Fault Finding - Toshiba Strata DK 16 Installation And Maintenance Manual

START
Read the SMDR
installation
This chart assumes
instructions in
the SMDR device
paragraph 7 of
has no faults.
Section 100-816-207
before proceeding
with this chart.
SMDR data or
garbled data is
detected at the QSMU,
PIOU/PIOUS SMDR
No other faults are
data records are
NO
classified. Call your
sent correctly but not
technical support
when the customer
group for assistance.
requires.
Set SMDR options in
Program 60: Threshold
time, long distance
calls only, etc.
NO
Call your technical
support group.
cleared?
• On DK16, the SMDR
port is the bottom
modular jack (TTY is on
top) of PIOU/PIOUS.
• On DK8 & DK16, the
modular cord connecting
to the SMDR port must
be 6-wires.
CHART NO.7
STATION MESSAGE DETAIL RECORDING (SMDR) FAULTS
On DK8 only, verify that the
QSMU is installed and
programmed for SMDR: Prog.
10-3, LED 04 is off for SMDR.
(QSMU is 1200 bps only)
No
On DK16 only, Verify that the
YES
PIOU/PIOUS baud rate switch
(SW1) is in the correct position
(300 bps or 1200 bps) to match
port.
the SMDR device baud rate.
(Refer to PIOU/PIOUS
NO
installation instructions in
Section 100-816-205.)
7-1
Change as required.
SMDR
YES
7-2
Verify that the SMDR device
communication parameters are
set for: 8-data bits, no-parity,
300 or 1200 bps on DK16
7-3
Change as required.
Is the
fault
YES
END
Check that the SMDR device
is wired correctly to the QSMU,
PIOU/PIOUS SMDR port.
(Refer to PIOU or PIOUS wiring
in Section 100-816-208.)
7-4
7-5
Is the
YES
fault
END
cleared?
NO
1-stop bit.
1200 bps on KD8,
7-6
Is the
YES
fault
END
cleared?
NO
7-7
Fix as required.
-13-

FAULT FINDING

SECTION 100-816-500
MARCH 1993
7-8
Is the
YES
fault
END
cleared?
NO
Change the QSMU,
PIOU or PIOUS PCB.
7-9
Is the
YES
fault
END
cleared?
NO
Call your technical
support group.