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Chapter 5 — Troubleshoot the Printer
Maintenance and Error Alert Messages
124
5 Click the Configure tab > Alerts.
6 Click Error to configure error alerts.
Click Warning to configure warning alerts.
Click Information to configure information alerts.
7 Change alert settings as necessary. When you are finished, click
Save.
To restore default settings for all alerts on the page, click Default
Settings.
Use these tables to understand and troubleshoot some common error
alerts you may receive and how to fix them.
Maintenance and Error Alert Messages
Message
Label Not Taken
Printhead Lifted
Out of Ribbon
Out of Media
Description and Solution
Printing has been stopped because a label is
obstructing the label taken sensor. Remove the label
to resume printing.
Lower the printhead.
Load ribbon in the printer.
Load media in the printer.
PD43 and PD43c Commercial Printer User Manual
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