Tineco PURE ONE S11 Series Instruction Manual

Tineco PURE ONE S11 Series Instruction Manual

Smart vacuum cleaner
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SERIES
Smart Vacuum Cleaner
Instruction Manual
Manual De Uso
Mode D'emploi
*Actual product may differ from illustration.

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Table of Contents
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Questions and answers

Roseann Fox
March 17, 2025

I have the 11S series vacuum…the hepa filter can be washed but how can you change it out completely for replacement. Is it alone piece

1 comments:
Mr. Anderson
March 17, 2025

To completely replace the HEPA filter in the Tineco PURE ONE S11 Series vacuum:

1. Press the HEPA release button.
2. Gently remove the HEPA filter for cleaning or replacement.
3. Ensure the new HEPA filter is clean and dry before installation.
4. Insert the new HEPA filter securely before using the vacuum.

Do not use the vacuum without installing the HEPA filter.

This answer is automatically generated

Andrea Seay
March 17, 2025

where does short white filter go in pure one S11 series vacuum and how does it get done?

1 comments:
Mr. Anderson
May 14, 2025

The short white filter, also known as the clean pre-filter, should be placed into the main body of the Tineco Pure One S11 Series vacuum.

This answer is automatically generated

Summary of Contents for Tineco PURE ONE S11 Series

  • Page 1 SERIES Smart Vacuum Cleaner Instruction Manual Manual De Uso Mode D’emploi *Actual product may differ from illustration.
  • Page 2: Table Of Contents

    CONTENTS Important Safety Instructions ............... 2 Overview ....................5 Accessories .................... 7 Assembly ....................9 Operation .................... 11 Maintenance ..................18 Specifications ..................22 Troubleshooting .................. 23 Warranty ....................25...
  • Page 3: Important Safety Instructions

    Important Safety Instructions SAVE THESE INSTRUCTIONS Household use only. When using an electrical appliance, basic precautions should always be followed, including the following: READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE). Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury. WARNING –...
  • Page 4 A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack. 17. Use appliances only with specifically designated Tineco battery packs. Use of any other battery packs may create a risk of injury and fire.
  • Page 5 Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital appliance, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 6: Overview

    Overview A B C D E F G H I J K A. Dust sensor G. Trigger lock B. Digital display H. Dustbin release button C. Dust empty release button I. Trigger D. Dustbin J. HEPA release button E. AUTO/MAX button K.
  • Page 7 Digital Display A. Brush roller tangled C. Air channel blocked B. Dust monitoring loop D. Tineco logo (Blue to red according to the dust E. Dust sensor malfunction amount) F. WiFi indicator...
  • Page 8: Accessories

    • The packaging box shows which accessories are included with your purchase. • As shown below, there are many components compatible with this model. If you require more accessories, please go to www.tineco.com or store.tineco.com. Full-size LED multi-tasker power brush Ideal for both hard floors and carpets.
  • Page 9 Flexible extension hose Excellent extension and flexibility to access hard-to-reach spaces; perfect for in-care use. Compatible with all non-motorized Tineco accessories. Pre-filter cleaning tool A dirty filter is a leading cause of suction loss, and this device is designed to make your filter last much longer. Place the dirty filter inside the pre-filter cleaning tool and close the lid.
  • Page 10: Assembly

    Assembly Tube Installation Insert tube. Press the release button to remove the tube. Brush Installation Insert the power brush. Press the release button to remove the power brush. Dustbin Installation ① ② To clean the dustbin more thoroughly, When re-attaching the dustbin, hold on an press the dustbin release button to angle and slot the top of the dustbin into the detach from the appliance.
  • Page 11 “click” to signify correct assembly. placing it 47.25” (120cm) from the lower Once this is complete, use the screws fixing to the floor (may need to be provided by Tineco to affix the dock to adjusted based on the actual situation). the wall. Warning: •...
  • Page 12: Operation

