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Trend Micro HOME NETWORK 1.1 User Manual

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Version 1.1

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Summary of Contents for Trend Micro HOME NETWORK 1.1

  • Page 1 Home Network Security Services Version 1.1...
  • Page 2 NOTE: A license to Trend Micro Software usually includes the right to product updates, pattern file updates, and basic technical support for one (1) year from the date of purchase only. After the first year, Maintenance must be renewed on an annual basis at Trend Micro’s then-current Maintenance fees.

  • Page 3: Table Of Contents

    Contents Chapter 1: Trend Micro Home Network Security Services: Overview Trend Micro dashboard ... 1-1 Trend Micro Internet Security ... 1-1 Router-based Parental Controls ... 1-2 System Requirements ... 1-2 Chapter 2: Installing Home Network Security Installing the Trend Micro Dashboard ... 2-1 Installing the dashboard: troubleshooting Activating Your Free Services ...
  • Page 4 Chapter 5: Using Parental Controls Parental Controls: General Mode ...5-2 Parental Controls: Per-User Mode ...5-2 Content Blocking Categories ...5-3 Chapter 6: Getting Support Help with Home Network Security Services ...6-1 Help with Trend Micro Internet Security ...6-2...

  • Page 5: Trend Micro Home Network Security Services: Overview

    Purchase subscriptions for Parental Controls and Trend Micro Internet Security Trend Micro Internet Security You can install Trend Micro Internet Security on up to ten computers and try it free for 60 days. This award-winning program has powerful features including: •...

  • Page 6: Router-Based Parental Controls

    Parental Controls help prevent home network users from accessing inappropriate Web content. This service is free for 60 days. When you register your free trial of Trend Micro Internet Security, your Parental Controls 60-day trial is extended to one year.

  • Page 7: Installing Home Network Security

    To continue, click the yellow bar and then click Install ActiveX control. After a few seconds, the Trend Micro dashboard appears. Figure 2-1 shows the dashboard’s Home screen.

  • Page 8: Installing The Dashboard: Troubleshooting

    ActiveX control, please check your Internet Explorer security settings. The Trend Micro ActiveX control is a "signed" ActiveX control, meaning it has a digital signature authenticating Trend Micro as the author. Your Internet Explorer default security settings permit the downloading of signed ActiveX downloads.
  • Page 9 If a security warning message box opens, click Install or Yes to continue. In Windows XP, a yellow information bar may appear at the top of the screen. Click the yellow bar, and then click Install ActiveX control. After a few seconds, the Trend Micro dashboard will appear. Choose Prompt...

  • Page 10: Activating Your Free Services

    Installing Trend Micro Internet Security Registering Trend Micro Internet Security Note: To receive the Parental Controls service free for one year, download Trend Micro Internet Security and register your Internet Security trial subscription. Registering a Trend Micro customer account To register a Trend Micro account: Start the dashboard by clicking Trend Micro Security Services in the Start menu or icon in your browser’s toolbar.
  • Page 11 2-2. The dashboard’s Service Summary screen IGURE On the Service Summary screen, click Activate My Services. The Three Easy Steps screen appears. Click Next. The account registration screen appears (Figure 2-3).
  • Page 12 On the account registration screen, type your name, email address, and other required information, and then click Next. The Check Information screen appears. Note: If you already have a Trend Micro customer account, type your user ID and password, click Log in Now, and then click Next.
  • Page 13 If the information on the screen is correct, click Submit. The Registration Sent screen appears. To return to the dashboard, click Continue. Close the dashboard window. Trend Micro sends a verification message to the email address you entered as your user ID. To activate your account, click the link in this message. Note: Trend Micro does not activate your account until you click the link in the verification message.

  • Page 14: Installing Trend Micro Internet Security

    The Download Now screen IGURE Note: To access the Download Now screen at any time, click the Trend Micro Internet Security download link on the dashboard’s Service Summary screen. To install Trend Micro Internet Security: On the Download Now screen, click Start Download & Install. A file download message box opens.
  • Page 15 Type the required information, and then click Next. The Installation Location screen appears. To install Trend Micro Internet Security in the default location, click Next. To change the location, click Change, specify a new location, and then click Next. The Installation Type screen appears.

  • Page 16: Registering Trend Micro Internet Security

    To register Trend Micro Internet Security: Click Trend Micro PC-cillin Internet Security in the Start menu or the bottom-right corner of your desktop. The main Internet Security screen appears. Click Updates and Registration, and then click Registration. The Registration screen appears (Figure 2-7).
  • Page 17 To purchase an annual subscription now, click Upgrade Now. To protect your entire network, install Trend Micro Internet Security on all of your computers. To install Trend Micro Internet Security on additional computers: Install the Trend Micro dashboard.

  • Page 18: Configuring Router-Based Parental Controls

    Configuring Router-Based Parental Controls Parental Controls are configured on your router's setup screen. To access this screen, click the dashboard's Service Summary tab, click Log in to the router setup screen, and then type your router's user name and password. On the setup screen, locate the Parental Controls configuration area.

  • Page 19: Renewing Your Services

    After you activate your services, Anti-Spyware and Security Scan are free for unlimited use, and Trend Micro Internet Security and Parental Controls are free for a trial period. Before the trial period ends, renew your Internet Security and Parental Controls services by purchasing annual subscriptions online at the Trend Micro Customer Care Center.
  • Page 20 In the User ID box, type the email address you used to register your customer account. In the Password box, type the password you chose when you registered your account. Click Login. The My Products screen appears. In the Group column, select "TMSS". In the Renew/Upgrade column, select the services you want to renew (Internet Security, Parental Controls).

