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TV Ears Original Plus User Manual
Congratulations!
You've taken the first step toward the TV Ears television experience. The TV Ears Original Plus System will help you hear
TV better at your own volume. To ensure the best TV listening experience please read this manual thoroughly.
TV Ears Customer Service
Please feel free to contact us with any questions, concerns, or problems about your TV Ears product. Here are a few
ways to contact your local TV Ears customer service:
• Call:
US Corporate Office Toll Free: 1-888-883-3277
Monday – Friday 7AM – 4PM PST
Canada: 1-800-263-4864
• Visit www.tvears.com
Lifetime Service Guarantee
Your new TV Ears Original Plus Wireless Headset system comes with a Lifetime Service Guarantee. The Lifetime
Service Guarantee ensures TV Ears, Inc. will provide repairs and replacements at a nominal fee (plus shipping) after the
limited warranty has expired. Refer to the limited warranty for full terms.
30-day Money Back Guarantee
TV Ears, Inc. honors a 30-day money back guarantee for all TV Ears products purchased through TV Ears. If for some
reason you are not fully satisfied within 30-days of the purchase date, please call one of the customer service numbers
listed above. We will issue a Return Merchandise Authorization (RMA) number. All returns must have an RMA number.
Safety Instructions
1. Read all instructions completely and heed all warnings. Install in accordance with TV Ears, Inc. ' s
instructions.
2. Keep these instructions in a safe place for future reference.
3. Do not use or submerge TV Ears products near water, moisture, or other liquids.
4. Clean with a dry cloth.
5. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
6. For safety purposes, do not deface the prongs on the AC adapters. If the provided plug does not
fit into your outlet, purchase the correct adapter or consult an electrician for replacement of the
obsolete outlet.
7. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where the cord exits from the transmitter.
8. TV Ears recommends using a surge protector to protect your TV Ears from power surges.
9. Only use attachments and accessories specified by TV Ears, Inc. with your TV Ears system.
10. Refer all servicing to qualified service personnel. Servicing is required when the TV Ears product has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled
or objects have fallen into the TV Ears product, the TV Ears product has been exposed to rain or
moisture, does not operate normally, or has been dropped, cracked, or broken.
Page 1
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Table of Contents
Related Manuals for TV Ears Headphones
Summary of Contents for TV Ears Headphones
- Page 1 Congratulations! You’ve taken the first step toward the TV Ears television experience. The TV Ears Original Plus System will help you hear TV better at your own volume. To ensure the best TV listening experience please read this manual thoroughly.
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Page 2: Included In Box
Warning: To reduce the risk of fire or electric shock, do not expose the TV Ears product to rain or moisture. The TV Ears product should not be exposed to dripping or splashing liquids. Do not place objects filled with liquid such as vases on or near the TV Ears product. - Page 3 Diagram I Front 95kHz EARS • O R I G I N A L Diagram II Front 95kHz EARS • O R I G I N A L Diagram III Back Transmitter Back Power Stacker Back Page 3...
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Page 4: Installation Instructions
4. The single end of the audio cord should already be plugged into the audio port labeled ‘Audio’ on the back of the TV Ears transmitter. If the audio cord is not plugged into the transmitter, plug it in now. -
Page 5: Charging The Headset
Installation Tips: • Ports on the front of TVs are usually audio in ports and will not send sound to your TV Ears. • Fixed/Variable Audio Setting: audio out ports may be marked fixed or variable/fixed or R & L. A fixed audio out setting will allow the television volume to work independently from the TV Ears headset. -
Page 6: Maintenance
6. The TONE control dial to adjust the tone to your preference. The TV Ears headset receives an invisible infrared signal from the stack that is connected to the television. Be certain that the infrared diodes the headset to receive the signal. The infrared signal from the stack to the headset should be clear of any obstruction (plants, books, furniture, etc.). - Page 7 Heed all above warnings and notes about foam TV Ears Tips and Silicone Ear Tips. 1. If you are already using silicone ear tips, remove them prior to installing the foam TV Ears Tips. They will easily pull off the headset.
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Page 8: Frequently Asked Questions (Faqs)
If we are unable to resolve the problem or if the product needs to be repaired, a Return Merchandise Authorization (RMA) number will be issued. RMA numbers allow TV Ears to keep track of your product and return it to you quickly. - Page 9 • US Corporate Office Toll Free: 1-888-883-3277 Monday – Friday 7AM – 4PM PST • Visit a local Authorized TV Ears Dealer: To find a TV Ears dealer near you, go to the TV Ears website at www.tvears.com. Please call the dealer to confirm the desired item is in stock. 12. Will TV Ears work in movie theaters and play houses? Yes, the Original Plus TV Ears systems operate at 95kHz, which is compatible with many movies and play houses.
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Page 10: Troubleshooting Guide
Battery may need replacement if older than 1-2 years, depending on usage. • TV Ears has more than one model. Be sure that the headset model matches the transmitter model. For example, you must use a Original Plus headset with a Original Plus transmitter. -
Page 11: Specifications
This warranty is provided at the discretion of TV Ears, Inc. and does not cover cosmetic damage or damage due to acts of nature, accident, misuse, abuse, negligence, commercial use, or modification of or to any part of the product.