Call Pickup; Group Pickup; Ringing, Page Or Held Call Pickup - Toshiba CIX User Manual

Advanced Operation

Call Pickup

Call Pickup
You can pick up a call that is ringing another station's extension, a call placed on hold
at another station and other types of calls. When you pick up an internal call, the
calling station and the called station displays on your LCD.

Group Pickup

Stations can be assigned in system programming to Pickup Groups. As many as 32
groups can be created to enable you to easily pick up incoming (new or transferred) or
internal calls that are ringing stations that are in your group or in other groups. This
feature does not pick up held calls. See your System Administrator for group
assignments.

Ringing, Page or Held Call Pickup

This feature picks up ringing or held calls, including Group Page and All Call Page
calls. If these types of calls occur at the same time, the pickup priority is station-to-
station and then Page calls in the order of occurrence. In some systems, this feature
can be applied to pick up All Call Page exclusively.
To perform Call Pickup
Press the buttons shown in the table below for the desired Pickup feature.
Table 3
Ringing or
Page Calls
Directed DN
Group
Directed Ext.
Directed
Group
Ext. No.
Outside Calls
50
Call Pickup Feature Codes
To Pick Up:
A call ringing or held at the Extension Number.
A call Ringing, held or parked at the Ext. No.
A call ringing a member of your pickup group.
A call ringing on any line of this Primary Ext. No.
A call ringing an extension in this Pickup Group.
A call ringing this Ext. No. only. Other lines
ringing on the same phone are unaffected.
Any incoming outside line call.
Press Ext. Button, then dial
the access sequence below:
#5#6
+ Ext. No.
#5#29
+ Ext. No.
#5#34
#5#5
+ Primary Ext. No.
#5#32
+ Group No.
#5#22
+ Ext. No.
#5#9
Strata CIX and CTX IPT/DKT Telephone 03/05