Activation Force Surface Durability Expected Life Performance Optical Light Transmission (per ASTM D1003) Visual Resolution Haze (per ASTM D1003) Gloss (per ASTM D2457) Top: Polyester with outside hard-surface coating with clear or antiglare finish.

  • Page 51: Intellitouch Touchscreen Specifications

    IntelliTouch Touchscreen Specifications Mechanical Positional Accuracy Touchpoint Density Touch Activation Force Surface Durability Expected Life Performance Sealing Light Transmission (per ASTMD1003) Visual Resolution Gloss (per ASTM D2457 using a 60-degree gloss meter) Environmental Chemical Resistance Electrostatic Protection (perEN 61 000-4-2, 1995) C-46 Elo Touchmonitor User Guide Standard deviation of error is less than 0.080 in.

  • Page 52: Infrared Touchscreen Specifications

    Infrared Touchscreen Specifications Mechanical Input Method Electrical Positional Accuracy Resolution Touch Activation Force Controller Optical Light Transmission Environmental Chemical Resistance Durability Surface Durability Input Method Finger or gloved hand activation Typical centroid accuracy: 2 mm with 1 mm STD error Touchpoint density is based on controller resolution of 4096 x 4096 No minimum touch activation force is required...

  • Page 53: 12.1" Lcd Touchmonitor (Et1229L-Xxwa-1-G) Dimensions

    12.1" LCD Touchmonitor (ET1229L-XXWA-1-G) Dimensions C-48 Elo Touchmonitor User Guide...
  • Page 54 C-49...
  • Page 55 C-50 Elo Touchmonitor User Guide...

  • Page 56: Regulatory Information

    I. Electrical Safety Information: A) Compliance is required with respect to the voltage, frequency, and current requirements indi cated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
  • Page 57 This Information Technology Equipment (ITE) is required to have a CE Mark on the manufacturer’s label which means that the equipment has been tested to the following Directives and Standards: This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 89/336/EEC indicated in European Standard EN 55 022 Class B and the Low Voltage Directive 73/23/EEC as indicated in European Standard EN 60 950.
  • Page 58 This class B digital apparatus meets all requirements of the Canadian Interference-Causing Equip- ment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference reveived, including interference that may cause undesired operation.

  • Page 60: Warranty

    ARRANTY Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. With the exception of the negotiated warranty periods; the warranty for the touchmonitor and components of the prod- uct is 2 years.
  • Page 61 THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARD- ING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE.

  • Page 62: Index

    Numerics 12.1" LCD Touchmonitor (ET1229L-XXWA-1-G) Dimensions, 48 About Touchmonitor Adjustments, 31 AccuTouch Touchscreen Specifications, 45 Auto Adjust, 34 Base Bottom View, 9 Brightness, 33 Care and Handling of Your Touchmonitor, 42 Chemical Resistance, IntelliTouch, 46 Chemical Resistance, IR, 47 Cleaning Your Touchmonitor, 42 Clock, 34 Construction, AccuTouch, 45 Contrast, 34...
  • Page 63 Language, 35 Light Transmission, AccuTouch, 45 Light Transmission, IntelliTouch, 46 Light Transmission, IR, 47 Magnetic Stripe Reader, 25 Main Unit, 8 Mechanical, 47 Mechanical, AccuTouch, 45 Mechanical, IntelliTouch, 46 Native Resolution, 39 Optical, AccuTouch, 45 Optical, IntelliTouch, 46 Optical, IR, 47 Optimizing the LCD Display, 24 OSD Exit, 33 OSD Language, 34...

  • Page 65: Product Information

    To find out more about Elo’s extensive range of touch solutions, visit our Web site at www.elotouch.com or simply call the office nearest you: North America Germany Elo TouchSystems Tyco Electronics Raychem GmbH 301 Constitution Drive, (Elo TouchSystems Division) Menlo Park, CA 94025 Finsinger Feld 1...

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