  • Page 21: Using The Trend Micro Dashboard

    Using Security Scan and Anti-Spyware • Using the Parental Controls screen Starting the Dashboard To start the dashboard, click Trend Micro Security Services in the Start menu or the in your browser’s toolbar. For online help while using the dashboard, click the screen.

  • Page 22: Renew Your Services

    Buy/Renew and then follow the instructions in Download Trend Micro Internet Security To download Trend Micro Internet Security, click the download link in the My Services area of the Service Summary screen. The Download Now screen appears. To begin, click Start Download &...

  • Page 23: Access Your Trend Micro Customer Account

    Access your Trend Micro customer account To access the Trend Micro Customer Care Center, click Log in to your Trend Micro customer account. The Trend Micro Customer Care Center login screen appears. In the User ID box, type the email address you used to register your customer account. In the Password box, type the password you chose when you registered your account.

  • Page 24: Change Your User Account

    "Top Threats Worldwide" or click View all. Change your user account To change the Trend Micro user ID that is assigned to your router, click the "If you are not..." link in the Online Support area of the Service Summary screen (Figure 4-2).

  • Page 25: Using Security Scan And Anti-Spyware

    Using Security Scan and Anti-Spyware On the Security Scan screen, you can: • View individual computer and network-wide security reports • Detect and remove spyware • Get an overall risk assessment, details of what Security Scan checked, and tips for fixing any problems found To access the Security Scan screen (Figure 4-3), start the dashboard and then click the Security Scan tab.
  • Page 26 Using the Trend Micro Dashboard 4-4. Sample Security Scan report IGURE For information on vulnerabilities found and suggested solutions, click Show. If Security Scan reports spyware on your computer, click Show. Select the spyware programs you want to remove (see the example in Figure 4-5), and then click Clean. To remove all...

  • Page 27: Generating A Network-Wide Security Report

    4-5. Spyware detection example IGURE Generating a network-wide security report To generate a security report for your entire network, first do a Security Scan on all of your computers. After scanning all of the computers on your network, click Generate Report. Security Scan generates a network-wide security report (Figure 4-6).

  • Page 28: Vulnerabilities And Corrective Actions

    4-6. Network report example IGURE Vulnerabilities and corrective actions Security Scan checks your system for the following vulnerabilities: • Microsoft security vulnerabilities. These are security weaknesses that Microsoft has publicly identified. Microsoft periodically releases software updates that help prevent hackers, viruses, and other Internet threats from exploiting these weaknesses and damaging computers running Microsoft software.
  • Page 29 Corrective Action Visit the Microsoft Windows update site to download updates. To remove Trojans, install Trend Micro Internet Security. Use Anti-Spyware to remove spyware found by Security Scan. For real-time and scheduled spyware scanning, install Trend Micro Internet Security.

  • Page 30: Risk Assessment Criteria

    Risk assessment criteria The Security Scan and network security reports give you an overall risk assessment. To calculate overall risk, Trend Micro uses the criteria shown in Table 4-2. 4-2. Security Scan risk assessment criteria ABLE Risk level: High Single...

  • Page 31: Using The Parental Controls Screen

    Using the Parental Controls screen On the Parental Controls screen, you can: • View attempts to access blocked content by all computers on your network, and actual accesses • Temporarily override Parental Controls for a specified period • Log in to the router’s setup screen to configure Parental Controls To access the Parental Controls screen (Figure 4-7), start the dashboard and then click the Parental Controls tab.
  • Page 32 On the router setup screen, locate the Parental Controls configuration area. For configuration instructions, refer to the information on the router setup screen or consult the documentation that came with your router. Note: After making changes on the router setup screen, click Apply to save changes. To override Parental Controls for a specified period: Choose an override time from the list.

  • Page 33: Chapter 5: Using Parental Controls

    Using Parental Controls This chapter has the following sections: • Parental Controls: General Mode • Parental Controls: Per-User Mode • Content Blocking Categories Parental Controls are configured on your router's setup screen. To access this screen, click the dashboard's Service Summary tab, click Log in to the router setup screen, and then type your router's user name and password.

  • Page 34: Content Blocking Categories

    Parental Controls: General Mode General mode is the simplest way to use Parental Controls. In General mode, the same access profile applies to all network users, but you can set a password that allows mature users to view blocked Web pages. This password can also be used on the dashboard's Parental Controls screen to override Parental Controls for a specified period.

  • Page 35: Content Blocking Categories

    To enter the router setup screen, click the dashboard's Parental Controls tab, click Log in to the router setup screen, and then type your router's user name and password. On the setup screen, locate the Parental Controls configuration area. Note: After making changes on the router setup screen, click Apply to save changes.
  • Page 36 Category Illegal/Questionable Sites that advocate or give advice on performing illegal acts such as service theft, evading law enforcement, fraud, burglary techniques, and plagiarism. Also includes sites that provide or sell questionable educational materials such as term papers. Intimate Apparel/ Sites that sell or contain images of swimsuits, intimate apparel, or other Swimsuit suggestive clothing.

  • Page 37: Chapter 6: Getting Support

    • Help with Trend Micro Internet Security Help with Home Network Security Services Trend Micro provides the following free support resources for Home Network Security Services users: • Online help. To access online help from any dashboard screen, click the •...

  • Page 38: Help With Trend Micro Internet Security

    Help with Trend Micro Internet Security Trend Micro provides the following free support resources for Trend Micro Internet Security users: • Online help. On any Internet Security screen, click the • Knowledge Base. On the Trend Micro dashboard's Service Summary screen, click Search our Knowledge Base.

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