Use and Care guide
does not work / start
Water leaked on the
floor near the washing
machine does not
/ noises are heard
during the spin cycle
The standard manufacturer warranty covers faults caused by electrical or mechanical
faults in the product due to an act or omission of the manufacturer. If a fault is found to be
caused by factors outside the product supplied, miss-use or as a result of the instructions
on use not being followed, a charge may be applied.
Possible causes and practical solutions
Make sure the product is plugged into a working supply socket.
Make sure power is on.
Make sure the wall socket is working, testing it with another appliance
such as a lamp.
The door may not be correctly closed: open and close it again.
Check whether the required program was correctly selected and the start
Make sure the washing machine is not in pause or time delay mode.
This may be due to a leak from the seal between the tap, supply hose and
fill valve; in this case, replace it and tighten the hose connections correctly.
Make sure the front filter is correctly closed.
The machine is fitted with a detection system that protects the load and
product from damage if the load is not balanced before spinning. This may
• The machine attempts to balance the load, increasing the time of spin.
• Reduction of the speed of spin to decrease vibrations and noise.
• The spin cycle aborting to protect the machine and load.
If this is experienced remove the load de-tangle it, reload it and restart the
This could be due to the fact that water has not been completely drained:
wait a few minutes. If the problem persists, see "Error 3" section.
Some models include a "no spin" function: make sure it is not selected.
Check which options are selected and their effect on the spin cycle.
Excessive detergent can impede the spin cycle, ensure the correct amount
of detergent is being used.
The washing machine may not be fully levelled: if necessary, adjust
the feet as indicated in the specific section.
Make sure transport screws, rubber bungs and spacer tubes were removed.
Make sure there are no foreign objects inside the drum (coins, hinges,