Service; Troubleshooting - Whirlpool 3512WPA Use And Care Manual

Electric range with "c" clock
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SERVIC
PART OR ALL OF YOUR
is the range plug disconnected from the electrical outlet? = Are house fuses blown
RANGE DOES NOT OPERATE
or circuit breakers tripped? • Is the range plug loose or improperly plugged in?
Has power supply to your home been interrupted? * Was oven properly set?
SURFACE ELEMENTS FAIL
Is range plug disconnectedfrom the electrical outlet? Check circuit breaker or fuse
TO TURN ON OR HEAT FOOD
box for tripped circuit breakers or blown fuses. • Is element properly plugged into
PROPERLY
receptacle? = Was incorrect pan used? For optimum results, pan SHOULD HAVE
A FLAT bottom. See pages 6 and 7 for additional information. (NOTE: Expect cook-
ing times to increase if range is connected to 208 volts).° Have serviceman check
element.
FOOD NOT BAKING SATIS-
Are racks properly in place and in correct position for what you are baking? * Is
FAOTORILY
rangelevel? •Areyou using the proper pan? Isit bright, not soiled ordarkcolored?
° Have you used foil incorrectly? = Are you using standard measuring utensils? =
Did you preheat if recommended? • Oven temperature is incorrectly set - too low
or too high. See Common Baking Problem chart on page 10.
OVEN DOES NOT OPERATE
Is the range disconnected from the electrical power?
= Was the Selector knob
turned to bake or broil? ° Was oven properly set for automatic oven cooking? (See
page 4).
OVEN LIGHT DOES NOT
Is bulb loose or burned out?
WORK
SERVICE
cover for locationof your model and se-
If you did not receive satisfactory serv-
Do not attempt to service the appli-
rial numbers.)
ice through your servicer or Maycor you
ance yourself unless directed to do
may contact the Major Appliance Con-
so in this book. Contact the dealer
sumer Action Panel by letter including
If you are unable to obtain service, write
your name, address, and telephone
who sold you the appliance for serv-
to us. Our address is found on the rating
number, as well as the model and serial
ice.
plate. See front cover for location of rat-
numbers of the appliance.
ing plate.
HOW TO OBTAIN
MajorApplianceConsumer ActionPanel
SERVICE
If you are not satisfied with the local re-
20 NorthWackerDrive
When your appliance requires service
sponse to your service requirements,
Chicago,IL 60606
or replacement parts, contact your
call or write MAYCOR Appliance Parts
DeaFerorAuthorizedServicer. Useonly
and Service Company, 240 Edwards
genuine factory or Maycor parts if re-
Street, S.E., Cleveland, TN 37311,
placement partsare necessary.Consult
(615) 472-3500. Include or have avail-
MACAP (Major Appliance Consumer
the Yellow Pages in your telephone di-
able the complete model and serial
Action Panel) isanindependent agency
rectory under appliance for the service
numbersoftheappliance,the nameand
sponsored by three trade associations
center nearest you. Be sure to include
address of the dealer from whom you
as acourt of appeals on consumer com-
your name, address, and phone num-
purchased the appliance, the date of
plaints which have not been resolved
bet, along with the model and serial
purchase and details concerning your
satisfactorily within areasonable period
numbers of the appliance. (See front
problem,
of time.
-14-

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