    Operation Preparing for Use Note: • Before the first use, please charge the appliance (see “Charging the Battery”) for 3-4 hours in an area where the ambient temperature is between 39.2°F (4°C) and 104°F (40°C). • Select an accessory and attach it to the appliance before use (see “Accessories”). Pull the trigger to activate the suction.
  • Page 13 Cleaning Mode Selection AUTO Mode • In AUTO mode, the color of dust monitoring loop changes according to the amount of dust detected. A red dust monitoring loop indicates more dust is detected whereas a blue loop indicates less is detected. This mode automatically provides the best cleaning solution. To enter AUTO mode: ①...
  • Page 14 • All the functions can be performed using the Tineco app. Download the Tineco app from the App Store, Google Play and Tineco Official Site. Download on the GET IT ON App Store Google Play Downloads www.tineco.com Tineco Support App Downloads iOS 9.0 or later...
  • Page 15 Emptying the Dustbin When finished, press the release button Close and click the dustbin flap back into on the side of the dustbin to empty the place. contents. • Place the appliance on the wall-mounted dock for convenient storage and recharging after use. click ①...
  • Page 16 To charge, secure the main body and/or the spare battery on the dock. The battery can be recharged while attached to the main body, or separately. Note: • If you need a spare battery, please purchase from Tineco. Warning: • Only use the Tineco-provided adapter to charge the battery.
  • Page 17 • When in AUTO mode, the runtime is approximately 40 minutes. When MAX power is used, the runtime is approximately 10 minutes. • Estimated runtime data was obtained by a Tineco Laboratory using one battery and non-motorized accessories. Charging Time •...
  • Page 18 Blinking: sensor inside the dustbin is obstructed, or the dustbin is not correctly installed. Illuminated: WiFi has successfully connected. Blinking: WiFi is connecting. Off: WiFi is not connected, please connect. During Charging • The spare battery will only charge when the one attached to the main body has been fully charged. (spare battery sold separately for PURE ONE S11).
  • Page 19: Maintenance

    Maintenance Note: • Clean the dustbin and filters after each use. • Use the cleaning tool to thoroughly clean the pre-filter when the indicator light shows a blocked air channel. To maintain high performance, wash and dry the pre-filter monthly, replacing it every 6 months.
  • Page 20 Pre-filter Ensure the appliance is switched off before Do not turn the appliance upside down when cleaning, and remove the dirty pre-filter from removing or installing the filter to prevent dust the mesh filter-holder. from entering the air channel of the motor. Replace a clean filter to the main body.
  • Page 21 HEPA Filter Press the HEPA release button and gently Do not place the appliance as above when remove for cleaning. Do not use the appliance removing or installing the HEPA filter, to prevent without first installing the HEPA filter. dust from entering the motor. The HEPA filter can be washed under running water and must be completely dry before reinstalling.
  • Page 22 Remove the debris wrapped around the roller Fully reinsert the brush roller at an angle and with the Tineco Hair Cleaning Tool. push upward until it clicks securely back into place. Brush Roller Use a coin or other tool, to unlock the brush...
  • Page 23: Specifications

    Specifications Product PURE ONE S11 SERIES Voltage 21.6V Rated Power 450W Dustbin Capacity 0.6L Charging Time 3-4 hrs for one battery Charging Input 100-120V~ Running Time (2*2000mAh Li-ion) AUTO: ~30 mins*2 MAX: ~9 mins*2 Running Time (1*2500mAh Li-ion) AUTO: ~40 mins MAX: ~10 mins WiFi Frequency Bands 2.4G...
  • Page 24: Troubleshooting

    Troubleshooting Problem Possible cause Solution No power Charge the battery Auto protection for overheating Restart after cooling down The appliance does not turn on The appliance is blocked (i.e. the tube, suction mouth or Check and remove blockages some other parts) Dustbin and filters are full Clean the dustbin and filters The pre-filter is not installed...
  • Page 25 Remove the battery pack and blinking red on Battery failure let it cool work Note: In any other case or if the solution explained above did not solve the problem, please contact us at support@tineco.com or visit our website www.tineco.com for further support.
  • Page 26: Warranty

    WHAT IS COVERED? • Your Tineco appliance has a 2-year warranty against original defects in material and workmanship, when used for private household purposes in accordance with the Tineco Instruction Manual. Motorized accessories and battery bought separately come with a 1-year warranty.
  • Page 27 Please review the warranty carefully, and contact the manufacturer if you have any questions. WARRANTY SERVICE Register: We highly recommend that upon purchase, you register your appliance on the Tineco official website (www.tineco.com/register) and enjoy exclusive benefits. To register, please enter the last 10 digits of the serial number (remove the dustbin to find the serial number).
  • Page 28 Contact us - We’ll get back to you within 1 business day. support@tineco.com Comuníquese con nosotros, lo contactaremos dentro de 1 día hábil. 1-855-292-8864 Contactez-nous – Nous vous répondrons dans un délai d’un jour ouvrable. Mon. - Fri. 9am - 6pm (CST)

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