Table of Contents
Advertisement
returned with item(s). All returns that are not exchanged for another
item can be refunded only within 14 days of the original purchase
date and refund is subject to a 15% restocking fee and the item
MUST be UNUSED / NOT DAMAGED and in the ORIGINAL box. If
the requested items are not in stock by the time we process your
RA, your credit card will be refunded for the value of the items
returned to our warehouse to avoid further delay on your request.
(in which case the 15% restocking fee will be waived).
Once you receive your RA #, you must ship the item(s) back within
7 business days to receive an exchange or the RA # will become
null and void. You will be responsible for the return shipping costs.
We do not refund shipping costs on returns and or exchanges.
Pack your item(s) in the original shipping box if possible and insure
your package for the full value of merchandise and return it to us
using the delivery service of your choice. We are not responsible for
lost or damaged return packages. We will notify you via e-mail once
your return has been processed.
Depending on where you purchased your Fire Cam®, some
cameras may be covered under the "Fire Cam Damage" warranty
throughout the warranty period. If your cameras components
accidentally get damaged in a fire, you are covered for one FREE
replacement. This warranty ONLY applies to customers who
purchase directly from Fire Cam unless a distributor of Fire Cam
otherwise specifies. Fire Cam products are not recommended for
concrete training towers or flashover chambers where it could
sustain high temps for long periods of time and this warranty will not
apply to repeated abuse of the product. We are the ONLY Fire
Helmet Camera™ manufacturer and the ONLY company that offers
this type of warranty. Please go to www.FireCam.com for more
information.
Advertisement
Table of Contents
