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17. Warranty of the HOYER Handel
GmbH
Dear Customer,
your device is provided with a 3 year warranty starting with the
purchase date. In the event of product defects, you are entitled to
statutory rights against the vendor. These statutory rights are not
restricted by our warranty presented in the following.
Warranty conditions
The warranty period starts with the purchase date. Please keep
the original purchase receipt in a safe place. This document is re-
quired to verify the purchase.
If within three years from the purchase date of this product a ma-
terial or factory defect occurs, the product will be repaired or re-
placed by us – at our discretion – free of charge to you, or the
purchase price will be refunded. This warranty implies that within
the period of three years the defective device and the purchase
receipt are presented, including a brief written description of the
defect and the time it occurred.
If the defect is covered by our warranty, the repaired or a new
product will be returned to you. No new warranty period starts
with a repair or replacement of the product.
Warranty period and statutory claims for de-
fects
The warranty period is not extended when the warranty has been
claimed. This also applies to replaced and repaired parts. Any
damages and defects already existing at the time of purchase
must be reported immediately upon unpacking. Repairs arising
after the expiration of the warranty period are subject to a
charge.
Warranty coverage
The device was produced carefully according to strict quality
guidelines and tested diligently prior to delivery.
The warranty applies to material or factory defects.
Excluded from the warranty are wear parts subject to
normal wear and damages to fragile parts, e.g.
switches, batteries, lamps or other parts manufac-
tured from glass.
This warranty expires if the product is damaged, not used as in-
tended or not serviced. For the proper operation of the product, all
instructions listed in the operating instructions must be observed
carefully. Any form of use and handling that is advised against in
the operating instructions or warned against must always be avoid-
ed.
The product is only intended for private and not for commercial
use. In the case of incorrect and improper treatment, use of force
and interventions not performed by our authorised Service Centre,
the warranty shall cease.
Handling in case of a warranty claim
In order to ensure prompt processing of your matter, please ob-
serve the following notes:
• Please keep the article number IAN: 316620 and the pur-
chase receipt as a purchase verification for all inquiries.
• The article number can be found on the rating plate, an en-
graving, the title page of your instructions (in the bottom left),
or as a label on the rear or underside of the device.
• If faulty operation or other defects occur, first contact the Ser-
vice Centre listed in the following by telephone or email.
• Then, you are able to send a product reported as defective
free of charge to the service address specified to you, includ-
ing the purchase receipt and the information on the defect
and when it occurred.
At www.lidl-service.com you can download this and many other
manuals, product videos and installation software.
This QR code takes you directly to the Lidl Service website
(www.lidl-service.com), where you can enter the article number
(IAN) 316620 to open your user instructions.
Service Centre
GB
Service Great Britain
Tel.: 0800 404 7657
E-Mail: hoyer@lidl.co.uk
Service Ireland
IE
Tel.: 1890 930 034
(0,08 EUR/Min., (peak))
(0,06 EUR/Min., (off peak))
E-Mail: hoyer@lidl.ie
IAN: 316620
Supplier
Please note that the following address is no service address.
First contact the aforementioned Service Centre.
HOYER Handel GmbH
Tasköprüstraße 3
DE-22761 Hamburg
GERMANY
23
GB
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