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Recommended Tool List Technicians will need at minimum the tools listed below to work on the True Fitness equipment covered by these procedures. Electrical Tools A multi meter capable of testing voltage, amperage, resistance and continuity. Outlet tester with a grounding indicator.
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True Fitness Elliptical Service Manual START Symptom guide Wiring Diagrams Parts Manual Removal and Replacement Procedures Page 1...
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Test Mode *750 ONLY To Enter Diagnostic Mode Console / Display Output Console Key Input Contact Heart Rate DA (Resistance) Exit Diagnostics Page 2 Support Services 800-883-8783 Procedure • Press and hold the “Start” key as you begin pedaling. • Continue pedaling throughout the test.
Symptom Probable Cause NO RESISTANCE Console Set 750E, 750EA Defective Cables Power Resistance Page 4 Support Services 800-883-8783 Corrective Action • Remove console bolts to access 7-pin connector. Do not disconnect console set. • Enter DA (resistance) test mode. (Page 3).
Symptom Probable Cause HEAVY Foreign Objects RESISTANCE 750E, 750EA Console Set Defective Cables Lower control Board/ Brake Support Services 800-883-8783 Mon-Fri 8:30am-5:00pm Central Time Zone Corrective Action • Check for foreign objects causing mechanical binding. • Remove foreign objects. -------- •...
Symptom Probable Cause No Display Console Set 750E, 750EA Brake Defective Cable Console Cable/ Lower Control Board Page 6 Support Services 800-883-8783 Corrective Action • Remove console set bolts. Verify good connection at the back of the console set. Set meter for DC volts •...
Symptom Probable Cause NO CONTACT HEART RATE Dirty Sensors 750E, 750EA Console Set/ Wiring Wire Connections Support Services 800-883-8783 Corrective Action • Verify hand pulse sensors are clean. -------- • Set meter for continuity. • Remove Console set. • Check for continuity in both sets of hand pulse sensors between the console set and hand pulse sensor plates.
Symptom Probable Cause NO POLAR HEART RATE Control Panel 750E, 750EA 600EA. Defective Cables Page 8 Support Services 800-883-8783 Corrective Action • Attach heart rate simulator around chest or use Polar simulator. • Do not touch the hand pulse sensors.
Symptom Probable Cause VIBRATION FROM DRIVE Belt Tension TRAIN 750E, 750EA 600EA. Brake Vibration Wobbling Pulleys Shaft Vibrations Vibrating Bearings Support Services 800-883-8783 Corrective Action • Remove main body cover. • Check poly V- belt for bumps- if bump exists, replace the belt.
Symptom Probable Cause KNOCKING IN Crank and Shaft RHYTHM OF PEDALING Swing Arm Bearings Page 10 Support Services 800-883-8783 Corrective Action • Remove main body cover. • Check crank arm nuts for tightness. • Is noise coming from the crank area •...
Symptom Probable Cause SQUEALING / Cleaning Aluminum SCREECHING Extrusion Tubes FROM ALUMINUM EXTRUSION TUBES 750E, 750EA, 600EA. Checking Rollers Moving Arm Travel Support Services 800-883-8783 Corrective Action • Remove aluminum extrusion tubes. • Clean tracks with general purpose cleaner. DO NOT USE PETROLIUM BASED CLEANERS –...
Symptom Probable Cause RESISTANCE Console Set MALFUNCTION 600EA Lower Board / Brake Cable Brake Coil Console Cable Page 12 Support Services 800-883-8783 Corrective Action • Remove console bolts to access 7-pin connector. Do not disconnect console set. Set meter for DC Volts. Measure between pin 1(red) and pin 5(blue) at 7- pin connector.
Symptom Probable Cause NO DISPLAY Power Issues 600EA Control Panel Power Supply Cables Support Services 800-883-8783 Corrective Action • Set meter to AC voltage and test wall outlet to 120 VAC. • Turn power switch on • Does power switch lamp come on? •...
Symptom Probable Cause NO SPEED Console Assembly READING 600EA RPM Sensor Defective ECB Control Board Page 14 Support Services 800-883-8783 Corrective Action • Remove monitor bolts. Move the swing arms until the magnet is in front of the sensor. • Set meter for DC volts.
Loosen and remove axel nuts on Brake, both sides. Step 3. Push belt over edge and off of wheel. Page 38 Copyright 2001 True Fitness Technology, Inc. Step 1. Loosen Belt Tensioning Nuts. Step 2. Remove Axel Nuts. Step 3. Remove Belt from Wheel.
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Bearing fixtures on both sides of belt Wheel axel Step 5. Lift belt wheel assembly from bearing Fixtures. Copyright 2001 True Fitness Technology, Inc. Step 4. Remove screws from Bearing Fixtures. Step 5. Lift belt wheel assembly from bearing Fixtures. Page 39...
Disconnect electrical terminal from The console set at the control box Located above the brake. Page 40 Copyright 2001 True Fitness Technology, Inc. Step 1. Brake Bracket Removal. Step 2. Disconnect Electrical Terminal at Brake. Step 3. Disconnect Cable from Control Box.
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Step 5. Pull backwards on the brake and Magnet assembly to free it from Slotted axle flanges. Lift brake Out. Copyright 2001 True Fitness Technology, Inc. Step 4. Control Box Removal. Step 5. Lift Brake & Magnet Assembly Out. Page 41...
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Step 6. Remove Phillips head screws From brackets on both sides of Brake. Step 6. Remove Screws from Bracket. Step 7. Remove brackets to free belt. Step 7. Remove Brake Brackets & Belt. Page 42 Copyright 2001 True Fitness Technology, Inc.
Screw in pulley. Step 2. Use Hammer Handle to prevent Rotation of large wheel when Removing pulley. Page 44 Copyright 2001 True Fitness Technology, Inc. 750E & 750EA Step 1. Loosen Set Screw. Step 2. Prevent Rotation of Fly Wheel.
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Small Poly- V wheel on. Step 4. Remove Poly-V wheel using bicycle Crank puller and adjustable wrench Remove key from shaft. Copyright 2001 True Fitness Technology, Inc. 750E & 750EA Step 3. Remove Center Screw. Step 4. Use Puller to Remove. Page 45...
Place block of wood under crank at Left to prevent counter-clockwise Rotation. Step 2. Remove center nut using 21mm socket & ratchet. Page 46 Copyright 2001 True Fitness Technology, Inc. 750E & 750EA Step 1. Block to Prevent Rotation. Step 2. Prevent Rotation of Fly Wheel.
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Turn puller clock-wise with 10mm Hex wrench to remove crank. Step 4. Pull Crank. Step 5. Pull crank arm off of crank shaft And set moving arm aside. Step 5. Move Arm Aside. Page 47 Copyright 2001 True Fitness Technology, Inc.
Pull wheel and hub assembly out as A unit. Bearings and axle cannot be Field serviced. Page 48 Copyright 2001 True Fitness Technology, Inc. 750E & 750EA Step 1. Remove Large Hex Nut. Step 2. Remove Clip. Step 3. Pull Assembly Out.