Labels
The labels affixed to the computer provide information that may be needed when troubleshooting system
problems or traveling internationally with the computer. Labels may be in paper form or imprinted on
the product.
IMPORTANT:
inside the battery bay, under the service door, on the back of the display, or on the bottom of a tablet kickstand.
●
Service label—Provides important information to identify the computer. When contacting support, you may
be asked for the serial number, the product number, or the model number. Locate this information before
contacting support.
Table 2-7
Item
(1)
(2)
(3)
(4)
(5)
Table 2-8
Item
(1)
(2)
10
Chapter 2 External component identification
Check the following locations for the labels described in this section: the bottom of the computer,
Service label components
Component
HP product name
Model number
Product ID
Serial number
Warranty period
Service label components
Component
HP product name
Product ID